On Demand

Watch back any of our On Demand videos to hear the latest insights from around the industry.

27/05/202121/05/2021

The Future of Customer Experience Onboard with Vivian Lo, Cathay Pacific

Blog, On Demand, Trends

We recently had the chance to interview Vivian Lo, GM Customer Experience & Design at Cathay Pacific Airways about the role of technology in the cabin and passenger expectations onboard. Vivian ... Read more

14/05/202101/06/2021

How Airlines and Travel will Recover with Pierre Charbonneau, IATA

Blog, Interviews, On Demand

We recently sat down with Pierre Charbonneau, Director, Passenger & Facilitation at the International Air Transport Association (IATA) to discuss the industry’s recovery and the trends emerging as airlines look ... Read more

13/04/202115/04/2021

Future digital experiences onboard with Michael Raasch

On Demand

Recently we had the chance to interview Michael Raasch, CEO of Omnevo, a new company looking to revolutionize the onboard digital purchasing experience. With over 20 years of experience at ... Read more

01/04/202106/05/2021

Delivering on the Inflight Ancillary Revenue Promise | Webinar

On Demand

Discover how a robust wireless IFE, retail and digital services platform combines e-commerce, digital advertising assets, and technical expertise to enhance the bottom line for airlines. A panel from organisations including ... Read more

12/03/202122/03/2021

The evolution of aviation after COVID-19 | WTM Virtual

On Demand

The coronavirus pandemic is having an unprecedented impact on travel and aviation activity but a demand recovery remains likely once countries are able to ease international travel restrictions. Prior peak ... Read more

07/10/202003/06/2021

The Outlook for Aircraft Interiors – looking to 2021

On Demand, PEC Virtual Series

The focus of this PEC Virtual Series webinar is all about looking toward 2021 and how airlines and their interior supply chain partners can tackle the continuing challenges. Hear the ... Read more

30/09/202020/05/2021

Sustainable onboard solutions – how they can support the recovery

On Demand, PEC Virtual Series

The future of onboard solutions is still to be decided, but it should definitely be sustainable. And, with new solutions needed, now is the right time for innovation and exciting ... Read more

23/09/202020/05/2021

AIX Look Back: How 3D Viz use VR for Cabin Design

Look Back, On Demand

A virtual experience VR isn’t just making its way onboard, it can also be used to show cabin designs to prospective buyers. In 2019, we were joined by 3D Viz, ... Read more

23/09/202020/05/2021

Direction of Travel: Flying more sustainably

On Demand, PEC Virtual Series

This PEC Virtual Series webinar is all about sustainability. It has already been a major focus in the industry for the last few years, but now the Coronavirus gives airlines, ... Read more

22/09/202020/05/2021

Driving New Revenue Streams From A Customer-centric Journey

On Demand, PEC Virtual Series

Watch this PEC Virtual Series webinar focused on how airlines and their travel partners can revolutionise the retail experience onboard and find new revenue. This webinar was sponsored by Diehl ... Read more

11/09/202003/06/2021

AIX Look Back: Scott Savian and the connected cabin

Look Back, On Demand

The connected cabin In 2019, Scott Savian joined us, then of Safran Cabin, at Passenger Experience Conference. He was focused on how to really disrupt the cabin and finding new ... Read more

09/09/202020/05/2021

The economy of the next fifty years will be run by the customer experience

PEC Virtual Series

The travel landscape has changed dramatically in the past five months, with more changes on the way. One major change is the passenger’s fear and need for some kind of ... Read more

03/09/202029/06/2021

Flying for All – What next for the accessible cabin?

On Demand, PEC Virtual Series

Initiatives to ensure that flying becomes more accessible for all passengers, including those travellers with mobility issues, as well as people with other disabilities such as visual and hearing impairments, ... Read more

02/09/202020/05/2021

AIX Look Back: The future of sleep onboard with Aerohealth.Ai

Look Back, On Demand

Wellbeing should be a focus for all airlines In 2019, we were joined by Dr Jacques Durand, Chief Innovation Officer, Aerohealth.AI, at the Passenger Experience Conference. Durand is focused on ... Read more

25/08/202003/06/2021

AIX Look Back: Improving Passenger Experience with IATA

Look Back, On Demand

IATA plans to improve the passenger experience In 2019, we were joined by Pierre Charbonneau, Director Passenger Experience, IATA, at the Passenger Experience Conference. Charbonneau was looking at how data ... Read more

18/08/202003/06/2021

AIX Look Back: A Focus on Accessibility at Bombardier

Look Back, On Demand

In 2021, AIX will be returning for its 21st Edition. Until then we wanted to take a look back, so we can see all the great innovations that have been ... Read more

18/08/202003/06/2021

AIX Look Back: Airbus at AIX 2019

Look Back, On Demand

In 2021, AIX will be returning for its 21st Edition. Until then we wanted to take a look back, so we can see all the great innovations that have been ... Read more

11/08/202003/06/2021

AIX Look Back: Boeing and the Passenger Experience

Look Back, On Demand

In 2021, AIX will be returning for its 21st Edition. Until then we wanted to take a look back, so we can see all the great innovations that have been ... Read more

06/08/202003/06/2021

AIX Look Back: What to expect at AIX

Look Back, On Demand

In 2021, AIX will be returning for its 21st Edition. Until then we wanted to take a look back, so we can see all the great innovations that have been ... Read more

24/07/202003/06/2021

AIX Look Back: 20 Years of Innovation

Look Back, On Demand

In 2021, AIX will be returning for its 21st Edition. Until then we want you to join us as we take a Look Back and can see all the great ... Read more