On Demand

Watch back any of our On Demand videos to hear the latest insights from around the industry.

16/11/202117/11/2021

Getting Ready for the Next Round of Disruptive Innovation

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand After more than a year of planning for accelerated adoption of new innovations and processes, there is more disruption to come. Airlines, engineering and passenger ... Read more

16/11/202117/11/2021

The Sense & Non-sense of Sustainable Food Packaging Onboard

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand In recent times food packaging has come under immense scrutiny … Sustainability is the biggest feature…however where lies the answer? The objective of this panel ... Read more

16/11/202117/11/2021

Passenger-engagement-as-a-service – the new revenue driver?

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand The entry point to convert passengers into customers has traditionally been in the lead-up to flying and when they are in the aircraft. Offering retailing ... Read more

16/11/202117/11/2021

Strategies for a digital revolution in the cabin

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand Consumers increasingly expect to micromanage their lives and their travel – at a granular level through their personal devices. Yet the inflight space has some ... Read more

16/11/202117/11/2021

Reducing the Cabin’s Environmental Footprint

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand Climate change is demanding disruptive thinking from the entire aviation industry and the cabin community has a vital role to play in effecting the necessary ... Read more

16/11/202117/11/2021

Innovative Materials and Methodologies Underpinning Recovery

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand The coronavirus pandemic has fast-tracked new thinking on materials and manufacturing techniques as well as the adoption of technologies and methodologies that underpin innovation and ... Read more

16/11/202117/11/2021

How Airlines can Offer Their Passengers More Value with Digitization and Outstanding Customer Experience

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand This session will consist of a keynote by Ian Golding on Customer Experience followed by a panel discussion with players from the aviation industry on ... Read more

16/11/202117/11/2021

D is for dignity: democratising air travel for passengers with disabilities

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand Air travel confront passengers with a visible disability with a whole range of challenges. There is a much larger cohort with invisible impairments who also ... Read more

16/11/202117/11/2021

Collaborative Cabin Solutions: Why Next-Generation Content Supply is Essential for the Cabin of the Future

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand Collaboration is key when it comes to innovative solutions for the aircraft cabin. A next-generation content supply chain is essential to ensure seamless integration across ... Read more

16/11/202117/11/2021

New cabins, new routes – the show goes on

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand Despite the challenges of the past 18 months, aviation, rail and passenger experience leaders are continuing to innovate new cabin environments and preparing to launch ... Read more

16/11/202117/11/2021

The World’s Lowest Carbon Aviation Leather

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand Hear from Muirhead’s leading sustainable innovations in the leather industry, providing the world’s lowest carbon leather, the strategies they have in place to be zero ... Read more

16/11/202117/11/2021

Putting People at the Heart of Each Journey in the Digital Age

AIX Virtual 2021, On Demand

Watch this PEC Session On-demand Digital interfacing has rapidly become the default way of doing business as we all seek to avoid touching communal surfaces and screens and keep our ... Read more

16/11/202117/11/2021

Women Behind Aviation

AIX Virtual 2021, On Demand

Watch this AIX Session On-demand This session will bring together a cross-section of women in senior roles in the aviation sector to discuss their career path; current and future initiatives ... Read more

16/11/202117/11/2021

Commercial Aviation & Interiors Market Outlook

AIX Virtual 2021, On Demand

Watch this AIX Session On-demand Commercial aviation is on the road to recovery with passenger jet daily flights having recovered to approximately two thirds of 2019’s level, driven primarily by ... Read more

16/11/202117/11/2021

Design Exchange Between the Business Aviation and Commercial Airline Interior Sectors

AIX Virtual 2021, On Demand

Watch this AIX Session On-demand This session, curated by Business Jet Interiors International magazine, will explore what the business aviation and commercial airline markets can learn from each other to benefit cabin ... Read more

16/11/202106/12/2021

Encouraging the Start-up Scene in Aviation: How They Can Help Achieve Sustainability Goals

AIX Virtual 2021, On Demand

Watch this AIX Session On-demand The aviation start-up ecosystem faces challenges from strict regulations, long cycles and high cost for R&D. Aviation needs to become faster and more open to ... Read more

16/11/202117/11/2021

The Crystal Cabin Awards

AIX Virtual 2021, On Demand

Watch this AIX Session On-demand The Crystal Cabin Award is THE international prize for innovation in the aircraft cabin. A high-calibre jury made up of renowned academics, engineers, specialist journalists ... Read more

16/11/202117/11/2021

Airlines: The Leadership Discussion

AIX Virtual 2021, On Demand

Watch this AIX Session On-demand Airlines were already making many changes to the passenger experience pre-pandemic, but the shock it has provided to the industry has acted as a huge ... Read more

27/05/202123/09/2021

The Future of Customer Experience Onboard with Vivian Lo, Cathay Pacific

Blog, On Demand, Trends

We recently had the chance to interview Vivian Lo, GM Customer Experience & Design at Cathay Pacific Airways about the role of technology in the cabin and passenger expectations onboard. Vivian ... Read more

14/05/202101/06/2021

How Airlines and Travel will Recover with Pierre Charbonneau, IATA

Blog, Interviews, On Demand

We recently sat down with Pierre Charbonneau, Director, Passenger & Facilitation at the International Air Transport Association (IATA) to discuss the industry’s recovery and the trends emerging as airlines look ... Read more