Connectivity in the Cabin: Telekom

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In Interviews.

Connectivity in the Cabin: Telekom

The AIX team sat down with aerospace thought-leaders, market disruptors and established companies to discuss how Inflight Entertainment and Connectivity (IFEC) can keep up with changing passenger expectations.

The team spoke with David Fox, Vice President, Inflight & Connectivity Services, Deutsche Telekom.

What are your predictions for connectivity in the cabin in 2023?

“Inflight connectivity is very attractive as it addresses two basic human needs: mobility and communication. Now add a human dream – flying – to these needs, and you easily understand how fascinating inflight connectivity really is. I see three trends of passenger behaviour when looking at the needs for inflight connectivity in the coming year and beyond:

The first is to stayconnected with family & friends.We are all humans and have a basic desire to catch up with family and friends and let them know how we are doing. Sharing special moments via social media channels, messaging or video calling each other has become a pattern, especially good experiences like flying to some exciting holiday destination.

The second is increased digital content consumption. Global online content consumption soared in the “main” pandemic years 2020 and 2021 when consumers spent almost double the time per day engaging with content. Connected TV options (Netflix, Amazon Prime Video, Disney+) and Audio Streaming Apps (Spotify, Deezer, Tidal) were the main beneficiaries of this increase.

Airlines will want to offer these services as well, so their customers can benefit from a rich IFC experience.

The third is increased work-related consumption. With better connectivity on the go, travel times have increasingly become working times. This was initially a big argument for railway services. Now, airlines also want to offer connectivity so they can compete with the existing fast-train city-pair connections. This necessitates a reliable and fast internet connectivity onboard an airplane.

It also further drives the need for remote, work-based applications, for example participating in video conferences (like Zoom, MS Teams), or accessing cloud drives (Google Drive, Dropbox, etc.) and VPN for Mail services.”

How do you see in-flight connectivity evolving in the next five years?

“The technology to enable seamless or near-seamless access to inflight connectivity has been available for quite some time now, but it will only take off once MNOs truly start to bundle the access and make an easy-to-understand proposition available to a large subscriber base.

Offering easy, seamless access to mobile subscribers creates a dramatically improved passenger experience and generates significant value to both airlines and MNOs. However, while passenger Internet access enabled by near-seamless technologies is important, it is only one of many inflight connectivity use cases.

Onboard service offerings such as inflight entertainment, e-commerce and onboard IoT solutions are also contributing to the demand for more connectivity, as we step aboard again in increasing numbers after the airline industry’s gradual but continuous recovery from the pandemic.”

Some estimations have put the “take-rate” for on-board Wi-Fi at just 6%, with some lamenting the poor connection and inability to stream content.

How do you see the role of Wi-Fi changing in the cabin going forward?

“Ease of use and good value are the two main measures by which passengers evaluate inflight connectivity, and there is room for the improvement of both. The current multi-step process of getting online once aboard is still cumbersome and connectivity can be spotty.

To see the role of Wi-Fi changing in the cabin, airlines are therefore in need of creating a unique harmonized passenger experience for all of their connected aircraft. And MNOs need to act and make this last slice of connectivity in the skies readily available to their subscribers as well.

Mobile network operators have taken action to support a harmonized inflight passenger experience on several fronts. A couple of years ago, Deutsche Telekom started to include inflight connectivity as part of its subscriber product portfolio, offering tariffs that include inflight connectivity either bundled-in or as a flat-rate option. Other MNOs have followed.

The availability of the service as part of a bundled product has immediately and positively impacted internet usage aboard.

Another harmonised connectivity service involves airline portals that provide the same gate-to-gate passenger experience to go online no matter what connectivity provider the airline is working with. Deutsche Telekom has partnered with carriers such as Lufthansa and Cathay Pacific to provide such a platform which is seamless and easy for passengers to use – right from the start of their journey until they arrive at their destination.

It provides single-click log-on and “smart-pricing” models that enable airlines to boost Wi-Fi purchases and thus revenues by tailoring offers to the length of the flight. Deutsche Telekom also offers voucher systems and APIs that allow passengers to purchase access before their flight and help airlines to run marketing campaigns.”

The demand to stream content including on short and medium flights has proliferated.

How will airlines ensure they continue to meet this demand?

“Inflight entertainment is especially important to airline passengers to pass the time whilst travelling, and streaming content makes up most of the entertainment services they are looking for. To meet this customer demand, airlines are looking to partner with different vendors who offer streaming services that customers are already used to on the ground.

Airlines also offer specific Wi-Fi packages for streaming to make access to these services as easy as possible for their customer base.”

The EU commission has unveiled plans for airlines to implement 5G technologies onboard for passengers.

Do you see this revolutionising onboard connectivity?

“We consider 5G as next evolution in mobile radio and are aware of the EU commission’s plans. While we are currently focusing on delivering 5G on the ground and are making great progress as one of the industry’s leaders in the development of a 5G ecosystem, we find that the value-add of 5G for use in aircraft is still limited via-a-vis WiFi.

We are not yet seeing demand from the airline sector who needs to evaluate the added cost for their customer base. Also, 5G will be possible for user access via so-called Pico-cells whilst in the air, but the connectivity between ground-based mobile networks and the aircraft itself will continue to be based on satellites.

Subject to market demand and developments, however, we are of course prepared to customize the technology also for aviation use cases, similar as we did for LTE.”

Any other comments or insight you would like to share around the topics of digitalisation and connectivity?

“Our top priorities for the digitalisation and inflight connectivity topics are to first focus on customer centricity for all our product developments. We plan to do that by introducing regular customer experience measures & formats.

Second, we want to harmonize all digital touchpoints and deliver features that ease inflight connectivity for our partners based on APIs to stay flexible and be able to adjust quicker. Last, we are in discussions with our airline customers to develop joint measures for placing digital retail offers.”

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Connectivity in the Cabin: IdeaNova Tech

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In Interviews.

Connectivity in the Cabin: IdeaNova Tech

The AIX team sat down with aerospace thought-leaders, market disruptors and established companies to discuss how Inflight Entertainment and Connectivity (IFEC) can keep up with changing passenger expectations.

The team spoke with Juraj Siska, Co-founder, IdeaNova Technologies.  

What are your predictions for connectivity in the cabin in 2023?

“IFC availability will continue to increase due to new players entering the space and existing players increasing their capacity.”

How do you see in-flight connectivity evolving in the next five years?

“We believe that larger airlines will provide in-flight connectivity free of charge either through bundled pricing or as an airline sponsored product. Budget airlines will leverage it to generate additional revenue. The majority of airlines will listen to customer demand for connectivity with their IT initiatives.”

Some estimations have put the “take-rate” for on-board Wi-Fi at just 6%, with some lamenting the poor connection and inability to stream content.

How do you see the role of WiFi changing in the cabin going forward?

“We see that both software and hardware technologies will help to resolve this issue. Software implementations such as better compression of video streams, avoidance of redundant files, hardware solutions that leverage Wi-Fi 6 protocols and hardware/software implementations of Edge Caching will result in higher customer satisfaction.”

The demand to stream content including on short and medium flights has proliferated.

How will airlines ensure they continue to meet this demand?

“This can be improved by better content delivery of aircraft cached content, better compression technologies for both stream and cached content and improved bandwidth will help to address this demand.”

Any other comments or insight you would like to share around the topics of digitalisation and connectivity?

“We foresee a growing convergence of connectivity and entertainment, which will benefit the passenger. We think the future is in providing more accessible content on aircraft, making the airline not only the content provider, but also the enabler of content delivery from many sources, ranging from user-generated, independent and Hollywood studio providers.

Our company has been spearheading innovation in this space for the last 15 years and we are excited to unveil new products at AIX.”  

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Connectivity in the Cabin: SkyFive

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In Interviews.

Connectivity in the Cabin: SkyFive

The AIX team sat down with aerospace thought-leaders, market disruptors and established companies to discuss how Inflight Entertainment and Connectivity (IFEC) can keep up with changing passenger expectations.

The team spoke with Dirk Lindemeier, Chief Commercial Officer, SkyFive AG.

What are your predictions for connectivity in the cabin in 2023?

“Market dynamics increased remarkably! Airlines are embracing the topic again, after having overcome the pandemic. The traditional satellite industry keeps consolidating, and the long-awaited transition to a new broadband era has started.

At SkyFive we experience a lot of interest for broadband services based on our A2G solution, which started proliferating in the Middle East as the next major market.

The regulatory front is in motion, too, with the European Commission making spectrum available for 5G in the cabin. In summary, airlines and also mobile operators are taking a fresh look at the opportunity, and we can expect to see some exciting announcements at AIX.”

How do you see in-flight connectivity evolving in the next five years?

“At SkyFive we firmly believe that it will become the norm rather than staying the exception. Plenty of surveys confirmed the passenger desire to stay connected during the flight – but that’s not telling us much, as people want to stay connected pretty much everywhere anyhow.

Within the next 5 years we as an industry rather have to focus on how to actually deliver against the passenger expectation, in a profitable manner. My benchmark here is the sports industry in the United States, where clubs invested considerably in getting their stadiums properly connected and, in parallel, developed sophisticated means of digitally engaging with their fans and paying back the stadium investments through app-based sales.”

Some estimations have put the “take-rate” for on-board Wi-Fi at just 6%, with some lamenting the poor connection and inability to stream content.

How do you see the role of Wi-Fi changing in the cabin going forward?

“From our point of view the current model is simply broken, which unfortunately has led to a lot “connectivity fatigue” among airlines. Essentially 3 things have to be accomplished to fix this: a step change in performance, such that the experience matches with passengers’ expectations and 60% rather than 6% of people can go online.

Then a significant reduction of cost, such that connectivity becomes a positive business case for airlines (which today it is not). And finally, a radical simplification of how to access the service, such that passengers can come online with a single click and without the need to make a manual payment.”

The demand to stream content including on short and medium flights has proliferated.

How will airlines ensure they continue to meet this demand?

“Such flights are really the sweet spot for our A2G solution, for a couple of reasons: firstly, the A2G system is so compact and cost-efficient that it can easily be fitted on any single-aisle aircraft, including smaller regional jets and turboprops, which typically serve the shorter routes.

Secondly, airlines can afford to turn today’s high price/low adoption paradigm upside down and offer Wi-Fi to the masses at the price of a cup of coffee.

Thirdly, seamless access through passengers’ mobile subscriptions has a very strong case here, as people do not want to interrupt any of their ongoing activities while being onboard the aircraft. And fourthly, connecting a new set of passengers 4-5 times a day on a smaller aircraft equipped with a cheap A2G system yields a much better ROI than doing the same once or twice a day on a larger aircraft with an expensive satellite system.”

The EU commission has unveiled plans for airlines to implement 5G technologies onboard for passengers.

Do you see this revolutionising onboard connectivity?

“We welcome all attempts of the European Commission that are geared towards improving the connectivity of passengers onboard of aircraft. Making radio spectrum available for this purpose is a strong statement, and the concept of deploying a single network that all mobile operators can offer their services over has been well proven in other cases where a lot of people want to connect in a somewhat hard-to-access location, such as, the London tube.

As a result, passengers will just remain attached to their mobile operator like on the ground, and airlines will need a strong datalink between the cabin and the ground for connecting them all to the Internet.”

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Saving Time at Aircraft Interiors Expo

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In Expo News.

Saving Time at Aircraft Interiors Expo

For more than 23 years, Aircraft Interiors Expo – the world’s leading marketplace for airlines and the supply chain to meet – has delivered the optimal platform for product specifiers to see and test more than 1,000 products from leading global airline suppliers based in 30-plus countries.

As the success of Aircraft Interiors Expo 2022 demonstrated, businesses and buyers now, more than ever, value the opportunity to meet face-to-face to build connections, share new ideas, and showcase new products.

The last edition of the show attracted more than 12,000 attendees, including 600 exhibitors and 180 airline representatives, and 2023 is expected to see even more industry professionals seek out the latest innovations.

This gathering of experts from all corners of the industry takes time and effort, but the opportunities it presents are endless. New partnerships, initiatives, ideas, and business growth can all be achieved. Put simply, for forward-thinking businesses with their eye on the bottom line, visiting Aircraft Interiors Expo 2023 is the smart way to save time and money.

Speaking about the value of attending Aircraft Interiors Expo, Gary Weissel, Managing Officer, Tronos Aviation Consulting, said:

“We do a lot of sourcing and spec for our airline clients, and it’s an enormous amount of time and effort to get them to come to you and put together mock-ups.

You may spend weeks trying to organise as well as a week and a half for people to come in and see the product. At Aircraft Interiors Expo, you can get everybody together in one building, spend 2-3 days walking around, meet with every supplier, and see every new idea along with where the trends are heading.

On the flip side, for suppliers, it’s an opportunity to get feedback from the airline on what’s working and what’s not working.”

For airlines, attending the show presents a significant opportunity to see a range of products and how they can benefit the passenger experience.

Craig Schifferdecker, Director – Inflight Safety, United Airlines, said:

“We attend Aircraft Interiors Expo as it provides us with an overall perspective on what products are out in the market and how they can benefit our airline in regard to the passenger experience, as well as the cabin experience for flight attendants. Being available to look at all these products and meet the vendors is a really, really important thing.”

Nicolas Leopold, a fellow VIP attendee, added:

“It’s very important to come to Aircraft Interiors Expo and meet with many vendors, get the data of productibility, and discuss contract terms and commercial discussions. This is how we build relationships.”

saving time at AIX top 8/10 airlines infographics with logos

And, with representatives from eight of the top 10 airlines confirmed to attend AIX 2023, including Air France, ANA (All Nippon Airways), Emirates, Japan Airlines, Qatar Airways, Singapore Airlines, SWISS International Air Lines and Turkish Airlines, suppliers have a significant opportunity to capture the attention of key airline buyers, creating new partnership and business opportunities.

Delivering productivity gains at AIX

According to aircraft interiors industry experts, the amount of time spent travelling and meeting suppliers – not including the time spent organising, preparing, and following up on meetings as Gary suggests – can range from between two and three business days for a ‘local’ meeting on the same continent, and up to five days for an international meeting.

saving time at AIX infographic local versus international business meetings

Take, for example, an airline buyer looking to update its seating. Leading players operating in the aircraft seating market are based across the globe, from Safran in France and Recaro in Germany, to Collins Aerospace in the US, JAMCO in Japan, and HAECO in Hong Kong.

saving time at AIX 5 companies on world map

For an airline based in the UK, visiting all five could easily amount to three weeks of travel and meetings. However, with all the leading suppliers coming together to exhibit at Aircraft Interiors Expo, this time could be dramatically reduced, saving time on preliminary discussions and the opportunity to test and try multiple products from various suppliers all in one place.

Saving time at AIX five companies time savings

In another example, a buyer may look to travel to Europe to hold meetings over the course of 2-3 days, followed by an international trip to the US, then to Asia; spending more than 10 days travelling and in meetings.

saving time at aix infographic 50% time saving with airplane icon

The equivalent time spent at AIX could see a 50% saving with three days spent at the show and an allowance of two days travelling to/from the event.

Attendees can simply calculate the time saved by multiplying the number of suppliers they intend on visiting by the total days of travel, and subtracting the time taken to attend AIX (five days).

saving time at AIX formula calculation

For example, five European meetings multiplied by 1.5 days for travel and appointments, per supplier, would equate to 7.5 days, compared to just five at AIX.

saving time at AIX working out 7.5 vs 5 days saving formula

Furthermore, while this only takes into account the time saved, the cost of flights, accommodation, and the knock-on effect on a company’s carbon footprint, leads to even further advantages.

saving time and money at aix carbon footprint icons

Alternatively, many industry professionals may consider virtual meetings an opportunity to cut travel time and costs all together. However, the reality is that industry professionals would spend on average two full days researching a product area, scheduling and attending meetings with five suppliers, and following up.

All this before they would inevitably need to then travel to a showroom/office to see the shortlisted solutions/products in person. This clearly then makes virtual business less effective than attending Aircraft Interiors Expo.

And, with the opportunity to schedule up to 10 meetings per day – based on 30 minutes per meeting – airlines could hold up to 30 meetings throughout the event. This does not account for business meetings in the evening, ahead of or after the event – creating a massive saving of time, travel, and expenditure. 

saving time at AIX meetings formula with calendar icon

Alain Bordeau, VP of Global Sales and Marketing at STELIA Aerospace, said:

“Aircraft Interiors Expo is very important for our business because we have everybody around the cabin – we have the customer, the partner. It’s really an opportunity to reconnect with everybody.”

As illustrated by Alain, it is not only an opportunity to see, test and try new potential products for the cabin but to continue conversations with current suppliers about ongoing projects.

Andy Masson, VP of Product Management at Panasonic Avionics, agrees:

“Our customers come in, our partners come in, our suppliers come here. We get to see old faces, and friends who have left. It’s just been a wonderful collaboration event. It’s just excellent to be back all together as an industry and as a market. You know, competitors, suppliers, we’re all one family, really.”

Speaking about the role of the event in facilitating these conversations, industry veteran Vern Alg, Strategic Consultant for Aircraft Interiors Expo, whose career spanned over 15 years with United Airlines said:

“Aircraft Interiors Expo brings together all of the interiors community – from suppliers, buyers, observers – in one place. For airlines already in conversation with suppliers, it presents an opportunity to get everyone involved in a project together to troubleshoot, gain feedback, and understand the challenges or roadblocks facing a project.

To get this face time outside of the show creates a significant logistical challenge and cost that AIX provides the solution to.”

The alternative, to bring the suppliers to the airline to showcase their innovations, is equally as cost-intensive to each supplier and creates a significant logistical issue when transporting mock-ups for airlines to see and try.

At Aircraft Interiors Expo, attendees can save time by combining meetings and product testing all in one place. More than 600 suppliers will return to AIX this June, creating a significant opportunity to save hours of business time and air miles – all while being facilitated by its innovative show planning tool: AIX Connect.

“AIX has made it possible for us to make some introductions with some key companies in the supply chain at C-level. All companies we have dealt with have unanimously reported great feedback and we have uncovered some great export opportunities.

The system was really useful and the ability to allow clients to select meeting slots and location made it very easy to navigate.”

International Trade Advisor – Invest Northern Ireland (Exhibitor)

saving time with AIX connect meetings stats

AIX Connect

Last year, Aircraft Interiors Expo (AIX) brought together 12,000 attendees (with decision-makers from across 180 VIP companies) with 600 exhibitors and global suppliers from the aircraft cabin interiors industry

And our show-planning tool, AIX Connect, both streamlined the show experience for attendees and helped decision-makers and exhibitors come together to have meaningful conversations that opened up business opportunities.

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AIX Connect Adoption Rate

Last year AIX’s Connect tool was utilised by 90% of exhibitors. With comprehensive VIP concierge services and exhibitor education, both buyer and supplier goals and objectives at show were fully understood. With the tool, both visitors and exhibitor could build wish-lists and received personalised recommendations for potential meeting opportunities.

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How many people use AIX Connect at the show?

The busiest day of use for AIX saw a total of 1,337 contacts logging into the platform.

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How can AIX Connect help you to secure meetings?

Across both on-stand and lounge meetings, a total of 2,633 meetings were confirmed in the run-up to the show using the tool.

aix exprom stat contacts

Who was in those meetings?

The majority of exhibitors using the tool who sent out invites, sent them to visitors, including buyers (86%). Exhibitors who sent out an invite had an average of 5.4 meetings confirmed. In total, 820 exhibitor contacts from 300+ companies had confirmed meetings.

Visitors who sent out an invite also had an average of 5.8 meetings confirmed. By the end of the show, 478 visitor contacts from 384 companies had confirmed meeting.

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aix exprom stat meetings

AIX Connect surpassed expectations

2,801 meeting attended at the show last year, with an 80% meeting attendance rate.

aix exprom stat meeting rating

And the meetings were a success

With an average meeting rating upon feedback of 4.5 stars out of 5, visitors and exhibitors alike have the following to say:

“Excellent introductory meeting with follow up required”

SHD Composites – Business Development Manager

“AIX connect is the best innovation in the last 2 years!”

Aviation Scouts GMBH – Marketing Manager

“Great meeting and good to have the talk and see each other face to face.”

Fokker Techniek B.V – Senior Product and Proposal Manager

aix exprom stat airlines mind map

Who were exhibitors meeting with?

With a total of 12,477 individual contact profiles created, most engaged users sent or received a meeting invitation whilst using the tool.

Exhibiting companies using the tool for meetings included:

  • J&C AERO
  • STG Aerospace
  • TSI Seats
  • KID Systeme GmbH
  • Bluebox Aviation Systems Ltd.
  • Geven SpA

and many more.

And visiting companies using the tool for meetings included:

  • Airbus
  • Turkish Airlines
  • Embraer
  • Egyptair
  • Delta Air Lines
  • Spirit Airlines

and many more.

aix exprom stat job titles mindmap

Decision makers from 180 VIP companies

With senior buyers from 180 VIP companies, exhibitors had the chance to meet with decision makers either on-stand or in various lounges at the show.

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Were VIPs satisfied with AIX and Connect?

With a full concierge service offered for AIX VIPs (employees of airlines, leasing company or BizJet operators), visitors were worked with to understand their goals and objectives whilst also confirming meetings.

aix exprom stat cabinspacelive attendees

What else was going on at AIX?

Aircraft Interiors Expo also offers the opportunity to save on a year’s worth of data and learning at the CabinSpace Live Theatre and seminars programme. Hosting the Crystal Cabin Awards, the theatre also featured industry thought leaders and fellow peers sharing experiences and case studies to help attendees source solutions and elevate their business strategies.

aix exprom stat vip seated icon

Were there other spaces are available at AIX?

As well as a dedicated VIP lounge, the AIX Connect lounge was used also used to network and host meetings.

aix exprom stat meeting opportunity bar chart

What can AIX do for you business as an exhibitor OR visitor?

AIX is the industry’s main marketplace for airlines and the global supply chain to meet. And streamlining this meeting process is key. That’s why attendees saw a 127% increasing in meeting opportunities at the show compared to a 12-month cycle organising meetings themselves.

AIX connect engaged users with people talking icons

With key buyers, such as Aircraft Manufacturers, in attendence and highly sought-after product areas including Bizjet and In-Flight Entertainment championed at-show, AIX can boost business on both sides of the table.

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How much time will attending AIX save you, on average?

Attending AIX, whether it be on travel, accommodation costs, time spent on logistics have been proven to save both buyers and suppliers a minimum of 15 days through meetings held at the show.

saving time at AIX with connect meeting and seating icons

Polly Magraw, Event Director of Aircraft Interiors Expo said:

“Connecting people to make new business contacts and source the right products is the cornerstone of Aircraft Interiors Expo (AIX). 

We know that suppliers and airlines return year-on-year as they recognise the show helps them save time and resources in their efforts to meet with suppliers and discover the latest cabin innovations to enhance the passenger experience.

The chance to facilitate targeted business connections has never been easier with the AIX Connect Lounge and concierge service helping to make scheduling and efficiency a top priority for all.”

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Exhibitor Interview: PT21 Solutions

AIX Teamby AIX Team

In Blog, Interviews.

Exhibitor Interview: PT21 Solutions

Pt21 Solutions is an EASA-approved design Company that specialises in the design, repair, maintenance and modification of aircraft. They provide clients with services beyond the normal MRO needs.

As part of our exhibitor interviews series, AIX sat down with PT21 Solutions’ CEO, Oladi Olukolu to discuss how the company is rolling out modular products to help airlines generate ancillary revenue.

oladi from PT21 black and white background

About Oladi Olukolu

“My name is Oladi Olukolu. The company is PT21 Solutions and we do design solution certification for the entire aviation industry. So be it VIP or private aircraft to commercial aircrafts, we do all of that. We do major repairs plus everything from Minor changes to Major modifications.  

My background has always been aviation engineering. I loved it so much I did several hours on old military training aircraft – doing flight acrobatics, just for fun.

I have had experience in multiple ground and flight tests of aircraft systems to substantiate new designs. I was always trying to understand what actually puts the aircraft up there from an early age. It’s always been aviation for me; it’s always been technology for me – I just love it.

And our main products would always be about putting the aircraft up in the air; minimising the downtime.”

“So, there is no better place for you to be exhibiting any new products or services when it comes to aircraft interiors, than doing it at AIX.”

Oladi Olukolu, CEO, PT21 Solutions

About PT21

“We’re based out of Paris, but we do have a satellite office in Saint Louis in France, also. We’re an international company, we have our guys – our engineers – working from Serbia, in Belgrade; they work out of the UK, out of Germany, so we’re cut across the globe and it’s an international company.

Now, we do major repairs on aircraft. This includes repairs that are beyond the structural repair manual of the aircraft. So rather than going back to the OEM, we are able to take on that and do make those repairs.

So, we’ve done repairs on rotorcrafts, we’ve done them on fixed wings. We also do LOPA changes for cabin reconfiguration, helping aircraft lessors to transition aircraft from one airline to the other.

Something else we do is that we help consult with private aircraft acquisitions. So, when we do some of the recertification work or activities to get them into EASA standards – if they’re importing that aircraft from a non-EASA state. Those are some of the main activities that we actually embark on at PT21.”

What will you be showcasing at AIX 2023?

“At AIX 2023 we’re looking to showcase 2 main products. The first one – we’re turning some of our services into modular products because we have some really smart design galley modifications for narrow body aircraft. This is for where older airlines didn’t have ovens, didn’t have water boilers on there.

But the new trend is that these operators – whether it’s a low cost operator or Legacy operator – they all want to have ovens in there.

We’ve actually done quite a few successfully. Now, we want to roll it out as a modular product so that the lessors and the airlines can just take that off the shelf from us and we have a much shorter lead time on that. So that’s something we want to launch at AIX this year.

And the second one is something that we’re still, you know, contemplating on. It’s a product – and we call it CABANNER. This is new tech to be used in a cabin for short haul flights.

It also helps airlines to gear towards carbon neutrality, and it also allows them to generate ancillary revenue. So that’s something that we will try to showcase. It’s going to be a big surprise!

“But coming into AIX, a lot of people, a lot of airlines, a lot customers, even suppliers and even service providers like ourselves or products suppliers like ourselves – are all relaxed (work away from work).”

Oladi Olukolu, CEO, PT21 Solution

“So, fingers crossed that we’re going to show that in 2023, but even if we’re not showcasing in 2023, you can be sure that will be coming in shortly after AIX. So you can always reach out to us or let’s have a chat on that!”

What innovations or trends are you anticipating in the aviation and interiors industry this year?

“What we noticed the last year, in say 2022, was that there was – like everyone anticipated anyway – a lot of movements in the narrow body aircraft (we’re talking about the A320s and the 737s). And with some of the big delays with the delivery of newer aircrafts from the big OEMs, it means that the airlines are having to take some of the older fleets and keep them longer. But then they still want them modified.

And so, the trend here is that they’re going, of course into high density. This number 1. Number 2 is that they’re now all putting in some sort of equipment to help them generate ancillary revenue. Now you see, typically, that the low-cost carriers sometimes wouldn’t even have ovens on body aircraft, which is what I mentioned before.

But now they want to be able to sell warm food because not everyone wants a cold sandwich. To do that, you need to have ovens onboard. So that is now a requirement that you have to modify the galleys without necessarily buying new galleys.

“Our main products would always be about putting the aircraft up in the air; minimizing the downtime.”

Oladi Olukolu, CEO, PT21 Solutions

And there’s a quite a lot to do: with avionics, electrical systems, the waterway system and the galley. And then of course, the procurement of the galleys and of course, the bottlenecks where you’ve got more than 5-6 airlines all trying to do the same modification at the same time. So that’s the trend now.

It’s also opening up the market for new OEMs, when it comes to galley equipment, so that’s what we’re seeing.

Now, another trend will be that airlines are all also looking for some sort of smart technology that helps them to save fuel. And that’s basically by cutting down the weight that they’re carrying on board the aircraft – so it means that they want lighter seats.

They want the seats to be lighter without necessarily having to spend much money. And that’s what we are also looking to introduce in 2023. That’s the second product I talked about, which is a product called CABANNER.”

“The industry is struggling to recover right now – I think we might be able to provide alternative solutions to alleviate these struggles.”

Oladi Olukolu, CEO, PT21 Solutions

Why is exhibiting at AIX important for you and your company?

“It is important for us to exhibit at AIX because everyone all year round is just looking for the biggest aircraft interior expo around the world. So, you have the marketing team from the airlines, the product teams from the airlines; everyone’s just looking forward to that day to go out there.

So, if you’re not showcasing to them when they’re all there at the same time, you’re going to be spending a lot more money trying to go out and talk to all of them, telling them ‘‘this is what I have‘.

And, again, they are right there and they’re in the mood – they want to see those things. So it’s relevant right there. But if you’re calling or emailing people, they might not be in that mood – they may be focused on something else; going on with their day-to-day life.

But coming into AIX, a lot of people, a lot of airlines, a lot customers, even suppliers and even service providers like ourselves or products suppliers like ourselves – are all relaxed (work away from work). They’re in the mood to actually soak up new information.

So, there is no better place for you to be exhibiting any new products or services when it comes to aircraft interiors, than doing it at AIX, especially the one in Hamburg.”

Have you had notable experiences at AIX and why are you coming back?

“One of my best experiences at AIX was about 2017 or so. We came up with a new product back then. It was a really very bespoke product and we had probably the biggest customer in the world when it comes to aircraft – they’ve got probably the biggest fleet in the world, and they were looking to do some modifications on a really big bird. 

I’m trying not to say too much here, but the people that know it would know it. And so, we’d been working on this and it was at AIX that we actually sat down with a big lessor, we sat with the airline that was going to use the aircraft and that was it.

We discussed it in a more relaxed atmosphere. We shook hands on it. The deal was struck there and bang – several aircraft after, it’s still the only solution out there for that kind of modification.

Every time I think AIX, I always think back to that moment that was actually a good thing. So I’ll say thanks to everyone that made that happen and I hope more of those things happen.”

Would you recommend AIX to other companies?

“Yeah, I would recommend it to other companies. They say in business – collaboration takes your further – it keeps you longer in the business. When you do it alone, well, you might get a lot of money. You might make a lot of business, but how long is that going to be for? I don’t know.

I’m not saying that it always works like that. I just believe that collaboration makes it better and, say, if I can bring in collaborators – if I can encourage them to come over to AIX then I think we might be able to provide alternative solutions that industry needs.

The industry is struggling to recover right now, so I think it’s a big enough space for everyone to come in and to provide services and products.”

Exhibit at AIX

Aircraft Cabin Interiors Trends: LED Cabin Lighting Systems

AIX Teamby AIX Team

In Blog, Products, Trends.

Aircraft Cabin Interiors Trends: LED Cabin Lighting Systems

The combination of a healthy market forecast and massive passenger experience application means that innovations in cabin lighting systems are a valuable and worthwhile consideration for airlines and OEMs. The AIX Team sat down with Pierre Michard, Sales & Programmes Director, STG Aerospace to discuss the role of cabin interior lighting in enhancing the passenger experience.

Find out more about aircraft lighting solutions at AIX.

The history of lighting in aircraft 

The history of airplane cabin lights can be traced back to the early days of commercial air travel in the 1920s and 1930s. During this time, aircraft cabins were illuminated with incandescent bulbs, which were not very energy efficient and had a relatively short lifespan.

In the 1940s and 1950s, fluorescent lights began to be used in aircraft cabins. These lights were more energy efficient and had a longer lifespan than incandescent bulbs, but they still had some drawbacks, such as flickering and a harsh, sterile light.

In the 1960s and 1970s, halogen lights were introduced, which improved energy efficiency and provided a more natural light. However, halogen lights were still relatively energy-inefficient – they easily became hot and could not be dimmed.

In the 1990s and 2000s, light-emitting diode (LED) lighting started to be used in aircraft cabins. Aircraft interior LED lighting is more energy efficient, offers a longer lifespan, and can be dimmed and controlled to create different ambiences.

aerial view of lit up city at night
Credit: Getty

The aircraft cabin lighting market is now segmented into four main categories: 

  • LED-based lighting
  • fluorescent lighting
  • halogen lighting
  • others

And in recent years, companies have been experimenting with dynamic lighting systems to simulate things like different times of day and moods in the cabin. There have also been advances with the use of electrochromic windows which can adjust the tint on the window to block or allow more light into the cabin by charging a thin coating of metallic chemicals.

“The increasing demand for energy-efficient and lightweight lighting solutions for aircraft cabins is a major factor driving the growth of the aircraft cabin lighting market.”

Visiongain 

Current lighting innovations for aircraft cabin interiors

Current innovations for aircraft cabin interiors include LED lighting, fibre optic lighting, and electrochromic dimmable windows. LED lights offer energy efficiency and a long lifespan, while fibre optic lighting can create a variety of different ambiences and moods. 

Pierre Michard comments that:

“In the front cabin, airlines are always looking for the balance between giving passengers the freedom to customise their environment and maintaining brand consistency during the cabin. If passengers can set up their own lighting (intensity, colours) you may end up with some passengers being disturbed by others or the cabin looking like a poorly lit Christmas show!

On widebody particularly, there will be very different profiles onboard. Some passengers may travel to see family and will stay at the final destination for a long period of time allowing them to adjust their body clock that time zone. An investment banker hoping to a close a deal may only be there for a day and would therefore prefer to remain on her/his home time.”

To serve this, innovations such as electrochromic windows can automatically adjust the level of tint to control the amount of light entering the cabin, reducing glare and heat. In addition, some airlines are experimenting with dynamic lighting systems that can simulate different times of day, such as sunrise and sunset, to help passengers adjust to time changes and reduce jet lag.

Other AIX exhibitors like TT Electronics also have lighting solutions designed to create enhanced passenger ambience and in-flight experience. As such, LED based mood lighting is a fundamental design element that can be personalised through colour, intensity, zoning and transitions. 

The aircraft cabin lighting systems market

The market for aircraft cabin interior lighting solutions is expected to grow significantly in the coming years, from USD 1.3 billion in 2020 to USD 2.0 billion by 2025, at a CAGR of 8.6%.

“LED lighting is the most widely used technology in the aircraft cabin lighting market and is expected to continue to dominate the market during the forecast period.“
Fortune Business Insights 

The growth in the market is driven by: 

    • the increasing demand for energy-efficient and lightweight lighting solutions for aircraft cabins

    • the growing focus on passenger comfort and experience

The increasing number of new aircraft deliveries, especially in single-aisle and wide-body segments, is expected to drive the market for aircraft cabin interior lighting solutions. Additionally, the increasing demand for air travel is expected to drive the market for aircraft cabin lighting solutions in the coming years.

The widespread adoption of LED lighting technology is also expected to drive the market. This is largely as LED lights are energy-efficient and have a long lifespan. In addition, the growing focus on sustainability and the need to reduce the environmental impact of aircraft is also a concern.

airplane cabin interior lighting dim
Credit: Getty

Aircraft cabin interior lighting solutions and sustainability

Sustainability is becoming increasingly important in the development of aircraft cabin interior lighting solutions, and there are several reasons for this:

    • Energy efficiency: Lighting systems that are more energy efficient will help to reduce the overall carbon footprint of airfleets, by reducing the amount of energy required to power the lights.

    • Materials: Sustainable materials, such as LEDs, are often used in cabin lighting solutions as they are more energy-efficient and have a longer lifespan than traditional lighting solutions, reducing the need for frequent replacement.

    • Weight reduction: As sustainability is also important in the context of weight reduction, reducing the weight of aircraft will help to reduce their fuel consumption and environmental impact.

    • Maintenance and servicing: Sustainable cabin lighting solutions are often designed to be easy to maintain and service, which can help to reduce the environmental impact of aircraft over their lifetime.

    • Recycling: Solutions that are easy to recycle, or that use recycled materials, can also contribute to the overall sustainability of the aircraft.

Pierre Michard adds:

“As the aerospace industry begins its journey towards a more sustainable future, many working in the fields of design and manufacturing are wondering how to make their products eco-friendlier. While some manufacturers try to make their products appear greener than they really are, this only sets the industry’s efforts back.

A manufacturer may say, for example, that their product creates a weight saving of one kilogram, therefore reducing fuel burn by 0.02 kilograms of fuel per 1,000 kilometres and decreasing your carbon footprint. But, in reality, the component being made with a new lighter material may require more energy to process and create, therefore negating the reduction in fuel burn and increasing the carbon emissions. We must not solely focus on fuel burn when talking about sustainability, but on the entire manufacturing process and complete life of the product.

At STG, we are researching new materials to use within our products, and are asking ourselves throughout the process: “Are we making this change fundamentally for the right reasons, and does it have a domino effect?” We recently attended a sustainability design event as we begin this journey, and you can find out more about what we learned here. We are also partnering with BITC to help do our bit to make the world a safer, greener and fairer place.”

cabin-lighting-purple

The role of lighting in the move to single aisle aircraft

As mentioned, there is a conscious move in the industry from widebody to narrowbody aircraft and, as such, the work a lighting system does for the cabin interior in giving the impression of space and freedom is more important than ever.

As Pierre Michard states:

“Airlines always want to do more with the cabin space they have. The combination of photoluminescent and LED lighting can help with space use by providing guidance and subtle indications of cabin usage. This ranges from returning space to passengers for a more premium offering or adding extra rows of economy class seats. We see two major drivers in cabin use:

Narrowbody long haul (A321 XLR and 737-10)

Passengers still expect a premium experience associated with long-haul travel. The industry needs to find smart ways to package more technology in a smaller space envelope. It is fundamental to make passengers feel comfortable in a narrower space for long durations to validate this new operating model.

Ultra-long haul (for example Qantas A350 sunrise project)

Passengers will be on the aircraft for over 20 hours. They will need to walk around the cabin to prevent Deep vein thrombosis (DVT). Selecting the right lighting design is a critical element to the overall passenger experience. It makes sure passengers stay calm and feel entertained too, as you cannot expect them to be watching films for the whole flight. Lighting will help to maintain a cycle throughout the cabin.”

To this end, lighting manufacturers are using several innovative solutions to bring the widebody experience to single aisle long-haul aircraft. Some of these include:

    • Dynamic lighting systems: These systems can simulate different times of day, such as sunrise and sunset, to help passengers adjust to time changes and reduce jet lag. They can also create different ambiences and moods to make the cabin feel more spacious and comfortable.

AES, a global supplier of aerospace products for passenger aircraft and VIP, have just recently developed their RGB-W Felixble Decor Light FL0250 with “superior bending capability”.

As a continued development of their AES Flex Light it has a 60mm bend radius in all direction including torsion of 360°/m and protective silicone house in diffuse or clear finish for mood and accentual lighting in the cabin.

    • Aircraft interior led lighting: LEDs are energy-efficient and have a long lifespan, they can be controlled to create different lighting scenarios and can be dimmed and changed to a wide range of colour temperatures.

    • Fibre optic lighting: This technology uses tiny fibres to transmit light, which can be used to create different lighting effects and ambiences.

    • Electrochromic windows: These windows can automatically adjust the level of tint to control the amount of light entering the cabin, reducing glare and heat.

    • Advanced control systems: Lighting manufacturers are also developing advanced control systems that can be integrated with other systems on the aircraft, such as the entertainment system, to create a more immersive experience for passengers.

“The single-aisle aircraft segment is expected to dominate the aircraft cabin lighting market during the forecast period, due to the increasing number of new aircraft deliveries.”
Maximize Market Research 

All these solutions help to create a more comfortable and customisable cabin environment, with a wide-body feel, while also providing benefits such as reducing energy consumption and weight, as well as being easy to maintain and service.

The role of cabin lighting solutions in creating an immersive and comfortable cabin experience for single-aisle long-haul aircraft, means that they can adapt to the needs of passengers and improve their overall travel experience.

Diehl’s LED technology in the Airbus A321XLR

Take Diehl’s new dynamic lighting solutions that mimic natural landscapes. For the Airbus A321XLR, Diehl used the latest LED technology for the entrance area, the cabin and the lavatories. The result is that cabin areas appear significantly larger, more modern and brighter.

The role of lighting is crucial in giving the impression of space in the cabin, which has potential knock-implications for passenger comfort and well-being in its ability to affect sleep cycles, mood and passenger psychology.

Similarly, Collins Aerospace’s Hypergamut™ wash lighting, which was a Crystal Cabin Award finalist at Aircraft Interiors Expo in 2022, allows for spectral content of lighting to be weighted. This allows lighting to be adjusted for, for example, at mealtimes to complement the look of inflight meals.

On the other hand, Diehl’s LED technology used in the Airbus A321XLR is a lighting system that uses LEDs to provide efficient and customizable lighting for the cabin. This technology is designed to improve energy efficiency and reduce the weight of the aircraft by using less energy and less material than traditional lighting systems.

One of the key features of Diehl’s LED technology is its ability to create different lighting scenarios, including mood lighting, reading lights, and cabin lighting. In addition, the system can be easily integrated with other systems on the aircraft, such as the entertainment system, to create a more immersive experience for passengers.

Diehl’s aircraft interior led lighting technology is also designed to be easy to maintain and service, with removable and replaceable modules that can be quickly and easily replaced if needed.

Market disruptors for interior lighting

Advanced control systems: 

These systems allow for more control over lighting scenarios, such as creating different moods, and can be integrated with other systems on the aircraft.

Smart lighting: 

Smart lighting systems use sensors and other technologies to automatically adjust lighting levels based on factors such as the time of day, passenger behaviour, and occupancy levels.

Sustainability: 

The growing focus on sustainable and energy-efficient lighting solutions is a major driver of the aircraft cabin lighting market.

woman on desktop computer in airplane cabin
Credit: Getty

Internet of Things (IoT) : 

IoT technology is expected to be incorporated into aircraft cabins, enabling lighting systems to be connected and controlled through a centralised hub, which can then be controlled by passengers through their mobile devices.

Virtual Reality: 

Virtual Reality technologies are also being integrated in the cabin, allowing passengers to experience virtual scenarios and environments, and lighting can be adjusted accordingly to enhance the experience.

Personalised lighting: 

Personalised lighting systems allow passengers to control the lighting in their own individual space, allowing for different lighting scenarios, depending on the passenger’s preference.

Augmented Reality (AR): 

AR technology is also being explored for aircraft cabin lighting. This technology could enable passengers to control the lighting through an AR device, providing a more immersive experience.

And within these niches, the North American region is expected to dominate the aircraft cabin lighting market, whereas, the Asia Pacific region is expected to grow at the highest CAGR.

Challenges to the cabin interior lighting industry

But, there are still several potential that the aircraft cabin interior and lighting industry faces, including:

    1. Cost: 

Developing and implementing new lighting solutions can be costly, and manufacturers may have to invest significant resources in research and development to create these new technologies.

    1. Certification and regulation: 

The aviation industry is heavily regulated, and new lighting solutions must meet strict safety and performance standards before they can be used on aircraft. This can add complexity and cost to the development process.

    1. Integration: 

New lighting solutions must be integrated with existing systems on the aircraft, such as the electrical and power systems, and this can add to costs incurred during the development process.

    1. Maintenance: 

New lighting solutions may require specialised maintenance and servicing, which can add to the operational complexity of aircraft.

    1. Passenger acceptance: 

Passengers may have different preferences for lighting, and new lighting solutions may not be well received by all passengers. This can be a challenge for manufacturers as they try to create lighting solutions that are appealing to a wide range of passengers.

    1. Weight reduction: 

Most airlines are trying to reduce the weight of the aircraft to reduce fuel consumption, and lighting systems need to be designed with this in mind, this can be a challenge for manufacturers as they try to balance weight reduction with passenger comfort and experience.

    1. Cybersecurity: 

As lighting systems are becoming more connected, security concerns have risen, manufacturers need to ensure that the systems are secure and protected against cyber-attacks.

These challenges may make it difficult for manufacturers to develop and implement new lighting solutions. But, with the projected forecast for the cabin interiors lighting industry, and the potential value of these solutions to cost reduction, efficiency and sustainability, this is just one area of the industry that will continue to evolve and improve the passenger experience.

 

The changing landscape of maintenance, repair, and overhaul (MRO)

AIX Teamby AIX Team

In Blog, Trends.

The changing landscape of maintenance, repair, and overhaul (MRO)

The AIX team sat down with Clyde Buntrock, CEO of AJW Aviation to discuss how the landscape for maintenance, repair and overhaul (MRO) is changing in the aircraft cabin interiors industry.

Maintenance, repair, and overhaul (MRO) for aircraft cabin interiors refers to the process of inspecting, servicing, and repairing the various components of an aircraft’s cabin, such as seats, overhead bins, lavatories, and galleys. 

This type of maintenance is often performed during scheduled downtime for aircraft, such as overnight or between flights. MRO services for cabin interiors may include: 

  • cleaning and disinfecting
  • replacing worn or damaged components
  • upgrading to new equipment
  • making changes to the cabin layout

The goal of MRO for cabin interiors is to ensure that the cabin is safe, clean, and comfortable for passengers, and to minimise the need for costly repairs or replacements in the future.

“The global market for aircraft cabin interior MRO is expected to reach $10.8 billion by 2026, at a CAGR of 5.6% during the forecast period 2021-2026.”
Yahoo Finance 

History of MRO

The history of Maintenance, Repair, and Overhaul (MRO) dates back to the early days of aviation, when aircraft manufacturers were also responsible for maintaining and repairing their own products. As the aviation industry grew, the need for specialised maintenance and repair services also increased.

During the 1920s and 1930s, many airlines began to establish their own maintenance facilities to keep their aircraft in good working condition. The first independent MRO companies also emerged during this time, offering services such as engine overhauls and component repair.

During World War II, the MRO industry played a critical role in maintaining and repairing military aircraft. After the war, many of these companies began to focus on commercial aircraft, as the demand for air travel increased.

“The commercial aircraft MRO segment is expected to grow at a higher rate than the military aircraft MRO segment.”
Aviation Week

In the 1950s and 1960s, the MRO industry continued to grow as more airlines were established and the fleet size of commercial aircraft increased. At this time, many airlines began to outsource more of their maintenance and repair needs to specialised MRO companies.

man rolling carpet onto floor of airplane interior
Credit: AJW Group

With the advent of new aircraft technologies such as jets and turbofans, MRO companies were required to adapt to new maintenance and repair procedures. By the 1970s, companies had begun to specialise in different areas of maintenance, such as avionics and component repair.

In recent years, however, MRO companies have been focusing on: 

  • digitalisation and automation
  • sustainability
  • new technologies
  • safety 
  • regulatory compliance

Also, the industry is becoming more consolidated, with larger companies often acquiring smaller ones to expand their capabilities and geographic reach.

Current trends for MRO

There are several trends in that the aerospace industry is seeing for maintenance, repair, and overhaul (MRO), including:

Increased focus on digitalisation and automation: 

Many MRO companies are investing in digital technologies such as data analytics, artificial intelligence, and the Internet of Things (IoT) to improve efficiency and reduce costs.

Clyde Buntrock, CEO AJW Aviation
Clyde Buntrock, CEO – AJW Aviation

As Clyde Buntrock says:

“Aviation industry stakeholders are adapting to meet the ever-changing demands and needs within the commercial aviation sector.

The Group is implementing digital transformation systems within the supply chain by utilising innovative technologies such as blockchain, machine learning, and AI and is focused on developing predictive maintenance strategies. 

They’ve built dynamic pricing models, predictive sales and procurement forecasting tools, as well as manpower forecasting. For the group, baking in unprecedented levels of efficiency is the key to satisfying customer demand to ensure the aerospace industry becomes more sustainable while remaining agile and efficient.”

Growing demand for sustainable and green MRO: 

With increased awareness of the impact of aviation on the environment, MRO companies are looking for ways to reduce their carbon footprint and minimise waste (from production and systems including plane toilets). This includes investing in more sustainable aviation materials and processes, and using new technologies to improve fuel efficiency.

Mr Buntrock notes: 

“Sustainability is an inevitability as the aviation industry works toward being more carbon neutral. It is a matter of finding the balance between economic growth through connectivity and reducing climate impact. 

Suppliers need to work with their stakeholders to decarbonise the industry using innovative technology and digitisation to develop more efficient systems and practices within their business operations.”

Expansion of the aftermarket: 

The market for aftermarket MRO services is growing as airlines look to outsource more of their maintenance needs. This includes services such as engine repair and overhaul, avionics, and component maintenance.

Clyde Buntrock, of AJW Aviation, says:

“The growth of the aircraft engine remarketing and leasing market has a significant impact on the commercial aviation MRO sector. As more engines are leased, there is increased demand for MRO services to support the leased engines. 

As MRO providers boost their revenue, competition mounts within the MRO market, necessitating companies to upgrade and develop their services across the globe.  Additionally, many engine lessors require MRO providers to be certified for the engines they are leasing, which can also drive up the quality of MRO services offered by companies like AJW Technique.

It is important to note that as the leasing market continues to grow, there is likely to be an increase in the number of engines needing to be overhauled or retired. This could have a significant impact on demand for used engine parts, which will have a positive impact on the MRO market.”

“The market for aftermarket MRO services is growing as airlines look to outsource more of their maintenance needs.”
Forbes 

Greater focus on safety and regulatory compliance: 

With increased scrutiny on safety and regulatory compliance, MRO companies are investing more in training and certification programs to ensure that they meet the highest standards.

Emergence of new technologies: 

The MRO industry is also seeing the emergence of new technologies such as additive manufacturing, electric and hybrid propulsion systems, and unmanned aircraft systems which will require new maintenance and repair procedures.

AJW Technique, for example, is building a tablet application which encompasses the technician’s workflow with the goal of maximising component touch-time. They have also explored asset tracking solutions using Bluetooth, RFID and ultra-wide-band technologies for tooling and unit tracking within their facilities which facilitate traceability and asset management.  

“The global market for MRO software is estimated to reach $4.5 billion by 2022.”
Globe Newswire

Consolidation: 

The MRO industry is becoming more consolidated, with larger companies acquiring smaller ones to expand their capabilities and geographic reach.

How important is sustainability to aircraft cabin interior MRO?

As one of the key trends visible in the MRO sector, sustainability is becoming increasingly important to the aircraft cabin interiors and the aviation industry in general. With suppliers and manufacturers looking for ways to reduce its impact on the environment, MRO companies that promote sustainability are:

  • Using more sustainable materials: Many MRO companies are looking for ways to use materials that are more environmentally friendly and have a lower carbon footprint. For example, some are using more natural fibres, such as bamboo and hemp, in seat fabrics and other cabin components.

Improving recycling and waste management practices: MRO companies are also focused on reducing waste and increasing recycling of materials used in cabin interiors. This includes developing new processes for recycling or repurposing used materials, such as seat covers and carpets.

“Sustainability is an inevitability and AJW Group is doing what it can where it can, to work toward a more carbon neutral industry. As such, AJW Interiors has introduced an innovative material ideally suited for use in cabin interiors.

We are the sole distributor of SkyLeather®, a revolutionary material that is changing the way we think about synthetic leather. It is a unique, sustainable, and eco-friendly alternative to traditional synthetic leather, which is made from petrochemicals.”

Find out more about SkyLeather® in our interview with AJW Group here

  • Investing in new technologies: MRO companies are also investing in new technologies that can improve the sustainability of cabin interiors. For example, some are researching ways to use lightweight materials and improve energy efficiency in cabin lighting and heating systems.
  • Compliance with regulations: MRO companies are also making sure that they comply with regulations related to the environment and sustainability.

“The numbers speak for themselves: an estimated 1.43 kilograms of cabin waste is generated by each passenger per flight, of which more than 20 percent is represented by untouched food and drinks.”

Michael Bauer, Airbus Cabin and Cargo Architect

IATA survey, 2021

From this, it’s clear that sustainability is becoming a key consideration for many MRO companies as they look to reduce their environmental impact as well as meet the expectations of their customers, who are increasingly looking for more environmentally friendly options.

skyleather black background
Credit: AJW Group

What is the expected market growth of MRO?

Due to these accompanying factors, the MRO market for aerospace is expected to grow in the coming years. Factors driving this growth include:

  1. Increasing demand for air travel: As the global economy continues to recover, more people are expected to travel by air, which will drive demand for MRO services.
  2. Growing fleet size: As airlines continue to expand their fleet size, they will need more maintenance and repair services to keep their aircraft in good working condition.
  3. Ageing fleets: As the global fleet of aircraft ages, more aircraft will require maintenance and repair services, which will drive growth in the MRO market.
  4. Outsourcing trend: Many airlines are outsourcing more of their maintenance and repair services, which is also driving growth in the MRO market.

Clyde Buntrock comments:

“A quarterly MRO survey released late last year, indicated MRO sales were up across the industry, and are, in fact, the strongest they have been over the past year. These results are led by MRO sales and strength in Europe and Asia. 

Despite labour shortages, supply chain fracture, spare part availability and lead times, and the ongoing Russia-Ukraine conflict, AJW remains positive about the strength in commercial aircraft maintenance and services. The impending economic pressures and weakening consumer confidence in the aviation sector are influencing the MRO sector, but the aviation industry is steadily growing, and we maintain a positive view on the year to come. 

There are growing opportunities on the interiors side as airlines look to refresh and refurbish their cabin interiors, which have been neglected over the past few years. With the renewed interest in travel, airlines are looking to upgrade existing fleets while still recovering from financial losses due to the pandemic. They are looking closely at their bottom line and using MRO services to entice customers with fresh-looking aircraft interiors. As such remarketing and interior services are in demand.

It is also important to note that the growth rate of the MRO industry varies by region and by segments. For example, the commercial aircraft MRO segment is expected to grow at a higher rate than the military aircraft MRO segment. Also, the demand for MRO services in the Asia Pacific region is expected to be higher than other regions due to the increasing number of airlines and a growing fleet size.

“The demand for MRO services in the Asia Pacific region is expected to be higher than other regions due to growing fleet sizes.”
Mordor Intelligence 

What are some concerns for the future of MRO?

Despite this, however, there are several concerns for the future of the Maintenance, Repair, and Overhaul (MRO) industry:

Skilled labour shortage: 

The MRO industry relies heavily on skilled labour, and there is concern that there may not be enough qualified technicians and mechanics to meet demand in the future.

For example, Clyde Buntrock of AJW comments:

“During the pandemic, AJW Technique in Montreal came to realise that it had a workforce of ageing technicians, and that it risked losing hundreds of years of knowledge and experience as the older workforce began taking early retirement or left the industry. To harness this vast pool of knowledge and to create a space where it could be shared and learned by younger technicians, we birthed what we call an incubator crew. 

This crew is an innovation team that supports all technological and business transformation changes across the MRO facility. The team plays the role of exploring and understanding all kinds of innovations in the marketplace that are sometimes applied in other industries but not necessarily yet in aerospace. The Group has been driven to make some of those technologies relevant to the aerospace industry and leverage the learnings and apply the technologies in its industry.”

women working in sewing machine warehouse
Credit: AJW Group

Cybersecurity: 

With the increasing use of digital technologies in the MRO industry, there is a growing concern about cybersecurity threats and the potential for data breaches.

Environmental regulations: 

As governments around the world continue to tighten regulations on emissions and other environmental issues, MRO companies may face increased costs and challenges in meeting these requirements offset by the attractive production costs of, say, aircraft interior plastics.

“The aviation industry is responsible for about 2% of global CO2 emissions, and MRO companies are looking for ways to reduce their environmental impact.”
Aviation Benefits

Economic uncertainty: 

The MRO industry is highly dependent on the state of the global economy, and economic uncertainty can make it difficult for companies to plan for the future.

Clyde Buntrock says:

“The global economy has a profound effect on the aviation industry. The strength of the US dollar, for example, has put pressure on airlines by driving up the cost of everything from fuel to components, and aircraft themselves. The knock-on effect of the strengthening dollar is that it has sent previously strong currencies such as the British pound and the Chinese yen plummeting this year. The pound has also been affected by the looming energy and economic crisis as well as ongoing geo-political uncertainty in the region. 

International airlines recovering from the pandemic continue to face financial challenges as they raise revenue in local currencies but mostly pay for jet fuel, and maintenance and overhaul costs in dollars. Global companies who are making sales in dollars are in a good position, however, as their capital expenditure is paid in dollars as well. Companies receiving payment in local currency but have capital expenditure expenses in dollars are the ones who will struggle in the current economic climate.”

woman at desktop computer designing
Credit: AJW Group

Supply Chain disruptions: 

The current global situation has shown that the industry is highly dependent on the supply chain, disruptions in the supply chain can cause delays and disruptions in the maintenance processes.

Clyde Buntrock comments:

“The industry continues to experience challenges within the supply chain, which has led companies to reorganise themselves for the prospect of fluctuating aviation related volumes. These include sourcing challenges for products such as backing materials, fire blockers, and adhesives for cabin interiors. 

These materials are in huge demand and subsequently, this is delaying the aftermarket and service delivery for all involved, from OEMs to airlines and third parties. Many forces are acting together and disrupting logistics, as such, we are making strategic decisions about a simpler and more nimble supply chain so that we can continue to offer our customers the service and efficiency they expect.”

Rising costs: 

The cost of materials and labour are expected to continue to rise in the future, which could put pressure on MRO companies to increase prices and make it more difficult for them to compete.

Mr Buntrock adds:

“As the travel industry sees an upturn in bookings, businesses are steadily recovering after the pandemic and bringing an increase in revenue. Capital costs have also soared, which is placing pressure on all in the industry. The strong dollar has pushed up the price of new aircraft and raw materials and rising inflation rates and exchange rates are not helping the already struggling industry. 

Airlines now need to deal with balancing flying schedules and pricing amidst already reduced passenger confidence in the aviation industry.”

“The MRO industry is becoming increasingly competitive as more companies enter the market, which could lead to pricing pressure and reduce profit margins.”
Contingent

Competition: 

The MRO industry is becoming increasingly competitive as more companies enter the market, which could lead to pricing pressure and reduce profit margins.

As Clyde Buntrock says:

“Industry stakeholders need to be reactive, adaptable, and flexible to meet the changing needs of operators going forward. If they do not work with the changing environment of the industry, they will be left behind.”

New Technologies: 

MRO companies will need to adapt to new technologies such as electric and hybrid propulsion systems, unmanned aircraft  and aircraft cabin systems and new maintenance and repair procedures to keep up with the future of aviation.

As these new technologies become applicable to aerospace MRO, many of the potential challenges mentioned, like efficiency and labour costs, may well be alleviated. As such, with both growing airfleet sizes and ageing fleets, it’s not surprising that this is just one area of aircraft cabin interiors manufacturing and supply that is expected to see growth in the coming years. 

 

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FAQs

What is MRO and what services does it include?
MRO stands for Maintenance, Repair, and Overhaul and it refers to the process of inspecting, servicing, and repairing aircraft, engines, and other aviation equipment. MRO services can include scheduled maintenance, repairs, overhauls, upgrades, and modifications.

Why is MRO important for airlines?
MRO is important for airlines because it helps to ensure that their aircraft are safe, reliable, and in good working condition. Regular maintenance and repairs can help to prevent breakdowns and prolong the life of the aircraft. This can help airlines to save costs and avoid unexpected downtime.

How is MRO different from OEM?
OEM stands for Original Equipment Manufacturer and refers to the companies that produce and manufacture aircraft and their components. MRO, on the other hand, refers to the companies that provide maintenance, repair, and overhaul services for these aircraft and components.

What are some of the challenges facing the MRO industry?
Some of the challenges facing the MRO industry include the shortage of skilled labour, cybersecurity threats, environmental regulations, economic uncertainty, and supply chain disruptions.

What are some of the current trends in the MRO industry?
Some of the current trends in the MRO industry include increased focus on digitalization and automation, growing demand for sustainable and green MRO, expansion of the aftermarket, greater focus on safety and regulatory compliance, and emergence of new technologies.

How can MRO companies improve their sustainability?
MRO companies can improve their sustainability by using more sustainable materials, improving recycling and waste management practices (that consider, for example, aircraft lavatory design),, investing in new technologies, and complying with regulations related to the environment for sustainable air travel.

Exhibitor Interview: AJW Group

AIX Teamby AIX Team

In Interviews.

Exhibitor Interview: AJW Group

AJW Group is a world-leading independent parts, repair, lease, engine, flight hour programme and supply chain solutions integrator.

The group’s AJW Technique Interiors offers fully tailored solutions, including a revolutionary new synthetic material, SkyLeather®. Their business offers support to over 1,000 airlines across 100 countries.

As part of our exhibitor interviews series, AIX sat down with AJW Group’s Interiors Programme Manager, Sohaib Ahmed. We discussed how the company’s product, SkyLeather®, is providing airlines and passengers with a chemical-free, sustainable, synthetic leather for use in aircraft seating solutions.

Can you introduce yourself, your company and your products to us?

“I’m Sohaib Ahmed – Interiors Programme Manager at AJW. Our company is a leader in providing end-to-end solutions for the aviation industry.

Our products and services include SkyLeather®, cabin interior services, supply chain management, asset management, part sales and support, AJW technique, managed MRO, engine services, power-by-the-hour, and our leasing and capital division.”

And what will you be showcasing at AIX 2023?

“This year we will be showcasing our SkyLeather® material – a revolutionary material that is changing the way we think about synthetic leather.

It is a unique, sustainable, and eco-friendly alternative to traditional synthetic leather which is made from petrochemicals. SkyLeather® is made from water-based polyurethane which makes this material highly durable and flexible.”

“It is highly durable and it’s resistant to wear and tear, making it an ideal choice for aircraft cabin interior applications.”

Sohaib Ahmed

“It can be used to create a wide range of products which includes aircraft seat covers and other applications within the aircraft cabin interior.

One of the key benefits of SkyLeather® is its sustainability – it is free from chemicals; it does not contain harmful chemicals like polyvinyl chloride, making it a safer and healthier choice for the passenger and the environment.

One of the other key benefits of SkyLeather® is that it is highly durable and it’s resistant to wear and tear, making it an ideal choice for aircraft cabin interior applications. It is also easy to clean and maintain, which helps reduce the cost of cabin maintenance.”

Credit: AJW Group

Are there any innovations or trends that you’re anticipating in the aviation and interiors industry this year?

“Well, I think sustainability is a focus for the aviation industry – to become more carbon neutral. Airlines are considering new sustainable technologies for cabin interiors like SkyLeather®, for example.

Airlines are expected to adopt more eco-friendly materials for aircraft interiors, such as recycled textiles, bio-based composites, bio resins, and the use of bamboo and hemp technologies as well.”

“Exhibiting at AIX…provides us with a platform to showcase our products and services to a targeted audience.”

Sohaib Ahmed

“Another trend we’ve seen is touchless technologies in their aircraft cabins, such as touchless lavatories, overhead bins having an opening sensor, without having to physically open them.

There are other trends such as enhancing passenger experience by incorporating more personalisation. Such as, passengers having their own ambient light, which they can control from a panel, and personalised, individualised entertainment systems.

There is also an increased use of augmented and virtual reality, especially when it comes to the aircraft cabin. There’s been a lot of involvement in this; airlines are expected to adopt more of these virtual reality technologies to provide passengers with a more interactive and immersive experience.”

Credit: AJW Group

What are you or the company looking forward to seeing and experiencing again at AIX?

“I am eager to witness the latest advancements in cabin interiors and sustainable manufacturing technologies. Many of the OEM’s have unique and cutting edge innovations to display at this show, which I’m eager to experience.”

“One of the key benefits of SkyLeather® is its sustainability.”

Sohaib Ahmed

“You always see something new, a new type of composite material used in the seat structure, which is making the seat even lighter; more comfortable. So it’s always interesting to see what the OEMs are doing; what research and development companies are doing with their new type of materials with the use of biocomposites and bio resins.”

Why are you coming back to AIX?

“AIX is a leading interiors exhibition globally, and I think it’s a must-attend event for any company engaged in cabin interior solutions as the right type of audience and key people are there.

We’ve had huge success. Last year, when we launched SkyLeather®, we met with a lot of airlines and leasing companies who showed great interest in our SkyLeather® material and our other capabilities as well.

We are in quite advanced discussions with some of those customers. So that’s why it’s important as a company that we exhibit at the show, and for anyone who’s involved in cabin interiors.”

Why is exhibiting or attending AIX important for you and your company?

“Exhibiting at AIX is important for AJW Group – I think the main reason is because it provides us a platform to showcase our products and services to a targeted audience where the key players are attending.”

“AIX is a leading interiors exhibition globally.”

Sohaib Ahmed

“The decision makers are attending and it’s a unique opportunity to network with them and it helps us establish relationships and generate new business.”

Would you recommend AIX to other companies? And please share why.

“Of course. Like I said previously, any company who’s involved with cabin interiors – must exhibit (or attend the show, at least!). It’s a must because all the airlines, all the decision makers and the right contractors are attending.

It’s a great opportunity to discuss your company’s capability, the services and products you can offer. I’m pretty confident you will find new business opportunities visiting the show.”

Exhibit at AIX

Barriers to Flying: “Enough is enough.”

AIX Teamby AIX Team

In Trends.

Barriers to Flying: “Enough is enough.”

Air travel has become an essential part of modern life, connecting people across the world in ways that were once unimaginable.

However, for many people with restricted mobility or disabilities, air travel can be a daunting and challenging experience. In this article, the Aircraft Interiors Expo (AIX) team speak to the campaigners advocating for change, and assess the progress made to make air travel more accessible to all.

One of the biggest challenges continuing to face disabled passengers is physical accessibility – from boarding and disembarking to the ability to use onboard facilities once in the cabin. Airlines are required to provide accessible facilities and services, but the reality is often not fit for purpose. In fact, the overall lack of access and lack of safety for the passenger with a physical disability is among the biggest concerns raised by those campaigning for change. 

Take wheelchair users, for example. Unlike most modes of transport on the ground, air travel is one of the only methods of transport that does not allow passengers to travel in their own wheelchairs.

“Enough is enough. Disabled people need to be able to have the confidence to trust air travel.”

Sophie Morgan, British TV presenter

Treatment of equipment onboard

Speaking about his own experience, WheelChairTravel.org founder John Morris revealed that one of the primary concerns, particularly of wheelchair users, as well as any passengers travelling with some form of mobility device or aid, is the treatment of that device as it is loaded into cargo or transported in some capacity. 

In fact, in 2019, following the introduction of new federal requirements in the United States, commercial airlines were, for the first time, required to report how often they gate-checked wheelchairs and scooters, as well as how often passengers reported those devices as damaged, lost, delayed or stolen.

Service man helping disabled passenger to enter on board at airport
Credit: Getty

While accessibility onboard had long been recognised as a pain point for passengers, and a potential area for development for airlines, the hard realisation of the quantity and value of the damage incurred was finally available in black and white – although still not a full picture of the problem globally. 

The reporting revealed that airlines had mishandled more than 800 wheelchairs, the equivalent of 1.5 damaged chairs for every 100 flown over the course of one month. The consequence of such damage is far-reaching with many affected passengers opting not to fly to avoid such physical, emotional, and financial damage. 

“From my own research, I know that disabled people are purchasing premium cabin seating at a higher frequency.”

John Morris, Founder – WheelChairTravel.org

Speaking about the challenges and how the industry is responding, John Morris said:

“I think that for a lot of the challenges that passengers face, there are easy solutions. I’ve noticed there has recently been an investment in loading devices that allow a wheelchair to be placed on the belt loader and into the hold without ramp personnel ever having to lift the wheelchair.

“Physically, lifting a 200kg wheelchair is a really bad idea, and should never be done. For years, I have said there is equipment out there that would eliminate the necessity if airlines would just invest in it. I think it would reduce the frequency of wheelchairs being damaged, and certainly the number of wheelchairs severely damaged or destroyed.”

The cost of damages

However, John recognises that solving damage to wheelchairs is an interim solution and moving to allow passengers with their wheelchairs in the cabin was a key priority – not only to respect the disabled traveller, but also for the airline’s bottom line. 

He explained: “I travel a lot, so I am subject to a higher number of damage incidents than most travellers. Last year, I had two wheelchairs completely destroyed, costing the airlines more than $100,000. That’s a big impact on the bottom line.

A close-up shot of two mature women disembarking the airplane at an airport, one woman is visually impaired and can be seen holding a cane, they are wearing casual clothing.
Credit: Getty

So, while there is certainly a business case for an interim solution, the long-term solution will not only focus on the damage issue, but on delivering and maintaining the dignity of disabled flyers with a wheelchair space in the cabin. It exists on all other modes of transportation and there have been studies here in the US that say it’s technically feasible. If we can get past some of the red tape, it will not take as long as we think.”

Time for change in the industry

Progress in getting wheelchairs in the cabin has taken a leap with tangible change being recognised across the industry. Speaking about the progress made, Michele Erwin, Founder of All Wheels Up, said:

“The aviation industry is a very conservative, slow-moving industry. However, the biggest change I have witnessed over the past 12-24 months is a commitment to access, and the future of accessible travel. Specifically, the recognition for, and real interest in, a wheelchair spot on planes.”

She continued: “Wheelchairs and wheelchair securement systems already meet the standards that are outlined for airplane seats. In fact, these devices exceed the standards of an airplane seat and are testing at 20G vs. 16Gs. We know that a wheelchair spot is possible.

“Airlines are not shying away from the table or the opportunity to be part of the conversation on inclusive travel. “

Michele Erwin, Founder – All Wheels Up

Wheelchair-accessible lavatories have already been developed. The biggest hurdle is the economic impact on the airlines.

It is a commercial question of:

  • will the airlines lose money by making these accommodations?
  • will they or won’t they lose valuable space onboard?
  • what is the financial impact on the airline?”
airplane lavatory door with stickers
Credit: Getty

Chris Wood MBE, Founder/Director of Flying Disabled, agreed, stating: “An airline’s first priority will be how do I fit that in operationally, how would that fit within our current focus, what’s the cost? But there are no more excuses. The conversation is developing but to have those conversations, we need to have a solution, and now we do.”

Air4All

The solution Chris refers to has been created by Air4All – a consortium of industry leaders – headed up by Nigel Smith, Director of SWS; Daniel MacInnes, Director at PriestmanGoode, and Chris Wood Founder/Director at Flying Disabled.

In partnership with Sunrise Medical, the consortium has established a system aiming to revolutionise air travel for passengers with reduced mobility (PRM). The proposal enables users to remain in their wheelchairs for the entire journey without reducing the seat count for airlines. 

Launched in 2021, it offers practical improvements to the aircraft cabin and overall aviation transport experience for severely disabled people — resulting in greater independence, dignity, and freedom of travel. And it’s not the only project which demonstrates the possibilities for a wheelchair space in the cabin.

cartoon of elderly passengers in airline cabin
Credit: Getty

A team from Wichita State University’s National Institute for Aviation Research has received international recognition for a design that would allow WC19-certified manual and power wheelchairs to be used as a seat on board commercial airlines.

The Fly Your Wheels Suite — designed by NIAR researchers and students in the Advanced Virtual Engineering and Test Labs (AVET), in collaboration with Collins Aerospace and Q’Straint — can be implemented near the first-class cabin of a single-aisle aircraft, such as a Boeing 737.

It creates a free space where passengers with their own wheelchairs can choose their seating orientation, both forward and rear-facing. 

And the good news is that airlines are already attending these conversations, looking for ways to collaborate with airframers and OEMs to find a truly practical application. Speaking about the appetite for change, Michele Erwin, added:

“Airlines are not shying away from the table or the opportunity to be part of the conversation on inclusive travel. We applaud them for the efforts they are currently taking – such as the Air4All commitment to improve accessible air travel.”

Airlines want to be involved

Chris Wood agrees and explains that there is a level of optimism given the parties now coming to the table to discuss this. “We now have everybody that needs to be involved. There is nobody left out to stop it from finally happening. Working with Sunrise Medical gives us a great advantage, but we’re in contact with the Federal Aviation Administration (FAA) and Canadian Transportation Agency (CTA) in Canada.

The next step is to ensure that there is a joined-up approach, meaning that every leg of the journey applies the same thinking and approach to passenger inclusivity.”

Service man helping disabled passenger to enter on board at airport from behind
Credit: Getty

He continued, “it’s important to note that the impact in the US is far greater because of the frequency of air travel, over buses or trains. Our biggest hurdle remains the investment, and the willingness to adapt the cabin. Changing the cabin for greater accessibility is a broad spectrum, and I always feel that innovation could do more – this might be the trigger.

But we do know that the rules of engagement in aviation are different. This is a pressurised cabin, flying at 500 miles per hour, 30,000 feet in the air. We have to consider everybody’s safety, and that word – safety – is something we have not, and will not, deviate from.”

Barriers to flying: a global issue

Far from being a US-only issue, British TV presenter and paraplegic Sophie Morgan is among the latest campaigners to draw attention to the damage caused following her experience travelling between Los Angeles and London.

She is a disability advocate and recognised campaigner for inclusive and accessible travel, who has partnered with Disability Rights UK to launch a new campaign to demand that the UK Government grants the Civil Aviation Authority (CAA) power to fine airlines and other actors if they fail to look after disabled passengers and their equipment. 

Speaking about the campaign, Sophie said:

“Enough is enough. This is a short-term solution to an ongoing problem and the beginning of a long journey towards a whole system overhaul of the entire airline industry. Disabled people need to be able to have the confidence to trust air travel.

And this campaign is the first step for that. We are not asking for special treatment. We are asking for our experiences to match those of non-disabled people.

“There are no more excuses…we need to have a solution, and now we do.”

Chris Wood MBE, Founder/Director – Flying Disabled

While strides are being made to change the experience for wheelchair users, there has also been significant progress in the cabin, as John Morris explains: “Often, when we’re thinking about accessibility, the first thing that pops into people’s minds is the wheelchair and the wheelchair user. There are certainly millions of us other there, but that isn’t the full scope of the disability community and the spectrum of disability.”

cartoon of a disabled and able-bodied passengers in airplane cabin
Credit: Getty

He elaborates: “I think United Airlines has been a great example of a carrier that’s adding technical accessibility features into the inflight entertainment (IFE) solutions. There are a lot of carriers that don’t have IFC, but for those that do, the majority of those systems are not accessible to those who have limited vision or are blind. United has included a new feature that makes its IFE solutions accessible to people who have a vision impairment.”

The solution, referenced by John, “accommodates any level of vision, as well as provides support for customers with hearing and mobility issues’. It includes text-to-speech mode, captions and subtitles, audio descriptions and closed captions, as well as a variety of other visual settings and features from magnification, high-contrast text and paging arrows allow passengers to navigate the system with simple touch gestures or a mouth stylus.

While this is a small part of the challenges facing disabled passengers, it demonstrates one of many small steps airlines are taking to further improve the passenger experience for all.”  

Technology’s role in accessibility

John adds: “It’s really exciting to me, and I’m hoping that as this technology evolves, whether that’s captioning IFE or other facilities that allow people to interact in an accessible manner with those devices, I’m hopeful that this will reverberate throughout the industry.

There are some areas that present key challenges. Take lavatory accessibility, for example. In the US, our Air Carrier Act requires accessible lavatories on wide-body aircraft. However, I would say that 75% of those, at most, put accessibility in quotation marks.”

“Accessibility onboard had long been recognised as a pain point for passengers, and a potential area for development for airlines.”

John Morris, Founder – WheelChairTravel.org

Michele points out the additional work underway to push developments in this area. She adds: “All Wheels Up is currently campaigning to add two stand-alone bills into the FAA Reauthorisation Act, including an economic impact study to implement a wheelchair spot on airlines and establishing a Center of Excellence for Accessible Air Travel (COE) to help research all accessible air travel issues. This would provide Universities with a 10-year sustainable source of funding to conduct the research needed.”

Current solutions for onboard lavatories present unique challenges. Here, John references a mid-cabin solution that is typically housed in the centre row, combining two standard lavatories with a bi-fold wall in the centre. However, he stresses that it doesn’t provide the accessibility that disabled people need.

He explained: “It’s extremely challenging and often they are in the middle of the economy class cabin, so nowhere near a boarding door. Airlines don’t just need to think about equipping the cabin with accessible features, but where accessible facilities should be located, as well as where disabled people should be seated on the aircraft.

For example, passengers using an aisle chair who have difficulty walking, who may be semi-ambulatory, should be near the boarding door not only for their comfort but also for their safety. That is currently being overlooked.”

Passengers trends for those with disabilities

John continued: “From my own research, I know that disabled people are purchasing premium cabin seating at a higher frequency. However, there has been a notable regression in this area. Business seats are becoming less and less accessible.

What is declared as the ‘best business class ever’ is actually the least accessible. Privacy and the installation of doors and larger seating shells are being put above accessibility to some degree. It is an attack on the dignity of the passenger, but also their independence.

Take herringbone style seats, for example. Positioned partially and equally askew in one direction, they entirely prevent a lateral transfer, or even safe assisted transfer, so there is still a lot of work to do.”

cartoon characters stood in front of landing plane
Credit: Getty

Accessible travel for all

And while there is an optimism shared by John, Chris and Michele, all three agree that airlines have a responsibility to ensure that air travel is accessible to all passengers, including those with disabilities. As John explains:

“You can’t fix a problem that you don’t know exists. The first step is education, and it’s not something to be ashamed of, but an opportunity to act upon.”

Airlines are encouraged to take the steps not because it’s just the right thing to do, but because there is a business case for it. Carriers are recognising the opportunity which will present the interior design community and OEMS, with a clear and present opportunity to deliver these products to their airline customers in the near future. 

By providing safe and dignified cabin access to passengers, regardless of disability, airlines can make air travel a more comfortable and enjoyable experience for everyone. Furthermore, by creating an inclusive and welcoming environment, airlines can help remove the barriers that prevent people with disabilities from travelling and exploring the world.

Learn more about the carriers, suppliers and products that are breaking down barriers to accessibility onboard at Aircraft Interiors Expo this year.

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Comfort above the Clouds: A Bright Future For Aircraft Cabins

AIX Teamby AIX Team

In Press Releases.

Comfort above the Clouds: A Bright Future For Aircraft Cabins

Credit: Crystal Cabin Awards

With passenger numbers resurgent following the collapse of 2020, aviation has once again set its sights high. To make flying more attractive, sustainable and comfortable, passenger solutions have become an even higher priority across the industry than ever before.

In 2023, the annual Crystal Cabin Awards will once again serve as a trend indicator for what might could by in the skies tomorrow. More than 80 entries qualified for the 2023 shortlist.

This year the renowned trophy will once again be awarded in eight categories on 6 June 2023 in Hamburg, the birthplace of the award, during Aircraft Interiors Expo. As every year, an international jury of experts will crown the winners.

Download the shortlist now

Added comfort with modular solutions and better use of space

On long-haul flights, providing a relaxing space for sleep becomes a high priority. In Economy, however, passengers often have to make sacrifices. With Skynest, Air New Zealand presents an option for routes such as Auckland-Vancouver that long-haul Economy travellers have long dreamt of: a real, flat bed. Installed in sleep islands in the middle section of the aircraft, Skynest bunk beds can be booked for time slots, enabling a restive nap above the clouds for those on lower fares.

Ultra-long-haul flights are generally becoming increasingly popular. Those allowing themselves a little more luxury in Premium Economy will in future be able to fold up the armrests and use several seats as a bed; that, at least, is the promise of the Paradym concept by Lift Aero Design.

American Airlines also takes a comprehensive look at the future of long-haul with its new cabin concept. Together with Teague, the carrier presents various layouts for wide- and narrow-body aircraft that provide a neat solution for a well-known problem: the front seat row in premium economy faces a partition instead of a backrest, forcing designers to build tables and screens into these passengers’ seats in turn pushing up maintenance requirements.

American Airlines’ concept incorporates tables and screens into the wall in front of the front Premium Economy row.

With Allegris, the Lufthansa Group presents a new cabin product from autumn 2023 across all four classes: First, Business, Premium Economy and Economy. While the latter will primarily benefit from more legroom and Premium Economy will enjoy more privacy, Business and First

Class offering will see massive upgrades. Guests will find, among other added benefits, suites with double beds or heated seats.

More sustainability in the cabin

For many people, aviation isn’t closely associated with sustainability. A future in which new engines and fuels dramatically reduce CO2 emissions still seems far away. For the Crystal Cabin Award jury, it has become even more important to award prizes for entries not merely labelled as part of a “green” trend, but to honour innovations that can make a real difference in the aircraft cabin.

Here, change often begins with reduced materials use, recyclable components and waste reduction. A good example is the Food Waste App from Lufthansa Industry Solutions, that uses AI to measure what passengers leave on their trays and makes suggestions for the next catering plan based on this information.

For its BioMat side panel, Airbus Operations mixes recycled carbon fibres from its A350 production with synthetic resins garnered from by-products of sugar cane processing. Meanwhile, the cabin outfitters at Austrian company F/List have submitted two bio-based materials into the race for a Crystal Cabin Award trophy.

The company says it is introducing both to the aircraft cabin for the first time: Linfinium, a linoleum covering made from natural components, and the plant-based “Whisper Leather”.

Not just in big planes: Cabin innovation for air taxis

In 2023, the Crystal Cabin Award team received more entries for electric Vertical Take-Off and Landing aircraft (eVTOLs) than ever before. EVE Mobility and Almadesign have entered this year’s race with a sleek, airy four-seater cabin concept for Eve Air Mobility, a daughter brand of aircraft manufacturer Embraer. Elements such as ceiling projection and pleasant colour moods are crafted to make the short flight experience as comfortable as possible.

HT-01, a cabin concept for air taxis by Hyundai Transys and its cooperation partner PriestmanGoode, also uses attractive colours and an optimized use of limited space. Building on the idea that the urban air shuttles of the future will be shared with other passengers, the South Korean company has included a variety of ideas to ensure sufficient privacy for all four seats.

The German “unicorn” Lilium has approached its cabin concept with a strong focus on exclusivity. The Pioneer Edition Lilium Jet features a light-flooded interior design with many customizable options, including a sky bar.

Broadening Horizons: Creative ideas with the power to surprise

This year, many entrants for the Crystal Cabin Award are thinking outside the box. AIR PREMIA and ZOSLEE STUDIO, for example, take this literally, proposing a more efficient stacking method for economy tableware and giving it a new, oval shape.

Privacy during important meetings above the clouds is the premise of Skyted‘s noise-cancelling mask; the Covid-19 pandemic has made mask-wearing so widely accepted on aircraft that fellow passengers won’t bat an eyelid. The innovative face covering was developed together with PriestmanGoode, Airbus Development, the European Space Agency Accelerator Program and ONERA.

Boarding processes at airports could change radically in the future, if the ideas submitted by Formation Design Group take off. Their autonomous boarding platform Dovetail rolls passengers directly to the aircraft and could significantly reduce turnaround times for boarding and de- boarding.

The partitions in the aircraft literally become transparent thanks to the transparent “The Smart View” displays by the Hamburg-based company AerQ (in cooperation with Boeing EnCore Interiors).

Breaking down barriers: More accessibility for all

Improving the flight experience in the long term means taking the needs of all stakeholders into account wherever possible. This year, several entrants made the Crystal Cabin Award shortlist with concepts for barrier-free travel.

Also noticeable here is a strong crop of ideas for Urban Air Mobility. This is exemplified by a concept from Supernal (in cooperation with Formation Design Group) that includes ideas for barrier-free use of air taxis, from gate to exit.

Every year, the Crystal Cabin Award is a unique opportunity for students to present their ideas to an international audience of experts and to make contact with the industry. Two American universities, the University of Michigan and the renowned Virginia Tech, have entered the fray with concepts for the safe travel of wheelchair users.

The Innovations of The Year: Live Awards Ceremony on 6 June 2023 in Hamburg

The Crystal Cabin Award, an initiative of the Hamburg Aviation cluster network, is awarded in eight categories: “Cabin Concepts”, “Cabin Systems”, “Health & Safety”, “IFEC & Digital Services”, “Material and Components”, “Passenger Comfort”, “Sustainable Cabin” and “University”.

For each category, the 28 experts will select three finalists to be announced in May 2023. Participating for the first time: Wahli Ong, VP Product Innovation at Singapore Airlines. With Mariya Stoyanova, Director Product Development at jetBlue, the Crystal Cabin Award Association welcomes another renowned US airline to its jury group.

The finalists will have the opportunity to present their concepts in person to the jury at the world’s leading trade fair for aircraft cabins, the Aircraft Interiors Expo (6-8 June 2023 in Hamburg). The winners of the Crystal Cabin Award 2023 will be announced on the evening of 6 June at a gala dinner at the Hamburg Chambers of Commerce.

This press release was created in partnership with Embargoed and Crystal Cabin Awards.

Register for AIX today to be at the Crystal Cabin Awards ceremony.

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Women in Aviation: Brenna Wynhof, Boeing

AIX Teamby AIX Team

In Women Behind Aviation, Women in Aviation.

Women in Aviation: Brenna Wynhof, Boeing

Aircraft Interior Expo’s Women in Aviation series shines a spotlight on industry thought-leaders and experts, with exclusive insights on both of the state of the market and navigating in the industry.

We sat down with Brenna Wynhof, Cabin, Features & Experiential Marketing at Boeing.

How long have you worked in the aviation industry?

“I began working with Boeing as an intern in 2010 but joined full-time in 2011.”

How did you get into the industry?

“I am fortunate that Boeing was a company that recruited at my university. I was interested in learning more about the aviation industry as it doesn’t have the same presence in Ohio as it does in other parts of the United States.”

What is it about working in the aviation industry that appeals to you?

“Aviation is the most incredible industry. Whether someone is taking a trip to visit a loved one, travelling for work, taking a once-in-a-lifetime trip, or establishing “home” in a new country – our industry helps make all those things possible.

It is such a privilege to enable connection and it is so special to get to be part of something that is so meaningful and so much bigger than yourself.”

As a woman, how do you find working in a male-dominated industry?

“Since I was young, I have always been labelled a “go-getter”. I have always loved a challenge. Entering into this industry, I knew that I might have to work harder to prove myself, but that didn’t bother me. I have had to work a bit harder than others, at times, but I have also been fortunate enough to have had female leaders in every organisation in which I’ve worked.

It is inspiring and encouraging to be led by strong women and I am grateful to work for a company that has enabled the advancement of women.”

Have you encountered any gender discrimination in your career?

“As a mother to two young children, I can say that there have been hard moments in my career. The working world is adapting and changing to the way we live our lives today but there are still infrastructures and biases that exist, making things a bit more challenging.

“Barriers between industry players need to be dropped so that we can work collaboratively.”

Brenna Wynhof

But I also see change. Existing policies are being updated and new policies are being put in place to better support women in their career development. I’ve seen so much improvement just in the short decade that I’ve been working.”

As a female senior leader, why do you think it’s important for companies to address diversity?

“There is so much beauty and strategic benefit in having a diverse workforce. We all have distinct perspectives and different lived experiences. By broadening representation in the workforce, a holistic and higher-quality spectrum of ideas can be brought forth.

But just as important as diversity is equity and inclusion. A diverse workforce is only as good as their opportunities to make contributions. These three components – diversity, equity, and inclusion – are interdependent and critical to developing the best and strongest workforce.”

What do you believe has been the key to your success?

“I am very persistent. I am not one to give up or get deterred by challenges. I also self-advocate. I am not afraid to communicate what I need to and from others. But most importantly, I never try to achieve anything alone.

As an employee at an engineering company with a non-technical background, it became apparent very quickly that I would not get very far without learning from and working with others.

I am a firm believer that I am most successful and can bring the most value to Boeing when I am partnering and working with my colleagues. I am one person with one frame of reference. Different people bring different skills and knowledge bases and I think it’s incredibly important to utilise teams to move people, and organisations, forward.”

What characteristics do you believe are needed to survive in the aviation industry?

“The aviation industry is no-nonsense. It is global. It can be volatile. Because of all of this, I think it’s imperative that those who work in the aviation industry are excellent communicators and demonstrate resilience. 

Communication skills are incredibly important, regardless of industry. However, in such a globally interdependent and critical industry like aviation, they are of paramount importance. Lives are entrusted to our industry every day – appropriate and meaningful information is key to keeping our industry on its feet.

I am an emotional person by nature, which means that I invest myself fully in every aspect of my work. This also means that I might, sometimes, become a bit too closely tied to the output.

Over the years, I have learned that constructive feedback is not an attack on my character; but that critiquing and iterating are important elements of successful business practices. These harder moments have also helped me to become a better business professional.”

In your opinion, what is the biggest obstacle to women succeeding in the workplace?

“While not all women choose to become mothers, many do. Working mothers face an inordinate number of additional challenges placed on them due to their dual role as a working professional and mother.

“Communication skills are incredibly important, regardless of industry.”

Brenna Wynhof

Pregnancy discrimination, burnout due to societal expectations regarding family roles, as well as lack of childcare support, are all very real hurdles that women have to attempt to clear every day they go to work. Until these obstacles are tackled, head-on, there will always be struggles for women who desire a career and a family.”

What key change do you envision happening to the industry in the next 10 years?

“With the rapid, evolutionary changes in technology that we are seeing on the ground, I foresee a completely different landscape in aviation in 10 years. Once the industry has harnessed how to enable connectivity for the benefit of airline operations, I envision a seamless passenger journey, from ground to air, and more streamlined and efficient operations.”

What would you say has been your career highlight to date?

“I have been given so many incredible opportunities throughout my time at Boeing, but I have to say that one of the biggest highlights was getting to represent the cabin part of our business on the cover of a magazine publication at Boeing called Innovation Quarterly (IQ).

“Since I was young, I have always been labelled a “go-getter”. I have always loved a challenge.”

Brenna Wynhof

The cabin is such an instrumental part of our aircraft and the brilliant minds that came before me have built an amazing design legacy. I feel fortunate to have had the opportunity to work alongside and learn from many of them.

It was, honestly, a little intimidating but also such an honour to be affiliated with those extraordinary individuals as well as be recognised as part of the next generation of cabin leaders at Boeing.”

What’s the best piece of advice you’ve ever been given?

“This piece of advice has been given to me by multiple mentors throughout different phases of my life and in slightly different terms, but they all expressed the same sentiment. “Speak up for what you want and need, both professionally and personally”.

There is less grey area when you communicate your goals and ambitions. Don’t assume that opportunities will always fall into your lap. Waiting for someone to bestow advancement opportunities is not an effective way to grow in your career. Be your own advocate.”

What advice would you give to female professionals interested in a career in aviation?

“Come join us! This industry is so incredible and I hope more women feel inspired to help in the transformative work that we do each and every day. Don’t self-select yourself out because you are a woman. Don’t think that you aren’t “enough” because you don’t have a specific degree or enough time under your belt. Just come and join! I promise – you won’t regret it.”

What do you believe is the biggest challenge facing the aviation industry?

“The aviation industry is a competitive one. That competition has helped build it to the thriving industry that it is today. However, we are entering into a time where our industry is facing new challenges (i.e., sustainability, accessibility, connectivity).

These areas of focus should not be solved individually or competitively. Barriers between industry players need to be dropped so that we can work collaboratively, across the industry and outside the industry, to develop solutions to these challenges.

“I am a firm believer that I am most successful and can bring the most value to Boeing when I am partnering and working with my colleagues.”

Brenna Wynhof

In my opinion, these sorts of initiatives – sustainability, connectivity, and accessibility – aren’t battles to be won. There should never be a question of “who is more sustainable? Who is more accessible? Who is more connected?” These are all focus areas that better society and should be tackled through collaboration.

If you could change one thing in the aviation industry, what would it be?

“I wish that our industry could make decisions a bit faster. It can be challenging to constantly face “on-the-ground” trends and expectations, knowing that you can’t come close to replicating them in-the-air anytime soon.

There is so much time, effort, and financial resources that go into making anything air-worthy, which means that we, as an industry, always feel painfully behind… especially when it comes to the cabin.”

Brenna is just one of the many women in aviation pioneering the latest innovations, technologies and products.

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Growth drivers for cabin seating present new opportunities

AIX Teamby AIX Team

In Trends.

Growth drivers for cabin seating present new opportunities

Periods of change in the aviation industry, such as the ongoing adoption of narrow-body jets post-pandemic, present refreshing challenges for aircraft seating designers and suppliers. 

And opportunities to respond to sustainability, wellness onboard and passenger personalisation concerns mean that this is a time of potential growth and innovation in the aerospace seating sector.

The AIX team sat down with Aurélien Timbre, Sales Development at CELSO, whose product offerings include cushion assemblies and foam products, to discuss the cabin seating industry’s period of post-crisis rebound.

The state of the market

The aircraft cabin interiors seating market is, like the rest of the industry, coming out of changes dictated by the global pandemic.

But as such, the industry is seeing a shift towards more flexible and modular seating designs that can be easily reconfigured to meet changing needs. This includes seats that can be folded up to create more space for passengers, as well as seats that can be converted into beds for passengers travelling on long flights. 

aurelien timbre in a suit

“Cabin fittings have good prospects for development and innovation.”

Aurélien Timbre, Sales Development – CELSO

And despite these challenges, the market is expected to recover in the coming years. The aircraft cabin interiors seating market is projected to grow from USD 6.2 billion in 2020 to USD 8.1 billion by 2025. This period should see a CAGR of 5.5% during the forecast period.

Within this sector:

  • The retrofit segment is expected to grow at the highest CAGR 
  • The economy class segment is expected to dominate the market with the need for cost-efficient solutions
  • The Asia Pacific region is expected to witness the highest growth during the forecast period

Aurélien comments that, “the market is experiencing a strong post-crisis rebound which should gradually return to its pre-crisis level with very encouraging forecasts for the following years.

Indeed, through the demands of our customers (seat manufacturers) we are seeing a desire from airlines to improve the comfort and passenger experience within their aircraft while focusing on weight reduction and lower fuel consumption.”

And with such a positive outlook for the next few years, there are certain potentially lucrative areas that suppliers can react to.

celso foam inserts
Credit: Celso
Celso foam close up
Credit: Celso

Opportunities for seating suppliers

The rise of low-cost and budget carriers will be an area of opportunity for seating and seat upholstery suppliers. As mentioned, maintenance and retrofitting of existing aircraft as well as the growing demand for seats installed with IFEC systems will also continue to be market drivers going forwards. 

oladi from PT21 black and white background

“They want the seats to be lighter without necessarily having to spend much money.” 

Oladi Olukolu, CEO – PT21 Solutions on industry trends

Other areas of opportunity include:

  • Innovation that caters to increasing focuses on passenger comfort, lightweighting and the use of sustainable aircraft seat materials
  • The incorporation of technology in airline seats
  • Flexible and modular seating designs

Across various passenger classes, this may look like: 

  • Premium economy class: seat padding and headrest
  • Business class seats: convertible luxury plane seats with built-in entertainment systems and power outlets
  • First class seating: lie-flat beds, built-in entertainment systems, power outlets and other premium features 
  • Ultra-long-haul: lie-flat beds with built-in entertainment systems, power outlets and other premium features such as a massage function

Aurélien notes that, “the growth of Premium Eco classes is also noticeable on medium/long haul aircraft, as is the move upmarket and the search for excellence and equipment in business and first classes.

For example, Celso has many foam solutions for these applications and works in collaboration with most seat manufacturers to bring its expertise in terms of comfort, technical answers and innovations to the table.”

And as airlines themselves face increased competition in the industry, seating suppliers that offer innovations that provide more comfort and luxury to passengers are set to be in poll position.

haeco seatbacks in aircraft cabin
Credit: HAECO

Changes in the aircraft cabin seating market

To this end, this increasing focus on passenger comfort has led to the development of more ergonomic seats with better support and more adjustable features in recent years. 

As Aurélien sees it, “there have been many developments in the seating market. First of all, in economy class, where lightening, ergonomics and customisation are the main areas of development and innovation.”

Lighter and more durable composites are fast becoming the norm in seating manufacture when considering the weight of seats and the need to improve fuel efficiency.

Hannes Schütte headshot

“Lightweighting is still the biggest leverage you have in aerospace to be more sustainable.”

Hannes Schütte, Sales Manager, 9T Labs

And there is also an increasing demand for seats with more personalisation options, such as adjustable headrests, footrests, and lumbar supports, as well as built-in entertainment systems and charging ports for electronic devices.

Aurélien states, “in Business/1st class, the customer experience is constantly being improved and is the number one goal, while being compliant in terms of weight savings, innovative materials and greener.

It is at this level that Celso provides technical answers to the customer’s needs. Celso is constantly looking for new solutions in terms of comfort, weight saving, design to cost, acoustic innovation, custom-made design and innovative green materials.”

jamco Quest Premium Class Seat white background, reclined
Credit: Jamco

Additionally, there’s a growing trend towards economy seats with more legroom, and seats that can be converted into a bed for long-haul flights. Other newsworthy developments in the seating sector include:

Space vs. Comfort Onboard

Retrofitting and overhaul in the U.S may see changes as US Federal Aviation Administration (FAA) suggests the prospect of a new rule that could require specific minimum sizes for seats on aircraft.

The FAA will, however, probably see robust pushback regarding seat size from budget carriers. The current average seat widths accommodate only 50 percent of the population of the US, according to a group called FlyersRights.org, which submitted lengthy comments to the FAA.

Celso pink and yellow seat foam cushioning
Credit: Celso
VIP aircraft Foam Divan by Celso
Credit: Celso

Celso

Timbe adds that “Celso is consulted by various seat manufacturers and aircraft manufacturers to propose the cabin interior design of the future. With our expertise and knowledge of raw materials we offer many products with comfort improvements, customisation of seats according to customers/airlines and technical requirements. 

We work towards lightening of cushions, all while guaranteeing optimal comfort and acoustic solutions allowing passengers to have “isolation” and to reduce noise in order to be in a cocoon and thus, once again optimise travel comfort.”

HAECO and Silk Way West

HAECO ITM Limited signed an exclusive agreement with Silk Way West Airlines to support the technical management of the airline’s Boeing 747-8F inventory. The new deal will be in effect until 2029. 

With the new deal, Silk Way West Airlines will have guaranteed service level and access to the Hong Kong component pool of HAECO ITM. AOG support: complete component repair, management, and engineering service; pool access services; and component logistics and transportation are all included in the scope work.

“The customer experience is constantly being improved and is the number one goal.”

Aurélien Timbre, Sales Development – CELSO

Air New Zealand’s ZIM

Air New Zealand’s ground-breaking new cabin concept, ZIM Aircraft seating, is providing premium eco seats. The airline hopes that the revamped Dreamliner seating of its Boeing 787-9 fleet will provide long-haul passengers with the finest possible experience, starting in 2024.

Clyde Buntrock in office

“Aviation industry stakeholders are adapting to meet the ever-changing demands and needs within the commercial aviation sector.”

Clyde Buntrock, CEO – AJW Aviation

RECARO and IndiGo

The brand-new A320neo and airbus A321neo aircraft operated by IndiGo will be outfitted with RECARO Aircraft Seating CL3710. The low cost carrier will introduce the most popular economy class seat to the Indian subcontinent first. 

75 Airbus aircraft will have BL3710 economy class seats installed starting in January 2023.

Hutchinson and Singapore Component Solutions

In order to provide operators in the Asia Pacific region with a competitive and high-quality component repair offering, Hutchinson finalised its long-term agreement with Singapore Component Solutions, a joint venture between Sabena Technologies and AFI KLM E&M dedicated to component support. 

The operators can take advantage of a wide range of capabilities, including cabin interior, composite, and structural repairs; engine and APU vibration isolation systems; and engine component repairs. 

thompson aerospace seating dimly lit with headphones in storage
Credit: Thompson Aero Seating

The cabin seating of the future

The aircraft cabin interiors seating market is highly competitive and features a number of key players. Some of the major companies that are expected to play a significant role in the market in the coming years.

Forecasted key aerospace seat manufacturers include:

  • Zodiac Aerospace: The French company joined leading supplier of aircraft cabin interiors, Safran, specialising in seats and other cabin equipment.
  • Recaro Aircraft Seating: The German company specialises in the design and manufacture of ergonomic and lightweight aircraft seats.
  • B/E Aerospace: The American company supplies a wide range of cabin interior products, including seats.

The aircraft cabin interiors seating market is projected to grow from USD 6.2 billion in 2020 to USD 8.1 billion by 2025, at a CAGR of 5.5% during the forecast period.

(Source: Markets and Markets)

  • Thompson Aero Seating: The UK-based company designs and manufactures aircraft seats for both commercial and business aviation.
  • HAECO: The Hong Kong-based company provides a wide range of aircraft cabin interiors and maintenance services.
  • Collins Aerospace: A subsidiary of United Technologies Corporation, Collins Aerospace is a leading supplier of aircraft cabin interiors, including seats, lighting, and other cabin equipment.
  • Safran Seats: The French company designs, manufactures and supports a wide range of aircraft seats for commercial, regional and business aircrafts.
  • JAMCO: The Japanese company designs and manufactures a wide range of aircraft cabin interiors, including seats.

These companies, known for their cutting-edge technology, innovative designs, and high-quality products, will continue to play a significant role in the aircraft cabin interiors seating market. Although, there are still some speed bumps the market may face in the coming years.

As Aurélien says, “cabin fittings have good prospects for development and innovation. The market is driven by both end customers (airlines) and the entire supply chain, which constantly looks for and develops efficient solutions to improve quality and comfort, while optimising prices.”

Potential challenges

As always, the industry, and aircraft seating manufacturers especially, will have to bear the following in mind:

  • Airlines are under pressure to keep costs low
  • Safety and regulatory requirements
  • Environmental concerns
  • Meeting passenger expectations
  • Weight and space constraints
  • Staying abreast of technological advancements
recaro seating banner planes, seats and people
Credit: Recaro

But as the industry continues to advance and innovate, seating will continue to be a core component in enhancing the passenger experience in the cabin.

Advancements in in-seat technologies like noise-cancellation, mood lighting, temperature control and even air purification can all have significant impact on passenger enjoyment and wellness onboard.

Steps towards personalisation with options such as adjustable headrests, footrests, and lumbar supports, can be deployed as part of ongoing efforts to to meet the diverse needs of passengers.

And the development of manufacturers experimenting with hybrid and electric airplane seats which will require less energy may offer part of the answer to the sustainability question.

Overall, the future of aircraft seating design will focus on increasing passenger comfort, reducing environmental impact, and incorporating new technologies to enhance the passenger experience. And there is no better place to experience the cabin concepts of the future than at Aircraft Interiors Expo.

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Exhibitor Interview: ThinKom

AIX Teamby AIX Team

In Interviews, Products.

Exhibitor Interview: ThinKom

ThinKom is a leading designer and manufacturer of innovative IFC antenna systems. Based on patented VICTS technology, its aero phased arrays are interoperable among LEO, MEO, GEO and HEO satellite constellations.

With >1,500 aircraft installations and >27 million flight hours to date, ThinKom’s antenna systems are thoroughly proven and are the lowest profile, commercially available phased arrays in the world. They uniquely enable near-term deployment of global, high-speed, inflight connectivity for all aviation sectors.

AIX sat down with Chairman and CTO, Bill Milroy to discuss how ThinKom are helping airlines to provided personalised experiences and generate ancillary revenue onboard with their full range of antenna solutions for commercial aviation.

About Bill Milroy

“My name is William (Bill) Milroy and I’m Chairman and Chief Technology Officer at ThinKom Solutions. My co-founder(s) and I started ThinKom Solutions in 2000 with the goal of developing a new breed of antenna access solutions for the broadband wireless communication market.  

Before that, I spent most of my professional career working on RF antenna design and development, producing a number of antenna array implementations for radar and communication applications in both the commercial and military marketplaces. 

“[AIX is] also a wonderful place to find partners that can help progress your research and development.”

Bill Milroy, Chairman and CTO – ThinKom

These efforts have included the creation of innovative EM modelling and RF design improvements, including the invention of the Variable Inclination Continuous Transverse Stub (VICTS) Array and its variants.”

Can you introduce your company and your products to us? 

“Today, ThinKom is a leading provider of innovative, ultra-low-profile broadband antenna solutions for commercial and business aviation applications, delivering fast, resilient, and reliable connectivity “from every orbit to every seat”. 

The ThinAir® product line (based on the Variable Inclination Continuous Transverse Stub technology that we created) delivers compact, affordable Ku- and Ka-band options suitable for installation on planes ranging from business jets to super-jumbos. 

ThinAir antennas consume less power while delivering high spectral efficiency, reducing recurring satellite costs. Packaged in a low-drag design to save fuel and reduce emissions, ThinAir’s proven, proprietary, patented solutions are trusted by leading inflight connectivity providers and airline customers around the globe.  

Products for commercial aviation include: 

For regional fleets and smaller aircraft: the ThinAir Ka1717 integrates years of fielded technology in an ARINC 792 package for a compact, resilient and highly efficient connectivity system.  


For high beam agility and all-orbit operation (Ku-Band): the ThinAir Ku3030 antenna delivers exceptional network flexibility and consistently high performance for global inflight broadband as a proven solution with more than 33 million operational hours across commercial aircraft.

For high beam agility and all-orbit operation (Ka-Band): the ThinAir Ka2517 antenna delivers long-term reliability with patented design and minimal active components, plus ultra-low profile, reducing drag and associated fuel costs.”

ThinAir® Ka1717 by ThinKom

What will you be showcasing at AIX 2023?  

“At AIX 2023 we will be showcasing our full range of antenna solutions for commercial aviation. We will also be talking about a new technology partnership that we believe will help dramatically improve performance, delivering on our mission to enable connectivity from every orbit to every seat.”

What innovations or trends are you anticipating in the aviation and interiors industry this year?  

“At AIX this year I believe IFC (as usual) will be a strong topic of discussion. Much of the debate will centre around the benefits that Low Earth Orbit connectivity has to bring to the inflight environment. Multi-orbit and multi-band solutions are likely to emerge as hot topics, as the industry looks for innovative ways to harness the benefits of both LEO and MEO satellite networks for faster speeds and reliable global coverage to airlines.”

Bill Milroy, Chairman and CTO – ThinKom Solutions, Inc.

What are looking forward to seeing/experiencing again at AIX and why?

“We love the show floor energy at AIX, but equally our team enjoys the opportunity to catch up with clients and colleagues over dinner at the end of the day.”

Ku3030® by ThinKom

Why are you coming back to AIX? Can you share any notable experiences or customers that you’ve gained during the show? 

“Last year at the show we announced plans to bring to market a new fully-integrated phased-array Ka-band satellite antenna solution to meet the increasing demand for high-speed in-flight connectivity on regional jet fleets, together with our partner Carlisle Interconnect Technologies. 

The ThinAir® Ka1717 uses the proven VICTS (Variable Inclination Continuous Transverse Stub) technology that is currently in use on thousands of narrow- and wide-body aircraft.  

The complete antenna subsystem, including the antennas, solid-state power block (SSPB) amplifier, adapter plate, fairing, and radome, is six inches high and weighs under 160 pounds (73 kgs).  

Before this development, it was impractical for regional jet operators to offer their passengers the same level of in-flight connectivity experience as larger passenger jets, mostly because of the size, weight and drag of existing aero antenna systems.”

Would you recommend AIX to other companies? Please share why. 

“I’d recommend AIX as the top show of the year for any group seriously looking to grow its footprint as a supplier to the commercial aviation world. It’s also a wonderful place to find partners that can help progress your research and development.”

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Exhibitor Interview: OneWeb

AIX Teamby AIX Team

In Interviews.

Exhibitor Interview: OneWeb

OneWeb‘s mission is to enable Internet access for everyone, everywhere. The company is building a communications network with a constellation of Low Earth Orbit satellites that will provide connectivity to people around the world. OneWeb is creating business solutions for Broadband, Government and Cellular Backhaul.

AIX sat down with Director of Mobility Marketing to discuss how OneWeb are helping to leverage connectivity to enable both a truly connected fleet strategy and new levels of passenger experience personalisation and sophistication.

OneWeb Satellite

Can you introduce yourself, your company, and your products to us?

“My name is Nick Maynard, Director of Mobility Marketing at OneWeb. OneWeb is a global communications network powered from space. Headquartered in London, we’re enabling connectivity for governments, businesses, transport and communities. 

We are in the final stages of deploying a constellation of Low Earth Orbit (LEO) satellites with a network of global gateway stations and a range of user terminals to connect the unconnected and provide an affordable, fast, high-speed and low-latency communications service to everyone, everywhere.

“I’m looking forward to the excitement and buzz of the show floor.”

Nick Maynard, OneWeb

In the aero sector, OneWeb is developing advanced electronically steered array (ESA) antenna hardware with leading firms Stellar Blu and Ball Aerospace. Distribution partners in commercial aviation include Panasonic Avionics and Intelsat. In business aviation, aircraft operators can work with Satcom Direct or Gogo to access the benefits of OneWeb connectivity.”  

What will you be showcasing at AIX 2023?

“At AIX 2023, OneWeb will be showcasing how our network’s global coverage and performance will drive the inflight experience to new levels of personalisation and sophistication. The service will facilitate the use of cloud applications and more seamless browsing and streaming, for a richer overall inflight connectivity experience limited only by the user’s imagination – not the available bandwidth. 

We’ll also be speaking to airlines about how OneWeb connectivity can enable truly connected fleet strategy, and all the operational efficiencies that this can deliver. Our unique ‘for the industry, by the industry’ approach to the marketplace will certainly set us apart from the competitors.  

This strategic direction, a key differentiator for OneWeb, will result in the creation of a true connectivity ecosystem. By leveraging multi-orbit technologies, the needs of all aviation stakeholders can finally be addressed. 

OneWeb’s OEM partnerships are paving the way for both line fit and retrofit programmes, while a roster of trusted and established distribution partners can offer aviation customers choice, in addition to more robust and global technical support networks. Finally, the ability to integrate with existing GEO constellations will provide operators with flexibility and peace of mind as the new LEO capabilities of the OneWeb network are deployed and proven.”

What innovations or trends are you anticipating in the aviation and interiors industry this year? 

“We will continue to see growing demand for bandwidth, and a desire for fast and consistent inflight internet for all aircraft types and global regions. In terms of innovation, we are likely to hear more about advances in electronically steered array (ESA) antenna technology as several suppliers make strong progress toward commercial readiness. 

“At AIX 2023, OneWeb will be showcasing how our network’s global coverage and performance will drive the inflight experience to new levels.”

Nick Maynard, OneWeb

This flexible new antenna technology will revolutionise the connectivity market, facilitating a consistent experience across multiplatform fleets for the first time – a network wide experience that is global, consistent and sustainable.”   

Nick Maynard, Director of Mobility Marketing – OneWeb

What are you looking forward to seeing again at AIX and why? 

“I’m looking forward to the excitement and buzz of the show floor, as well as the interesting discussions (and healthy debates) that we’ve come to expect from the Passenger Experience Conference.” 

Why are you coming back to AIX? Can you share any notable experiences or customers that you’ve gained during the show? 

“Last year, we used AIX as a launch platform. We announced the findings of our Connect Passenger Report, a substantial research effort designed to aid the airline industry’s understanding of what passengers want from their in-flight connectivity experience. OneWeb commissioned TAG Research Ltd to explore how airline passengers feel about travel and connectivity in a post-pandemic world. 

This was a successful campaign and OneWeb was proud to share the results of our survey for the first time at AIX.  At AIX in 2023, we will be celebrating the completion of our constellation of over 600 Low Earth Orbit satellites – the first truly global broadband LEO constellation.

We will be supporting our key distribution partners and further engaging with airlines and other partners as we welcome the dawn of a new era in inflight connectivity.”

Why is exhibiting/attending AIX important for you and your company?

“AIX is always filled with great meetings and new opportunities from beginning to end. It is the pre-eminent annual event for the aircraft interiors sector with an ever-growing IFEC zone.”

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Aircraft Interiors Expo (AIX) marks International Women’s Day with the next chapter of its Women in Aviation campaign

AIX Teamby AIX Team

In Press Releases.

Aircraft Interiors Expo (AIX) marks International Women’s Day with the next chapter of its Women in Aviation campaign

The world’s leading marketplace for cabin interiors celebrates influential women and their impact on the industry to mark International Women’s Day

8th MARCH: This International Women’s Day, Aircraft Interiors Expo (AIX), the world’s leading marketplace for airlines and the global supply chain to meet, has announced the next chapter in its Women in Aviation campaign, celebrating influential women and their impact on the industry.

Comprised of 10 female leaders from the globe’s biggest airlines and suppliers, the campaign explores their experiences, successes, and insights into the aviation industry through a female diversity lens.

Some of the industry’s leading female professionals have taken part, including Vivian Lo, GM Customer Experience and Design, Cathay Pacific; Jo Rowan, Associate Director, PriestmanGoode; Elina Kopola, Founder, Green Cabin Alliance; Shawn Duffy, Senior Vice President, Viasat, and more.

The campaign also revisits participants from the original 2019 campaign, highlighting the notable changes and progress made over the past five years.

The report, now available online, can be downloaded for free here:

Download the Women in Aviation Report

In the report, the selected participants share the journeys of their careers, imparting their invaluable advice and anecdotes to others working or seeking to work in aviation.

Vivian Lo from Cathay Pacific emphasises the importance of uniqueness and staying true to one’s self, commenting:

“As you work more and more, you realise that standing out has its cons, but also pros. Being the minority allows [you] to be more outspoken and respected for what [you] say.”

Echoing Lo’s advice is Kathryn Doyle, Associate Director at Collins Aerospace. She states:

“Confidence, authenticity, and an openness to learn and a genuine passion for the industry tend to help you shine through. I’ve never tried to be anything other than myself, and I strongly believe that being genuine is critical to developing positive relationships and establishing you as a leader.”

The report also delves into current industry trends, touching on diversity and being female in a male-dominated industry. Jo Rowan at PriestmanGoode believes gender does not determine success, but instead it is achieved by pushing boundaries and breaking the mold.

She said:

“Women may see things differently, they may approach challenges differently, but it isn’t about being male or female. It is about having the right skills for the project and matching skillsets to the task needed.”

Speaking about the Women in Aviation report, Polly Magraw, Event Director, Aircraft Interiors Expo, said:

“Once again, we are incredibly proud of the Women in Aviation campaign this year. Being able to pull together the diverse and fascinating insights from the leading women driving the industry – imparting their knowledge onto others – is a huge privilege. It’s promising to see that not only is the industry making positive progress, but that gender needn’t determine one’s success.

“AIX is the home of conversations that influence the industry of tomorrow, and by highlighting the achievements and challenges of these women, we can carve out a clear path to even greater diversity in the industry and encourage more influential, ambitious women to help drive it forward.”

Download the Women in Aviation Report

Why is inflight entertainment and connectivity (IFEC) so important?

AIX Teamby AIX Team

In Blog, Expo News, Trends.

Why is inflight entertainment and connectivity (IFEC) so important?

Inflight entertainment – or IFE – has been at the heart of the passenger experience since the beginning of air travel, but we have come a long way from the days of silent movies shown on a few flights back in the 1920s.

Today, whether delivered on seat-back screens or travellers’ own devices, IFE is an essential element of the passenger experience across all long-haul cabins and is increasingly part of airline offers on shorter flights too. Furthermore, inflight connectivity or IFC is part of the evolving airline business model for both travellers and airline operations.

“At first there were only in-seat solutions that were affordable for the bigger, wealthier airlines.” 

Job Heimerikx, CEO and founder – AirFi

first class food and screen

Passengers expect on-the-ground connected experiences up in the air

From a passenger perspective, customers expect to be able to do everything they can do at home or in the office while sitting on a plane. For them, IFEC, be it screening movies and TV shows, watching live sports or listening to podcasts and music, along with the ability to catch up on emails and use the internet (plus a comfy seat and access to refreshments) are at the heart of what’s expected on a flight.

“10 years ago, air-to-ground (ATG) was the primary, if not the sole, way of getting two-way internet access on planes.”

Bill Milroy, Chairman and CTO -ThinKom Solutions, Inc.

Since travellers may be onboard for several hours, they represent willing consumers, which opens the door to new opportunities to monetise the passenger experience for the airline, offering the potential to disrupt the air travel business model.

IFEC aircraft supporting more efficient inflight services

The global pandemic accelerated digitalisation and reliance on remote connectivity across many aspects of daily life which, unsurprisingly, is also being rolled out to the airline cabin. Onboard WiFi is supporting airline efforts to deliver more efficient onboard service operations, with an increasing number of carriers offering their passengers the ability to select meals, refreshments, gifts or duty-free using the seat-back screen, or the airline app on their own device.

“As expectations rise the impact of not meeting those expectations is going to become larger.”

Bill Milroy, Chairman and CTO -ThinKom Solutions, Inc.

However, inflight connectivity is just getting started. Airbus expects that by 2027 almost 30,000 aircraft will be equipped with connectivity, heralding even greater operational efficiencies as digital ecosystems aggregate cabin data from smart in-cabin technologies such as overhead bins, galleys and seats.

The accelerated evolution of inflight entertainment

Across the 1960s to the 1990s, IFE evolved from 16mm film projection to Super 8mm to video tape, from aisle screens to personal seat-back video screens, according to Michael Childers, Chief Consultant, Content and Media Strategy, Lufthansa Systems.

He notes that by the end of the ’90s the IFE experience had migrated from analog to digital, from linear delivery to on-demand. And by 2010, seat-centric IFE system architecture enabled the storage of content and playback on SD cards embedded in seat-back displays.

A female hand touches a seat back screen onboard a plane

…and then came connectivity

Childers’ blog posts on the history of IFE and IFEC also detail the increasing sophistication of IFEC systems over the past 20 years, as suppliers improved reliability and reduced weight, alongside the emergence of wireless content delivery to passengers’ mobiles, tablets and laptops.

It’s likely that even more paradigm shifts in IFEC can be expected across the next 20 years, further simulating an on-the-ground experience in the air.

“Connectivity therefore, is absolutely needed to further boost or to support cabin services really generate profit.”

Job Heimerikx, CEO and founder – AirFi

In November 2022, the European Commission updated its implementation decision on mobile communications onboard aircraft, paving the way for widespread deployment of 5G services on aircraft, which subsequent media reports suggested could signal the end of mobile phones being switched to “airplane mode” during flight.

van with vr headset

Upcoming trends shaping the future of IFEC

In the near-to medium-term, three key trends are set to impact the IFEC sector, according to David Whelan, Senior Research Analyst at Valour Consultancy. He highlights the emergence of new low earth orbit (LEO) satellite operators, market consolidation and how ancillary revenue generation and digital services are changing the proposition for IFC.

“In my opinion, we should very much aim for technology that really contributes, not only to passenger experience, but that really reduces weight.”

Job Heimerikx, CEO and founder – AirFi

It is his contention that while LEO operators such as OneWeb, SpaceX, Telesat and Amazon are often talked about as the same proposition, they are distinct from each other in many ways. SpaceX, for example, is moving forward with a very different business model – portal-less IFE – to other vendors.

“The question is whether the business model works, and they can hold on to passengers’ attention in the cabin.”

David Whelan, Senior Research Analyst, Valour Consultancy Valour Consultancy

 

The pandemic as well as the imminent arrival of more LEO networks has accelerated market consolidation. Whelan predicts that partnerships between GEO (geostationary satellite) and LEO operators will become more common as airlines shift to multi-orbit services. “Finding the right partner now could have big implications for the next five years,” he says.

With IFE hardware increasingly commoditised and the focus moving to software, Whelan notes that a number of IFE vendors, particularly wireless IFE (W-IFE), are shifting into the digital services space.

“New services and revenue-generating opportunities help to make the business model for IFC make much more sense for airlines. In the next couple of years, we will see more and more low-cost carriers taking a look at IFEC offerings.”

David Whelan, Senior Research Analyst, Valour Consultancy

 

Another disruptor, according to William Huot-Marchand, SVP Inflight Connectivity Business Line at Inmarsat, will be the convergence of technologies that will, ultimately, deliver a connected cabin. Inmarsat is playing its part to enable the connected cabin with its OneFi platform.

“We’re set to see more airlines embrace the benefits of a connected cabin, largely thanks to the huge impact it has on their passengers’ onboard experience.”
William Huot-Marchand, SVP Inflight Connectivity Business Line at Inmarsat

“When all systems (or technologies) are integrated, the experience can be orchestrated – from interacting with cabin crew, to IFE, to IFC, to mobile applications – it’s more intuitive and simpler for passengers to have the experience that suits their needs,” Huot-Marchand says, adding: “This is a big part of the wider trend towards more personalised passenger experience.”

Learn more about the AIX IFEC Zone

To discover more about the technologies and services that will deliver new connected experiences onboard in the coming years, visit the AIX IFEC Zone in Halls B2-B4 at the Hamburg Messe.

IFE, IFC & IFEC – key terminology at a glance

  • ATG – an air to ground communications path from the aircraft to ground stations, transmitting media or internet information.
  • AVOD – audio/video on demand aka an IFES that gives the passenger control over programme selection and display.
  • IFC – inflight connectivity, which provides the ability for passengers and/or crew to use a wireless system onboard the aircraft to connect to the internet, either via satellite or an ATG system.
  • IFE – inflight entertainment.
  • IFES – inflight entertainment system, in other words the onboard hardware/software supporting IFE content.
  • Live TV – content originating outside the aircraft and transmitted in real-time principally via satellite.
  • Wired systems – content delivered via cables running from a central storage device (e.g. a computer server) on the aircraft to boxes in walls or under passenger seats, which are in turn connected to individual screens.
  • Wireless systems – content delivered over a WiFi network. A central computer server on the aircraft send signals to wireless access points (WAP) positioned throughout the aircraft, with each WAP serving about 50 seats.

Source: US Department of Transport

This article was produced in paid partnership with Gillian Jenner.

More about AIX’s IFEC Zone

Exhibitor Interviews: AirFi

AIX Teamby AIX Team

In Blog, Interviews.

Exhibitor Interviews: AirFi

AirFi is a global leader in portable IFE and inflight retail technology for airlines. They offer a full suite of flexible and low capex solutions that enable streaming IFE, enhanced crew efficiency, third-party commercial integrations and a healthier bottom line overall.

AIX sat down with founder and CEO, Job Heimerikx to discuss how AirFi is aiming to enable “A Mall in the Sky” for airlines and their passengers.

About Job Heimerikx

Job is co-Founder and CEO at AirFi, working from company headquarters in The Hague, Netherlands. He holds an MBA from INSEAD Business School. 

Before starting AirFi, Job was a serial entrepreneur and innovating leader in various industries including return logistics and pharmacy automation.  

AirFi mPOS

In 2011, Job and the first members of the AirFi team brought a new mobile point-of-sale solution (mPOS) to the airline sector and have been raising the bar for inflight retail best practice ever since. The creation of AirFi’s first generation portable inflight entertainment (IFE) solution (known as the Moon Box) in 2014, changed the IFE landscape by making it an affordable option for smaller airlines and the low-cost carrier market. 

Job and the AirFi team have literally shaped the market for portable inflight streaming solutions and they continue to innovate and expand, creating new products and services in the space of IFE, inflight retail, crew functionality and Low-Earth-Orbit connectivity solutions for aviation.  

“I’d recommend that companies attend AIX. It’s guaranteed that you’ll leave with enough new opportunities to keep you busy in follow ups for weeks or even months afterward.”

Job Heimerikx, CEO & Founder, AirFi

About AirFi

“AirFi is a leading provider of digital cabin solutions for airlines that want to deliver wireless onboard entertainment and attractive inflight shopping experiences to passengers. Our solutions do this all while enabling wireless communications, enhancing crew efficiency and streamlining workflows and backend processes. 

AirFi solutions are designed to make a positive business case to customers from day one. Our systems require no aircraft downtime and no STC deploy, which means we can roll out custom programs in very little time, with little or no up-front investment from the airline.”

Job Heimerikx with LEO

AirFi provides three core solutions 

  1. A flexible, fully integrated and retail-centric alternative to costly embedded inflight entertainment
  2. Mobile point of sale (mPOS) and Connected Crew solutions  
  3. LEO: a revolutionary, low-cost, low bandwidth connectivity solution that provides immediate operational benefits (like crew messaging and ACARS over IP), passenger messaging, and live payment validation to reduce the risk of revenue loss due to failed payments

“The backbone of the AirFi solution is the AirFi Box. More than a server, more than a router, the light and compact AirFi Box is placed in the stowage bins of any aircraft to create a powerful Wi-Fi streaming network onboard that passengers connect to using their own devices.  

AirFi works from an API-driven, cloud-based architecture that makes partner integration and content updates easy. All of AirFi’s solutions are supported by AirFi’s proprietary data analytics platform and dashboard, granting insight into system performance and customer behaviour.” 

“If you’re not at AIX, everybody thinks you’re dead!“

Job Heimerikx, CEO & Founder, AirFi

What will you be showcasing at AIX 2023?

“Our core focus at AIX 2023 will be promoting our Mall in the Sky proposition and our LEO connectivity solution (developed with partners Iridium and Skytrac) which will, by June, be installed and flying with airline partners.

Mall in the Sky creates an enhanced inflight experience for passengers (which contributes heavily toward higher Customer Satisfaction and NPS ratings) and a boost in inflight sales revenues for the airline.”

“Third party partnerships are becoming more commonplace in the airline commercial ecosystem and the Mall in the Sky enables easier third-party integration thanks to our open platform. By working with their preferred partners (or by choosing some from our partner portfolio), airlines can offer a richer inflight shopping and entertainment experience. 

They can provide services that truly add value, such as local business offers, ground transportation through the likes of an Uber, live hotel bookings, or even goods for worldwide delivery. 

On a more sophisticated level, our Internet of things (IoT) stacks and platform capabilities enable airlines to capture the data created during a flight – via passengers’ choices, browsing habits and transactional behaviour, for example – to be used to further optimise the experience and even make merchandising decisions. 

From an environmental perspective, the digitalisation of retail and entertainment services moves airlines towards a paperless cabin, resulting in more intuitive and efficient crew operations as well as lighter aircraft that cause lower fuel burn.  

AirFi’s LEO antenna adds less than 0.5kg of weight

AirFi’s LEO connectivity solution provides lightweight inflight connectivity (IFC) with the simple, overnight addition of AirFi’s patented window-mounted antenna technology. LEO adds less than 0.5kg of weight to the airframe of a single-aisle aircraft, and it affords the option of an inexpensive but high value connectivity upgrade for those airlines not able or willing to commit to a full-scale inflight connectivity solution. 

“I’m looking forward to meeting new airlines, seeing existing customers and catching up with friends in the industry.”

Job Heimerikx, CEO & Founder, AirFi

What innovations or trends are you anticipating in the aviation and interiors industry this year?

Trends in connectivity: light and overnight 

“For years, the commercial aviation industry has been chasing the dream of an “on the ground” Wi-Fi experience at 30,000 feet. And, to the credit of the many great minds and determined teams (not to mention massive investment from stakeholders at every turn), we have largely achieved this. 

Soon, passengers will be able to stream high-resolution video, upload large files to the cloud and even compete with ground-based opponents on complex online games (without losing immediately due to latency!).  

A young boy imagines reading minds and receiving communications from outer space with a homemade science project on his head. He is dressed in casual clothing, glasses and bow tie. He is wearing headphones in front of a beige background with a smile happily waiting. Retro styling.
Credit: AirFi

But for 90% of airlines, the real business case for connectivity can be found in simple operational functions like payment-validation, ACARS over IP, and crew communication. Not only this, but there are many indicators that show passengers are still far more concerned with things like low ticket prices and legroom than they are with streaming Netflix or other bandwidth heavy IFC applications onboard. 

Many are very pleased (if not thrilled) if they can simply send a quick WhatsApp message to loved ones on the ground for no cost. 

Low-bandwidth IFC solutions that are inexpensive for the airline, easy to install, and which pay for themselves in operational benefits are not just a trend. This is a practical and necessary innovation that our industry is more than ready to embrace.” 

What are looking forward to seeing/experiencing again at AIX and why?

“I’m looking forward to meeting new airlines, seeing existing customers and catching up with friends in the industry. I’m even excited to see my competitors, because competition is what drives us all to innovate and do better.

This year, I’m especially looking forward to the Crystal Cabin Awards and the Onboard Hospitality Awards that will be taking place, as we hope to have a fast horse in both races!”

“Our solutions enable wireless communications, enhancing crew efficiency and streamlining workflows and backend processes.”

Job Heimerikx, CEO & Founder, AirFi

Why is exhibiting at AIX important for you and your company?

“If you’re not at AIX, everybody thinks you’re dead! Jokes aside, it’s the annual event with most airlines. Airlines send executives with power over internal decision making and they generally are there with the intent to do business, not just window shopping.”

Would you recommend AIX to other companies?

“I’d recommend that companies attend AIX. It’s guaranteed that you’ll leave with enough new opportunities to keep you busy in follow ups for weeks or even months afterward. As well, you come away from the event feeling motivated and inspired.”

Exhibit at AIX

Registration Is Now Open for AIX 2023

AIX Teamby AIX Team

In Expo News.

Registration Is Now Open for AIX 2023

Visitor registration is now open for this year’s Aircraft Interiors Expo (AIX) and co-located World Travel Catering & Onboard Services Expo (WTCE), which will take place from 6-8 June 2023, at Hamburg Messe, Germany. Register today and join the global cabin interiors and onboard services community.

Creating the cabins of the future, together

Aviation and rail professionals from across the globe will be able to view the latest products and services from the cabin interiors and onboard services supply chain. Across the three-day show, attendees can touch and test the latest products and services from across:

  • Seating
  • In-flight Entertainment and Connectivity
  • Aircraft Manufacturer
  • Big Data and Analytics
  • Cabin Management Systems
  • Fasteners
  • Lavatory & Waste Equipment
  • Galleys & Galley Equipment
  • Lighting / LEDs
  • BizJet Refurbishment and Interior Design

and much more.

600+ Suppliers, 1,000+ Products

Representatives from key airlines will be joined by leading suppliers including Acro Aircraft Seating, Thales, AJW Technique Interiors, Telesat, ViaSat, Thompson Aero Seating, STELIA Aerospace, Panasonic and KID-Systeme GmbH.

They will be joined by a number of first-time exhibitors including 9T Labs, Lamberts London, SkyFive, Pariani Srl, Hughes and many more.

AIX Connect

With the return of AIX Connect, attendees can pre-schedule meetings with new or existing business connections, receive personalised matchmaking recommendations, discover new contacts, and arrive at the show with an organised schedule.

IFEC Zone

AIX’s IFEC Zone will return to halls B2-B4 to bring all the hardware, software, digital tools, connectivity solutions and content services together that will help airlines to deliver highly desirable consumer opportunities to their passengers.

Passenger Experience Conference

The Passenger Experience Conference (PEC), taking place the day before AIX will return, hosted at CCH – Congress Center Hamburg to offer a programme of conference sessions covering sustainability, passenger experience, revitalised transport modalities and repurposing onboard materials and their effects on the industry.

woman speaking at cabin space live with projector

CabinSpace Live

CabinSpace Live Seminar provides a dedicated theatre at Aircraft Interiors Expo to discuss the cabin of tomorrow and beyond. Gain insights from industry thought leaders and fellow peers as they share experiences and case studies to help you source solutions and elevate your business strategies.

Informational sessions will cover IFEC, cabin interiors, business jets, sustainability, accessibility, and more across the three days of the event and are free to attend.

VIP Programme

If you are an employee of an airline, leasing company or BizJet operator, now you can unlock the benefits of being an AIX VIP, including:

  • VIP AIX Connect Access for upgraded access to so you can network and arrange meetings with exhibitors and other VIP industry peers before the event.
  • VIP Lounge Access with a place to relax, work or network away from the show floor. Lunch, snacks and refreshments are available throughout the event.
  • Dedicated VIP Entrance to skip the queue and access the Airline Club Lounge from 8 am on show opening days.
  • VIP Digital Gift Bag with exclusive deals, giveaways and promo items.
  • Discounted Rate for PEC to gain valuable insights into the industry and help shape the future of passenger experience.

Register today for AIX

To register for your pass to attend AIX, click the button below.

Register for AIX

IFEC Zone returns to Aircraft Interiors Expo (AIX) against backdrop of remarkable industry growth

AIX Teamby AIX Team

In Press Releases.

IFEC Zone returns to Aircraft Interiors Expo (AIX) against backdrop of remarkable industry growth

In the past, any conversation around in-flight entertainment and connectivity (IFEC) was limited to the films on flights or how business passengers could check their emails.

Fast forward to 2023, and IFEC capabilities are continually expanding. In fact, the global in-flight entertainment and connectivity market is anticipated to reach USD 11.79 billion by 2030, registering a CAGR of 8.4% from 2023 to 2030[1].

IFEC has emerged as a necessity for airlines, making the IFEC Zone an unmissable feature at this year’s Aircraft Interiors Expo (AIX). It will highlight how the proliferation of Wi-Fi, alongside the increasing reliance on smartphones and an ever-increasing desire to be connected, has meant that the IFEC offering onboard has become a central component of the passenger experience.

With more than 50 exhibiting companies, there will be no better place for attendees to maximise the exciting growth and revenue opportunity that IFEC presents. Spanning halls B2-B4, the IFEC Zone provides a concentrated area of innovation, where attendees can gain a comprehensive overview of the market, with the ability to touch and test market-leading solutions.

With products spanning wireless connectivity hardware and software, bring-your-own-device (BYOD), seatback systems, 5G, streaming platforms, content service and more, attendees can join key pacesetters of this exciting sector, including Astronics Corporation, ViaSat, Thales, Panasonic Avionics Corporation, and Inmarsat Global Ltd.

Consumers desire connectivity, and airlines are obliging

A recent survey by Inmarsat found that 82% of passengers globally said they would rebook with an airline that offered high-quality Wi-Fi, with 92% of business travellers and 90% of parents with children under 18 in agreeance.

To meet this demand, airlines are offering a more frictionless connectivity experience, in part thanks to the increasing sophistication of connectivity solutions on board. At AIX 2023, Inmarsat, a world leader in satellite connectivity, will demonstrate how satellite-based connectivity is an essential catalyst for the aviation industry’s sustainable recovery through its global high-speed networks, including European Aviation Network (EAN), SB-S and GX Aviation, the high-speed Wi-Fi solution recently chosen by Emirates for its new A350 fleet[2].

Also exhibiting in the IFEC Zone will be Panasonic Avionics Corporation who will demonstrate why its Wi-Fi connectivity has been installed on over 3,400 aircraft and whose systems power approximately 70% of the global IFE-equipped fleet. As long connectivity aviation pioneers, the company recently entered into a distribution agreement with OneWeb to offer and support its Low Earth Orbit (LEO) network for commercial aviation, adding to its geostationary orbit capabilities, enabling unprecedented levels of connectivity across the globe.

Meanwhile, demonstrating that connectivity doesn’t have to involve Wi-Fi is aeroLiFi, who will exhibit its high bandwidth wireless communication solutions based on LiFi technology, which uses only light to transmit data, and offers high data rates, maximum security, and robustness – an intriguing option for airlines requiring IFE content distribution.

BYOD – the new era of in-flight content consumption

Customers’ digital dependency and reliance on smartphones has meant that airlines are embracing bring-your-own-devices (BYOD) systems, enabling passengers to enjoy the variety of in-flight entertainment options the same way they might consume them on the ground. This trend has resulted in the world’s largest airline, American Airlines, removing in-flight entertainment screens on most of its narrowbody fleet, reasoning that over 90 percent of its passengers now carry mobile phones, tablets, and laptops with them on-board[3].

Helping attendees understand the next generation of integrated IFE solutions, Thales will showcase its Pulse – Smart Power Management. It integrates the use of Portable Electronic Devices (PEDs) into IFE systems as a remote control, a second screen and a means to personalise the IFE experience.

Meanwhile, Display Interactive, the mastermind behind UGO wireless, will highlight how the  comprehensive IFEC solution offers a full range of eCommerce features and allows multiple virtual shops to be deployed on board as well as traditional entertainment features – such as movies, videos, audio, games, and magazines.

Seatback is here to stay

Despite the proliferation in BYOD, there remains a clear demand for seatback services in IFE, with many airlines stating that customers prefer to have the choice of how they consume content in the sky[4]. AERQ, a joint venture between LG Electronics and Lufthansa Technik, founded in 2019, understands the importance of the seatback viewing experience to enhance the inflight experience. Its AERENA in seat system not only offers a captivating 4K viewing experience, but its extensive local storage allows for easy installation and maintenance, maximising simplicity for the passenger and airline.

Another company making a splash in the seatback arena is Apios, who will showcase its newest product ‘Reflect’ – a low cost, low weight passenger content system. Reflect is a 13-inch seatback screen, that affords viewers a superb content consumption experience, as well as offering passengers the chance to sync their smartphones to the screen to watch their own downloaded content.

Streaming options continue to multiply

As far back as 2017, IAG Group announced it would equip several hundred craft with Inmarsat’s European Aviation Network (EAN), including some short haul aircraft within the group, delivering streaming options for passengers on short-haul flights[5]. Streaming-based IFE has become another touch point for airlines, and many providers have recognised that.

FVS Entertainment will showcase its comprehensive range of international content, thanks to strong relationships with key partners and independent distributors. The company curates a striking selection of content based on latest trends and recent releases as well as developing bespoke strategies for airlines providing tailor-made content solutions, adapted to an airline’s specific budget.

Meanwhile, IdeaNova’s Inplay Suite is providing the ultimate streaming experience for passengers. Designed to fit seamlessly into existing IFE systems, its Inplay Players, state of the art solutions address demands for modern content delivery. For example, Inplay Live provides airlines with live TV content services with minimal investment to infrastructure, while Inplay VR provides a window to the future.

Ancillary revenue continues to be a key differentiator for airlines

There will be no shortage of ancillary revenue optimisation specialists in the IFEC Zone helping attendees understand how to generate revenue from goods and services onboard. Enhancing the retail experience in the cabin, AirFi, the global leader in portable IFE and inflight retailing technology, will showcase AirFi LEO. The lightweight offering consists of two small antennas mounted in the plane’s windows which facilitates transaction processing on board. It reduces fraud and increases cart size, both cutting costs and increasing revenue simultaneously.

airfi leo - Young Boy Dressed as Nerd with Alien Headphones
Credit: AirFi

Elsewhere, Bluebox Aviation Systems will introduce Bluebox Wow. Just the size of a lunchbox and easily deployed in overheard lockers, it provides digital services and content streamed to passenger devices in any cabin. These include revenue generating services such as onboard retail – including touch-free payments – advertising, and more traditional in-flight entertainment, including a wide range of film, TV, audio, games, and other digital content.

Polly Magraw, Event Director, Aircraft Interiors Expo, commented:

“Passenger appetite for enhanced digital capabilities and the ability to be connected at all times continues to grow. The result is an astoundingly high level of innovation. We’re excited to host so many of the industry’s leading IFE players, helping airline buyers stay clued up on the latest trends and consumer habits when it comes to onboard connectivity.

Covering the whole spectrum of IFEC products and services, there is no better place to do this than in the IFEC Zone at Aircraft Interiors Expo 2023.”

Visitor registration will open in March 2023. To register your interest to attend, visit the Aircraft Interiors Expo (AIX) register below.

[1] Grand View Research

[2] https://www.inmarsat.com/en/news/latest-news/aviation/2023/emirates-a350-ifc-gx-aviation.html

[3] https://www.axinom.com/article/inflight-entertainment-byod

[4] https://www.aviationtoday.com/2021/06/29/united-airlines-commits-seatback-ife-screens-record-airbus-boeing-jet-order/

[5] https://www.aviationbusinessnews.com/low-cost/aircraft-streaming-systems/

Women in Aviation: Anita Gradwohl, F/LIST

AIX Teamby AIX Team

In Interviews, Women in Aviation.

Women in Aviation: Anita Gradwohl, F/LIST

Aircraft Interior Expo’s Women in Aviation series shines a spotlight on industry thought-leaders and experts, with exclusive insights on both of the state of the market and navigating in the industry.

We sat down with Anita Gradwohl, Group Director for Customer Relations & Sales within the New Business Unit for Aviation at F/LIST.

About Anita Gradwohl

Anita Gradwohl is the current Group Director for Customer Relations & Sales within the New Business Unit for Aviation at F/LIST.

The Austrian-headquartered company is a worldwide provider of exclusive interiors for business jets, yachts and residences and engages around 900 employees at eight locations across Europe, the Middle East, and the Americas. Passion, reliability, and a visionary spirit determine every step of this Austrian family-run business.

Anita’s Professional Journey:

How long have you worked in the aviation industry?

“My aviation career started 18 years ago in 2005, as a dispatcher for Diamond Aircraft, an Austrian general aviation aircraft manufacturer. In 2006, I was promoted to Area Sales Manager for EMEA, Asia Pacific, overseeing fleet customers and Diamond dealers in the Asia Pacific Region. In 2011 F/LIST employed me to develop their aviation sector.

Over the last 12 years, I have supported their growing success in the aviation industry and was consequently promoted to the position of Group Director of Customer Relations & Sales within the New Business Unit focusing on Aviation.”

“Global accessibility is, in my opinion, the greatest development in aviation.”

Anita Gradwohl

How did you get into the industry?

“It’s actually a very simple story! In 2005, a very close cousin of mine called me to say that there was a position open at Diamond Aircraft that he thought I might find interesting. At the time, I had not really considered aviation as a career possibility, but I thought to myself, ‘Why not? Sounds interesting.’ Almost 18 years later, I’m still in the industry!”

What is it about working in the aviation industry that appeals to you?

“I had always dreamed of a job that allowed me to see the world, to travel, and to meet new and exciting people. And fortunately for me, the aviation industry has given me the opportunity to live that dream and to love what I do! I would say that’s the most appealing part.”

f list logo

Women in Aviation:

As a woman, how do you find working in such a male-dominated industry?

“In my personal experience, when you work with a good team, there is little to no attention paid to gender. I have been fortunate to be surrounded by fantastic team members and have not faced problems working in a male-dominated industry.

That being said, I will always advocate for diversity – I always cheer internally when I meet a woman working in aviation, and always love to connect with like-minded colleagues.”

As a female senior leader, why do you think it’s important for companies to address the gender gap?

“It’s paramount for companies to address the gender gap because diversity is the key to success. Studies have shown that mixed management teams operate more efficiently than the ones that are composed of a gender majority. I firmly believe in the importance of diversity of thought – making the most of  all team members have to offer.”

“All of us in the sector need to join forces in order to create a more sustainable future for aviation.”

Anita Gradwohl

What do you believe has been the key to your success?

“My strong character has been key. I define myself as a very committed, disciplined, persistent, and tenacious person, and believe that  pursuing what you believe is right, regardless of the difficulties you might encounter, will lead to achievement. Until now, my character has proven invaluable in paving the road to success in my aviation career.”

What characteristics do you believe women need to survive in the aviation industry? 

“In line with my previous answer, as a woman it’s very important to have a strong character to thrive in such an industry. Fight for what you believe is right – in a professional and assertive manner – but have a  good sense of humour to help smooth the way.”

In your opinion, what is the biggest obstacle to women succeeding in the workplace?

“I can only speak about the situation in Austria, but prejudice is often the greatest obstacle preventing women from succeeding in the workplace. Unfortunately, traditional gender roles are still dominant, and some employers can view aspiring female candidates and employees as being a ‘pregnancy and family risk‘. This creates a discrepancy in the gender mix in the workplace.

A step in the right direction would be making working hours and locations more flexible to help mothers to stay in the workforce. When companies refuse to accommodate, they often tend to go part-time, which can limit future  management and leadership opportunities.”

Anita Gradwohl, Group Director for Customer Relations & Sales – New Business Unit for Aviation, F/LIST.

What would you say has been your career highlight to date?

“Wow, that’s a tough question! Honestly, it is hard to think of one in particular. My aviation career has been a highlight in itself. I am truly grateful for all the incredible experiences and opportunities I have had, the places I have visited on this incredible planet, and the phenomenal people I have met along the way!”

What’s the best piece of advice you’ve ever been given?

“Be yourself. Work hard and play hard. Always be kind and respectful.“

What advice would you give to female professionals interested in a career in aviation?

“Just do it! And once you start, don’t stop; commit to it. It’s important to work with a strong sense of discipline, perseverance, and assertiveness. Believe in yourself and what you’re capable of doing.

If you want to succeed in aviation, you cannot be afraid to tenaciously pursue what you believe is right. Most importantly, love what you do and don’t forget to have fun too, that makes it much more enjoyable for everybody.”

The Future of the Industry:

What do you believe is the biggest challenge facing the aviation industry?

“There are obviously several major challenges currently impacting the aviation industry, such as the shortage of professional personnel, global supply chain issues, cyberattacks, and of course, the topic of sustainability. When discussing sustainability, the industry is often in the spotlight, so all of us in the sector need to join forces in order to create a more sustainable future for aviation. ” 

What do you believe has been the biggest development in air travel over the past 25 years?

“Global accessibility is, in my opinion, the greatest development in aviation. Flying is no longer a privilege reserved for the elite but is accessible to many. Simultaneously, this contemporary age of aviation has ushered in a new era of travel connecting communities from across the globe. Looking to the future, we must find ways to do this more sustainably.” 

If you could change one thing in the aviation industry, what would it be?

“I want to be able to travel faster from one place to another, not to have to spend hours upon hours sat in an aircraft on a long-haul flight. If there are no alternatives, I want to be able to do so in the utmost comfort, surrounded by the latest innovations. Unfortunately, due to stringent regulations and the high costs involved in certification, our industry tends to fall behind other sectors in these aspects.

These are the types of challenges F/LIST is currently addressing as we strive to deliver aircraft cabins equipped with the latest innovations. F/LIST has chosen to redefine and evolve never before seen options; we are not changing the game; we are creating a whole new one. We are passionate, determined, and driven by the desire to always lead the industry and evolve its future.”

“Be yourself. Work hard and play hard. Always be kind and respectful.“

Anita Gradwohl

Who has been your biggest advocate/mentor in the workplace, and why?

“My bosses have always been my greatest advocates and mentors. If they had not recognized my drive, my dedication, and my willingness to continuously improve myself, and given me the resources to do so, I would not be where I am today.

They are, in large part, responsible for my career evolution. I thank them and hope I can replicate this support to others in the future.”

Anita is just one of the many women in aviation pioneering the latest innovations, technologies and products.

Register for AIX