Sustainability, Hygiene and Diversity take the spotlight at CabinSpace LIVE

In Blog, Interviews, Women in Aviation.

Women in Aviation – spotlight on Catherine Barter

The Aircraft Interiors Expo (AIX) team sat down with Catherine Barter, Assistant Manager – Customer Experience Design – Business Class Cabin, as part of our Women in the Aviation series.

This series of interviews aims to shine a spotlight on notable women in the industry and the diverse career opportunities in the sector.

How long have you worked in the aviation industry?

“I have worked in the aviation industry for a total of seven years. I started my career at Buzz Products in 2015, and before obtaining my role with Cathay, I worked with two airline amenity suppliers.”

How did you get into the industry?

“I am an Industrial designer and studied in Melbourne, Australia where Buzz Products is based. At that time, I wanted to be a colour and trim designer in the automotive industry. During my third year at university, my cohort had a tour of Buzz Products, having just finished a project on the Qantas RFI Bag tag.

“I think we will continue to see the frequent flyer programs grow.”

Catherine Barter

I remember being extremely interested in the new product. They explained the process of how it would be made and the design, which was inspired by Marc Newson. I particularly remember my excitement, and how this product was going to be a game-changer for their customers, by improving the experience at domestic terminals around Australia.”

What is it about working in the aviation industry that appeals to you?

“Growing up, my father was an engineer, working in the defence sector and researching fatigue crack growth in alloy composites at DST. He was forever talking about the F1-11, F-16 and F-18. As a family, we would attend the Australian air show, which is where my interest in aviation first began.”

As a woman, how do you find working in such a male-dominated industry?

“I enjoy the diversity in the airline industry. Yes, there are a high number of males across the industry, however, I don’t ever feel like I am not heard. At Cathay Pacific, females comprise 44.4% of ground staff, and they are ambitious about increasing women’s representation and diversity at all levels.

“The customer experience and the customer journey excite me the most.”

Catherine Barter

Recently Cathay ran several workshops in line with the International Women’s Day theme. The workshops were an open forum for all staff without gender bias.

Have you encountered any gender discrimination in your career?

“Fortunately, I work with a wonderful team at Cathay. But yes, at the beginning of my career designing in the automotive industry – another traditionally male-dominated industry – I did face gender discrimination and bias.”

As a female, why do you think it’s important for companies to address the gender gap?

“At Cathay, we currently are very lucky to have Rebecca Sharpe, the CFO, sponsor the Cathay Women’s Network. She is a great advocate for women across the company and is a champion for the better representation of women.

The company has also joined the International Air Transport Association (IATA) pledge to increase female representation at senior levels by 25% by the year 2025. That means we support the target to have at least 30% of our GM and Director positions taken up by women.

Furthermore, with women making up, on average, 50% of our customers, it is important that our staff represent this to ensure we reflect their needs and develop strong working relationships with them to enhance the quality of our decision-making.”

What do you believe has been the key to your success?

“The customer experience and the customer journey excite me the most. I love to think about people returning home to their loved ones or travelling overseas to new places for the first time. I reflect on the excitement of what our customers experience and what I experience too.

“Throughout my career, I have always found great joy in thinking about how a product will be viewed by a customer.”

Catherine Barter

I love to think about their journey from the moment they check in to the moment they leave the airport. I love how whenever I tell people what I do, they get so excited. People jump to tell me about their own experiences from the plane seats to the amenity kits they received.

The fact that I can help make their experience even more memorable is what makes me excited to continue to work in aviation.”

What characteristics do you believe women need to survive in the aviation industry?

“I don’t believe characteristics are gendered, rather, it is a united love of travel and taste to explore new experiences and places that make people join the aviation industry. Everyone has missed travel over the past two years and I think for people in aviation it is even more so. There’s still something so nostalgic about flying and it drives us to create a better product for our customers.”

In your opinion, what is the biggest obstacle to women succeeding in the workplace?

“I think across most industries it is the gender pay gap and the perceived view that women will take time out to start a family and then won’t be 100% present once they return to the workforce. I fear that women are missed for promotions and other opportunities due to this perceived bias that they may not have the ambition to grow and take on more in their careers.”

What would you say has been your career highlight to date?

“I don’t believe I have one highlight but rather several moments. Throughout my career, I have always found great joy in thinking about how a product will be viewed by a customer. Starting my career in amenity and winning a tender as the design lead was the greatest feeling.

“I enjoy the diversity in the airline industry.”

Catherine Barter

Knowing that my design was going to fly around the world for the next 3 years was elating. The best part of any new product launch is the first few months post-launch, where the designs are reviewed. Knowing that once launched, the customers will be excited reassures me that all the hard work and late nights make my job worth it.”

What’s the best piece of advice you’ve ever been given?

“This is less a piece of advice and more a fact, but it was what inspired me to study industrial design. It came from the head of design at Ford in the early 2000s during a talk he delivered for high school students. He said that at Ford, they found that in the majority of their verticals on the market, the final decision of buying the car was made by the female in the relationship.

“There is united energy to keep improving our product and strive to be better as a company.”

Catherine Barter

As such, more women are needed in the industry! Women have a place in their brand and at the forefront of their design team. It was at this point that I considered becoming an Industrial Designer. It allowed me to think that as a woman I could help make a difference in improving the product for the customer.”

What advice would you give to female professionals interested in an aviation career?

“Honestly… Go for it! Speaking from my own experience, I love working at Cathay Pacific and it’s honestly the best job I’ve had in my career. Of course, airlines have faced some tough times over the past few years, but I feel there is united energy to keep improving our product and strive to be better as a company. “

What do you believe is the biggest challenge facing the aviation industry?

“Currently, it would be “the restart” – whether it is the easing of restrictions or getting staff up to speed. The past two years have meant that we have had to change directions and be agile to deal with different situations globally. Traditionally airlines have been slow-moving, but a positive of the past two years has been the ability to face what is thrown their way.

It won’t go back to 2019 overnight, even if we have seen some regions get close, but there are ever-changing rules and requirements added to the flying experience. Ensuring we continue to offer the best experience for our customers is what’s most important.”

What do you believe has been the biggest development in air travel over the past 25 years?

“Airlines are no longer a way of getting from A to B. Many now offer their customers a lifestyle brand. From discounts and pay systems in restaurants to buying your dad a gift for Father’s Day using the miles store.

I think we will continue to see the frequent flyer programs grow, taking the airline from the air to a true lifestyle brand that weaves its way through everyday life. There is now more and more opportunity to grow an airline’s brand and build the customer experience beyond the cabin.”

If you could change one thing in the aviation industry, what would it be?

“The uncertainty. I wish we could speed it up. I’d love to travel around the world again with ease. I miss travel and hope that the uncertainty fades and borders open once again to quarantine-free travel.”

About Catherine Barter

As Assistant Manager of Customer Experience Design – Business Class Cabin at Cathay Pacific, Catherine is responsible for managing the inflight cabin products across Business Class with a focus on the passengers’ experience throughout their journey. Catherine, an Industrial Designer, draws on her design background to create a strong customer-centric mindset instilling a customer-focused offering.

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Innovation takes centre stage at Aircraft Interiors Expo

25/05/202201/09/2023

Exhibitors 2022 : Browse Through AIX 2022 Exhibitor Directly

Innovation takes centre stage at Aircraft Interiors Expo

From cabin lighting to new seating solutions: find the solutions you need at AIX

Aircraft Interiors Expo (AIX) will be a hotbed of product innovation when it returns to Hamburg from 14-16 June 2022. After a three-year hiatus, anticipation is building as every corner of the aircraft interiors industry gets set to converge on the second-largest city in Germany. Attendees will have boundless opportunities to see and try the latest innovations in person, with exhibitors also being afforded the invaluable opportunity of in-person feedback on their products and solutions.

The pandemic, despite its catastrophic impact on the aviation industry, has acted as a catalyst for the industry to focus on developing new products and solutions that respond to emerging challenges and changes in passenger expectations. The result is the emergence of a pipeline of new products waiting to be announced, with exhibitors keen to demonstrate the breadth of innovation that is helping the industry to recover. This imbues Aircraft Interiors Expo 2022 with extra significance, offering attendees the clearest possible picture of the industry’s post-covid recovery.

Passenger Experience Innovations

Aircraft Interiors Expo has long cemented its position as the leading global marketplace for the world’s cabin interiors and inflight entertainment industry, where engineers, buyers, suppliers, specifiers, designers and other industry professionals, gather to source the latest products and build vital industry connections. The aviation industry has long been recognised for its innovation, and nowhere is this more apparent than at Aircraft Interiors Expo, where over 600 exhibitors will fill eight halls of the Hamburg Messe to showcase the latest product innovations and announce new product launches across every section of the aircraft interiors sector.

Lighting and LED set to shine

Over the years, lighting has become a crucial feature to help create a more relaxing and comfortable atmosphere inside the cabin. Increased demand for quality and varied cabin lighting, and its perceived

importance in improving the passenger experience, have given rise to impressive levels of innovation. One exhibitor who will be demonstrating this is Bruce Aerospace. The company’s SpektraLite™ Full Color Mood Lighting offers the widest spectral range on the market, creating mesmerising lighting presentations that last from second to hours. It is also up to 40% lighter, and uses 60% less power, than traditional OEM systems, while lasting up to 60,000 hours.

STG Aerospace will also be exhibiting its emergency floor path marking system saf-Tglo®. Installed on over 12,000 aircraft worldwide, it simultaneously stores and emits light, providing passengers with a highly visible emergency exit path. It is the lightest system available, with weight savings of 8.5kg (737-800) and 36kg (777-300), whilst also having the added benefit of eliminating floorboard visibility and reducing view of dirt over time. Airlines also have a choice of over 60 approved colours.

Seating solutions for every cabin

Demonstrating the breadth of innovation in aircraft seating, TSI Seats, a designer and manufacturer of aircraft seating solutions for narrowbody and widebody applications, is one of many exhibitors revealing new products to the public for the first time. The Turkish company, established in 2011 by Turkish Airlines and Turkish Technic, will unveil its new economy class seat Milligram, along with its award-winning business class seat, Royalux. Offering highly comfortable seats with a slick design and ultra-low weight, the Milligram delivers significant weight savings for airlines, while the Royalux – International Yacht & Aviation Award winner – offers a higher level of privacy with wing style shell design and softer quilted side cushions.

Meanwhile, attendees will be able to try out Recaro’s CL3810 economy class seat. The seat, chosen by Qatar Airways for its A321neo fleet, is characterised by its premium lightweight comfort cushions with layered foam. Furthermore, reflecting the growing importance of sustainability, it has been created from long-lasting and durable materials, helping to extend its life cycle.

Additionally, seat cover manufacturer Muirhead will be exhibiting the world’s first full substance lightweight, ViralOff leather, which saves weight without compromising on durability and hygiene. The Scottish company, established in 1840, is a prime example of how the industry is responding to the market changes of the pandemic. Its Active Hygiene Leather, as well as being ethically and sustainably sourced, has built-in antiviral properties, improving the passenger experience by providing the hygienic seating solutions for aircraft interiors.

Transforming the passenger experience with IFEC

In-flight entertainment and connectivity (IFEC) is expected to be one of the key drivers of innovation at Aircraft Interiors Expo 2022. The pandemic accelerated the shift to digital, and airlines are innovating to support passenger-supplied devices, offering more IFE technology and streaming options. As a result, there is little doubt that the In-flight Entertainment and Connectivity (IFEC) Zone will be a hive of activity over the course of the three days.

Among the companies exhibiting in the IFEC Zone is Airmont. Recognising the heightened demand for streaming and the need to be fully connected throughout the flight, it has developed a cutting-edge, data compression solution which optimises the limited bandwidth in the cabin to enable passengers to enjoy seamless streaming experiences. It does this by minimising buffering and increasing picture resolution. It comes with an easy-to-use interface, 1000+ online streaming platforms and the option to watch live TV, all the while saving enough bandwidth for passengers to use other devices at the same time.

Streaming platforms will be the focus on the Bluebox Aviation Systems stand. Here, the company will demonstrate its Bluebox Wow, which was recently selected by Aeroflyer to provide its wireless streaming services across the charter airline’s Boeing 737 fleet. The product provides wide-ranging digital services to passengers, including film, TV, audio, games, as well as a number of revenue generating services for airlines such as touch-free payments – a borderline necessity in the post-covid era. Crucially, too, about the size of a lunchbox, it is lightweight and highly portable, and can be stored in overheard lockers.

Meanwhile, Northern Avionics’ WAvES (Wireless Avionics Entertainment System) is a wireless IFE platform designed for all types of aircraft, which supports passenger devices, full seat-back configurations and cabin monitors. It includes ten new seat-back ultra-HD monitor sizes. Attendees will also, for the first time, since its launch in 2019, be able to try first-hand the industry-first wireless PCU and PSS system for wide-body aircrafts. With a battery life lasting for several years, while being totally wireless, it helps reduce costs, weight, and ground time for installation.

Polly Magraw, Event Director, Aircraft Interiors Expo, said:

“After a turbulent three years, it is exciting to welcome everybody back to AIX. The event being of a comparable size to the 2019 edition indicates the growing momentum in the recovery of air travel, and eagerness for industry professionals to reconnect. It has been impossible not to marvel at the levels of innovations in our industry since our last in-person event, particularly in response to the dramatic shifts in the aviation landscape due to the pandemic. What’s more, is that there is so much more to come, and we can’t wait to see what unveiled when we return to the show floor this June. It really is an unmissable event for any passenger experience professional.”

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AIX Connect: the innovative planning platform

23/05/202231/05/2022

AIX Connect: the innovative planning platform

The destination for the cabin interiors industry returns to Hamburg from 14-16 June 2022

After a long-anticipated wait, Aircraft Interiors Expo (AIX) – the only global event dedicated to the aircraft interiors industry – will return to Hamburg, Germany from 14-16 June 2022 with an innovative new show planning tool: AIX Connect.

About AIX Connect

Designed to help key airline buyers meet exhibitors during the show to build business connections and discuss new projects, the show planning tool has never been more relevant as the aircraft interiors industry reconvenes for the first time since the global pandemic began. It will play a pivotal role in facilitating the industry’s desire to source the latest cabin innovations, technologies, inflight entertainment, and connectivity solutions by facilitating targeted business connections based on specific product requirements.

More than 600 cabin interior suppliers will return to AIX this June, filling 8 halls of the Hamburg Messe, demonstrating a commitment from an industry excited for the opportunity to network and demonstrate their latest products.

Secure meetings

Available to all attendees, AIX Connect will pair participating exhibitors with key buyers and procurement teams from leading airlines and manufacturers. Among those confirmed to exhibit, major OEMs, Boeing and Airbus, as well leading suppliers such as 3M, Acro Aircraft Seating, AD Aerospace, BAE Systems, EnCore, MGR Foamtex, Jamco Corporation, Collins Aerospace, Lufthansa Technik, Panasonic Avionics Corporation and Recaro will come together to highlight the emerging innovation and collaboration that is fuelling the aviation industry’s recovery.

Polly Magraw, AIX Event Director, said:

“Connecting people to make new business contacts and source the right products is the cornerstone of Aircraft Interiors Expo (AIX). As we emerge from the pandemic, we know that suppliers and airlines are eager to return in-person to save time and resources in their efforts to fast track the industry’s recovery and seek the latest cabin innovations to enhance the passenger experience. We can’t wait to see the results of these incredibly important meetings as we support the aircraft interiors industry by facilitating networking with targeted business connections, as well as meeting all of their needs at the event with AIX Connect Lounge and concierge service; building connections has never been easier.”

Gain a 360° view of the industry

Attendees at AIX will also benefit from its co-location with World Travel Catering & Onboard Services Expo (WTCE) – which will celebrate its 10th anniversary at this year’s event. Drawing a wider audience to the show, the co-location with WTCE and the Passenger Experience Conference offers attendees a 360° view of the industry, providing a comprehensive platform to identify products and services from all corners of the industry.

For more information, please visit Aircraft Interiors Expo (AIX)

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Women in Aviation – Q&A Abigail Diocares

23/05/202220/02/2023

In Blog, Interviews, Women Behind Aviation, Women in Aviation.

Women in Aviation – Q&A Abigail Diocares

The Aircraft Interiors Expo (AIX) team sat down with Abigail Diocares, Senior Analyst – Aircraft Interiors, JetBlue, as part of our Women in the Aviation series.

This series of interviews aims to shine a spotlight on notable women in the industry and the diverse career opportunities in the sector.

How long have you worked in the aviation industry?

“I’ve worked in the aviation industry for 11 years, starting as an engineering intern at Boeing. I continued working for Boeing after I graduated college in 2011, for five years, and then decided to make a bold switch and move cross country to New York and be on the customer airline side with JetBlue in 2016.”

How did you get into the industry?

“I had a fascination with airplanes since I was a little girl. How a big piece of metal can defy gravity was magic to me. I studied Aerospace Engineering in college and worked as a research assistant at Georgia Tech’s Air Transportation Lab led by John-Paul Clarke.

“I believe having a diverse and inclusive workforce is a powerful bridge between our industry and the customers we serve.”

Abigail Diocares

That opened great doors for me early on, as I was able to meet and learn from great industry leaders and eventually earn a spot as a Boeing intern in Seattle, Washington.”

What is it about working in the aviation industry that appeals to you?

“Aviation connects and brings people from all over the world together. Our industry makes it possible for people to see new places and meet new people from other cultures and industries around the globe. The most appealing part about working in this industry is promoting that human connection and enriching human experiences through travel.”

As a woman, how do you find working in such a male-dominated industry?

“I’ve had a few male critics, but more male advocates supporting me throughout my career. I’ve always focused on executing and driving credibility through my work.

But I’ve learned that most importantly having a good attitude, an eagerness to learn, and a collaborative spirit helps to overcome biases and encourages inclusion.”

Have you encountered any gender discrimination in your career?

“I’m very fortunate that I haven’t encountered gender discrimination in my career, but that’s not to say I’m blinded by it. When I joined JetBlue, I became part of a Crewmember Resource Group called Women in Flight.

“Aviation connects and brings people from all over the world together.”

Abigail Diocares

It’s a great organisation full of females supporting females within the company and meeting other women and hearing their stories. I know it’s a topic that still merits attention. Through the CRG, I’m an ally, that is helping to bring topics like gender discrimination to the forefront for awareness and change.”

As a female senior leader, why do you think it’s important for companies to address the gender gap?

“I believe having a diverse and inclusive workforce is a powerful bridge between our industry and the customers we serve. If we want to create products and services for everyone, our industry leaders need to represent the communities we serve.”

What do you believe has been the key to your success?

“Being present – executing today, delivering today – and not being too hasty to move forward. Taking on opportunities that came my way, even if I didn’t know where to start, was what got noticed and advanced my career. The variety and stretching out of your comfort zone is where the fun and growth happens!”

What characteristics do you believe women need to survive in the aviation industry?

“Perseverance, gratitude, and humility.”

In your opinion, what is the biggest obstacle to women succeeding in the workplace?

“The pressure we put on ourselves to be perfect. The wasted time and stress are unnecessary. Don’t be afraid to make mistakes! That’s how we learn and grow.”

What would you say has been your career highlight to date?

“Joining the Product Development team at JetBlue and working with such creative and passionate people! It’s a complete 180 switch from TechOps to Marketing, but it’s the perfect blend of my love for interior design and travel.

“I had a fascination with airplanes since I was a little girl.”

Abigail Diocares

I’m excited to use the collective experience I gained – my technical and stakeholder relationship building background – to bring innovative products to market.”

What’s the best piece of advice you’ve ever been given?

“When you’re present, be present. Carve out time for family, friends, and hobbies, because if you don’t, then we won’t love our jobs anymore and we won’t be as productive.”

What advice would you give to female professionals interested in a career in aviation?

“There will never be a dull moment. There are many career paths you can take. I went from engineering on the OEM side, to engineering on the customer airline side, to overseeing heavy maintenance business partners, to strategic maintenance planning, and now product development. By having an open mind and thirst to learn, you will never get bored!”

What do you believe is the biggest challenge facing the aviation industry?

“Climate change and ensuring a sustainable future.”

What do you believe has been the biggest development in air travel over the past 25 years?

“Making air travel more affordable to more people. It used to be seen as such a luxury that only the elite could afford. It’s now easier and more accessible for us to connect with the world. The world is one stop away!”

If you could change one thing in the aviation industry, what would it be?

“Accessibility — make training and schooling more affordable and accessible to all wanting to pursue a career in aviation.”

Who has been your biggest advocate/mentor in the workplace and why?

“Dan McGregor. He was my first boss at Boeing as an intern and became my mentor and biggest advocate throughout my career. Very early in my career, Dan tasked me with responsibilities I didn’t think I could accomplish but I did.

“By having an open mind and thirst to learn, you will never get bored!”

Abigail Diocares

He trusted me with the freedom to be creative, shadow him on work trips, present in front of customer executives, and develop a patent with him! I succeeded because of his support and encouragement. “We all need someone who inspires us to do better than we know how.” Dan was my inspiration.”

About Abigail Diocares

For the past 10 years, Abigail has contributed towards advancements in the technical field across Boeing and JetBlue within engineering, supply chain management, and line maintenance planning roles — from successfully developing flight procedures on Boeing aircraft to optimising environmental efficiency; to effectively executing strategic engine maintenance solutions to manage the largest budget in JetBlue’s Technical Operations department.

Now, starting the next decade of her career, Abigail has moved into Marketing, as a customer-centric product developer. She’s extremely excited to explore her passion for enhancing the customer experience, leveraging her technical and stakeholder relationship-building background to lead dynamic teams towards the successful execution of innovations in aircraft Interiors that ultimately enable the sustainable growth and future of air travel.

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Women in Aviation – Q&A Natalie Rodriguez

23/05/202220/02/2023

In Blog, Interviews, Women Behind Aviation, Women in Aviation.

Women in Aviation – Q&A Natalie Rodriguez

The Aircraft Interiors Expo (AIX) team sat down with Natalie Rodriguez, Aircraft Interior Designer at Citadel Completions, as part of our Women in the Aviation series.

This series of interviews aims to shine a spotlight on notable women in the industry and the diverse career opportunities in the sector.

How long have you worked in the aviation industry?

“I have been in the aviation industry for almost seven years as a VVIP aircraft interior designer, specialising in private, corporate, and Head of State aircraft. The focus throughout my career has mostly been on Boeing and Airbus airframes, but I’ve recently gained experience with some smaller jets as well.”

How did you get into the industry?

“It’s a funny story! One day in high school, a friend and I were talking about what we wanted to do when we grew up, and I said that I wanted to be an interior designer. I enjoy using my creativity to problem solve, so this seemed like a good fit. She replied, “my aunt does that, but it’s for airplanes.” I knew from that moment, that this was the kind of design I wanted to do – I was 16 years old at that time.

Fast forward to my time in university, I accepted a design internship with Gore Design Completions (now GDC Technics), which led me to work for other completion facilities, AERIA Luxury Interiors and currently, Citadel Completions.”

What is it about working in the aviation industry that appeals to you?

“I love working in the aviation industry because no two days are alike. One day I could have a design review with a customer, another day working on floor plans and detail drawings, quality checking on the production floor and curating colour schemes for another project.

“It is vital to stay informed of current events, big and small.”

Natalie Rodriguez

Every program in the completions sector is also highly individualised and so special. It’s so fulfilling to play a key role in turning dreams into reality in such a fun and unique way.”

As a woman, how do you find working in such a male-dominated industry?

“Working in such a male-dominated industry has been great for me because it is wonderful to gain another perspective on reaching a goal, while also adding value by bringing my own insights to the table.

When working with a good team, there is little to no attention paid to gender, and the focus is usually on finding the best solution for solving a problem. I’ve been fortunate to have such wonderful teammates throughout my career who have been very receptive, and not quick to shut down creditability due to gender.”

Have you encountered any gender discrimination in your career?

“I can’t say that I’ve experienced true gender discrimination. If this happens it is subtle, and I haven’t noticed it. People are very censored these days and tend to watch what they say!”

As a female senior leader, why do you think it’s important for companies to address the gender gap?

“I’ve noticed a gender gap in senior leadership in many companies, which tend to be dominated by males. We’ve come such a long way in society to be inclusive of all who are qualified for these roles, regardless of gender, and I like to think that we are continuing to grow in this way.

Having some sort of female representation in senior leadership, based on merit and qualification, is so encouraging for aspiring female leaders. This inspires devotion, dedication and continuous growth in their careers. They’ll think “she did it, so surely I can do it too.” This gap could naturally be bridged through positive examples.”

What do you believe has been the key to your success?

“Growing up as a competitive dancer has helped so much with my career. It has taught me that the more you dedicate to your craft, and the more heart you pour into what you do, the more positive your result. Dance has also helped me very much with accepting constructive criticism. In competitions you’re critiqued constantly by your teacher, teammates, and judges (some critiques nicer than others) and growing up with this has given way to a thicker skin with the drive to always continue improving.

Especially in the case of design, personal style is very subjective, and the end-user could change their mind at any time. I also do my best to generally keep a calm demeanour, even if there is uncertainty and anxiousness inside. Swimming to shore (problem-solving) happens easiest in still waters, as opposed to when waves are crashing.”

What characteristics do you believe women need to survive in the aviation industry?

“Generally speaking; resilience, open-mindedness, tenacity and having the mindset of solving a problem as efficiently as possible, as opposed to fixating on the problem itself has helped me quite a bit throughout my career. Another thing is that we tend to travel quite a bit as aviation professionals, and it’s very important to be mindful of the places we are travelling to.

“It’s so fulfilling to play a key role in turning dreams into reality.”

Natalie Rodriguez

I typically research any given country I’m visiting and observe the roles that women play in these communities. I often research little things like, how a lady says hello in this country to a male. Is it acceptable to be the first to shake his hand, or does she simply wait for him to initiate, and what is the alternative gesture to show respect?

What is the dress code, when is it appropriate for a lady to speak in this country, etc? I do this mostly to ensure that I do not offend anyone in their culture, as it is different from mine.

Showing this form of respect might seem small and ineffective on the surface, but it goes much further than one would think. It is also fun to immerse oneself in a different culture and to learn something new.”

In your opinion, what is the biggest obstacle to women succeeding in the workplace?

“Something I notice in many male-dominated work environments is that females are almost encouraged to mimic their male counterparts and match their masculine energy to be successful even if it is not natural for them to do so (for some ladies this might come naturally, but not for everyone!).

I have found that I am most successful in asserting myself through embracing my natural energy in the board room, in the design studio or on the production floor. For me, this means to go into every meeting with a smile and a positive attitude, to listen, learn, problem-solve, and hopefully leave making everyone’s day a little better.

“My advice would be to find the niche that excites you the most and GO FOR IT.”

Natalie Rodriguez

My energy is naturally softer than most of my male colleagues, so by embracing this, the reception tends to be positive since it is something different. Asserting energy that is unnatural to a given individual could potentially come across as fake or inauthentic– and one might not be taken as seriously.”

What would you say has been your career highlight to date?

“I would say that one of my most notable career highlights was attending the International Yacht & Aviation Awards in Venice, Italy for one of my designs that was shortlisted back in 2019 (BBJ MAX 8: Le Blanc et Noir Owner’s Retreat).

“Keep knocking on the door, because eventually, it will open for you.”

Natalie Rodriguez

This was a very special black-tie event held at the Belmond Hotel Cipriani, and it was such an honour to be recognised. Any all of my projects, seeing the final design completed and prepping for customer delivery is also so much fun. Especially if the work is later published, which is an extra special treat.

In the VVIP completions/refurbishment sector of aviation, there is a lot of work that goes unpublished since many of these programs hold nondisclosure agreements.”

What’s the best piece of advice you’ve ever been given?

“My parents advised me growing up to “always be yourself”, which has played a big role in my everyday decision making and interactions with others. It’s so much easier to go through life and have genuine connections with others in this way, as opposed to pretending.

A great quote that illustrates this is:

“Be the first-rate version of yourself and not a second-rate version of someone else.”

Judy Garland

What advice would you give to female professionals interested in a career in aviation?

“Given the multifaceted nature of this industry, my advice would be to find the niche that excites you the most and GO FOR IT. It might take a while to get into the industry (sometimes with certain sectors or companies the timing must be just right), but do not be discouraged and do not give up if this is something you truly want to pursue with all your heart.

“I love working in the aviation industry because no two days are alike.”

Natalie Rodriguez

Keep knocking on the door, because eventually, it will open for you. Once you get where you’re going, absorb all the information you can like a sponge, and know that every experience or piece of knowledge that’s being passed onto you, will either be used day-to-day or sometime later down the road.

Also, take notes. When a lot of information is being thrown at you, especially if one is new to aviation, you’ll be more likely to remember if written down!”

What do you believe is the biggest challenge facing the aviation industry?

“Various world events directly impact the aviation industry, but in different ways depending on which sector. For example, during the pandemic, the business aviation industry was affected differently than the commercial sector through increased interest in private air travel.

Being in the transportation category with connections to every corner of the world, any event can cause the prosperity of the industry as a whole to fluctuate. It is vital to stay informed of current events, big and small, to gain insight on what to expect in the future and to act accordingly.”

What do you believe has been the biggest development in air travel over the past 25 years?

“Some of the most notable developments that come to mind are the Boeing B787 and Airbus A350 and their use of composite materials, reducing weight and increasing fuel efficiency, which is especially revolutionary for airliners.

I was also so amazed by the A380 when it launched – I would love to do a VVIP interior of this one. It would be a monstrous program but a lot of fun!”

If you could change one thing in the aviation industry, what would it be?

“There seem to be quite a few companies in aviation that have limited flexibility in the way of remote work, when many of the vacant roles advertised could be done virtually without having to uproot oneself or their family and move.

For some positions, a move might make sense, such as roles that are physically hands-on with the aircraft. It also makes sense to be in the office when needed, or on a set schedule. The pandemic has forever changed the way that the next generation views their workplace, favouring a hybrid environment that promotes a healthy work-life balance with improved work performance in many cases.”

Who has been your biggest advocate/mentor in the workplace and why?

“I would say my biggest advocate and mentor throughout my career has been Ken Harvey, former Director of Design for GDC Technics and AERIA Luxury Interiors. He has many years of experience in completions with all different airframes and has contributed tremendously to my growth as a designer and business aviation professional.

I have always admired his extensive knowledge, humility, and how every detail of his designs is always so thoughtful. I also look up to him as a leader – he is diplomatic in speech and writing, incredibly easy to get along with, and does not discriminate against anyone due to gender, race, religion or political preference.”

About Natalie Rodriguez

Natalie Rodriguez is a VVIP aircraft interior designer for Citadel Completions. Together with the Citadel team, Natalie helps to transform their client’s vision into reality by creating custom aircraft interiors. Natalie specialises in Boeing and Airbus aircraft for Heads of State, ultra-high net worth individuals, and charter operations.

Prior to Citadel, she designed for completion centres AERIA Luxury Interiors and GDC Technics. Throughout her career, her designs and projects have been published in numerous international and trade publications, and also on Times Square’s NASDAQ Tower in New York City. She holds a Bachelor of Arts degree in Interior Environmental Design from the historic University of the Incarnate Word.

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Finalists selected for Crystal Cabin Awards 2022

11/05/202208/06/2022

Finalists selected for Crystal Cabin Awards 2022

Hamburg, 5 May 2022: It’s back to the future! The Crystal Cabin Awards returns in-person as the world’s premier event honouring excellence in aircraft cabin design. A jury of 27 aviation industry experts has selected 24 entries for the final round, with the winners to be announced at a special gala dinner on 14 June 2022 at the leading global aviation trade fair, Aircraft Interiors Expo. Eight categories offer a thrilling view on the future of aviation, including new cabin concepts, innovative sustainable technologies, next-generation passenger comfort and pioneering safety features.

Recognising Innovation, Anticipating the Future: Airlines, manufacturers, suppliers and universities among 24 finalists in eight categories

Eight Categories, Eight Arenas for Innovation

Cabin Concepts

Every year, the upcoming Crystal Cabin Awards are the focus of intense media activity, including reporting outside the industry press. In the Cabin Concepts category, entries must show innovation in designing interior spaces showing novel approaches that use the given space in intriguing ways. In a cooperation with Finnair, PriestmanGoode and Tangerine, Collins Aerospace submitted one of the year’s most widely discussed entries, AirLounge™. This new business class seat developed for Finnair features seating with a contoured shell design providing passengers more living space and freedom to relax in a variety of sitting or sleeping positions with added privacy. Another entry that provoked wider media interest outside aviation was Teague and NORDAM’s Elevate concept for premium accommodation. Floating furniture is attached to wall braces and combines with inviting materials and contouring to build an organic, homelike space concept that nevertheless allows the same number of seats to be fitted as traditional designs. i4A’s Smart Space 4 Passengers, on the other hand, focusses on maximising comfort options for the economy class. A hinge mechanism built into the seatback allows the seat in front of a passenger to be opened up to the side, allowing access to the seat for use as a leg rest or stowage area. This allows carriers an additional seat charge option should space be available in front of an occupied seat while offering passengers new ways of adding more comfort to their experience.

Cabin Systems

The inspiringly varied entries in the Cabin Systems category in 2022 show how innovation in the cabin can improve air travel in myriad ways: how it can better address important human needs, improve the integration of media displays and even reduce the environmental impact of the whole aircraft. The possibility of sudden in-flight cabin decompression means that aircraft must carry large reserves of fuel to comply with ETOPS standards. Caeli Nova says its new Cordillera emergency oxygen system could save the aviation industry $500m and 1.2m tonnes of CO₂ annually by opening direct routes over high terrain and increasing the duration that aircraft can fly at high altitudes after a cabin decompression from 22 minutes to over 180 minutes, without any weight or maintenance penalty. Designed by Airbus Operations GmbH in cooperation with RECARO Aircraft Seating, Flex OLED Kit is a low-weight, wafer-thin HD display that can be placed anywhere in the cabin, including in seatbacks and ceilings for video playback, ambient lighting or to direct passengers through the aircraft. Seeking to end limitations on flying often experienced by passengers travelling in a powered wheelchair, a consortium comprising Flying Disabled, PriestmanGoode, SWS Certification and Sunrise Medical has designed Air 4 All. The system allows travellers with reduced mobility to slot their wheelchair into a seating space by folding the seat up into the backrest, offering wheelchair users a safe and easy way to travel without being forced to move into a standard cabin seat.

Health and Safety

Safety has always been the prime directive in commercial aircraft design. Safran Cabin’s Fire Resistant Cargo Container adds an additional layer of protection against fire involving lithium batteries. Thanks to its high-temperature resistant panels and unique door materials, Safran’s new device can withstand fire for up to 6 hours, the maximum range an aircraft is permitted to fly from the nearest airport during flight. Meanwhile, the Covid-19 pandemic has shown the vulnerability of aircraft cabins to air-communicable pathogens. Developed in a cooperation between Pexco Aerospace and Teague, AirShield uses airflow from existing overhead air-vents to create protective air barriers between passengers. Exhaled air is redirected downwards and out of the cabin to the aircraft’s filtration units. Hypergamut Light™ by Collins Aerospace is a new cabin lighting system attuned to human biology that helps passengers feel more comfortable during and after their flight. Compatible with human circadian rhythms, the system’s architecture attenuates blue light in a unique way that helps passengers relax even with the lights on and fall asleep faster on long haul flights. Blue light is added back in prior to arrival to help passengers arrive alert, all without affecting the quality or appearance of the light and reducing feelings of jetlag. The system automatically adapts lighting to adjust to the aircraft’s flightpath, time of day, and global positioning.

Passenger Comfort

Premium economy seating is one of the industry’s most hotly contested arenas. ZIM Aircraft Seating’s ZIMprivacy seat manages to increase passenger comfort while also prioritising privacy giving more living space and a heightened sense of personal enclosure. The fixed seat back houses a special recline system offering several different body positions. Its fully mechanical assembly is easier to maintain than comparable electrically powered systems. The accelerating trend to a more personal travel experience is mirrored in Personalized Sound Zone by Jamco Corporation and NTT sonority Inc. Using loudspeakers built into the headrest, PSZ creates a spherical audio area around the passenger’s head where playback is heard by the passenger but is inaudible to others in the cabin. The system achieves this without the need for headphones and audio cables by using wave cancellation to ‘build’ a sound stage around the passenger. Collins Aerospace’s SpaceChiller™ offers personal refrigeration for individual passengers or larger parts of the aircraft cabins in a way that was previously not possible using traditional air-cooling technologies. The system provides the luxury of cooled snacks for passengers in a compact device that requires half the power of traditional designs.

IFEC & Digital Services

Digital connectivity is fast becoming a prime concern for passengers who have become used to fast internet access wherever they travel. Anuvu and Southwest Airlines have designed a new system called Dedicated Space, promising a five-fold increase in available personal bandwidth and a dramatic reduction in latency. Along with faster downloads and uploads, passengers are promised more stable inflight connectivity with the new system. Traditionally, IFE is an area where passengers have come to expect less from in-flight systems than from entertainment equipment in their home. Thales Avionics and Harman have cooperated to bring end-to-end 4K video quality to aircraft. Optiq is the first QLED IFE display, providing better resolution, colour fidelity and dynamics range, while offering better maintainability for operators. In another product designed to bring an on-ground media experience into the cabin, ACJ Smart Lifi Monitor puts the customer’s device centre stage by combining a powerful OLED display with mobile processing power. Developed by Airbus Corporate Jets and Latécoère Interconnection Systems, the system pairs with customers’ personal digital devices which can then be used as a remote control. The Smart Lifi Monitor also offers VOD, live television, moving maps, video conferencing and more, making a wider spectrum of digital services and functions available to aircraft passengers.

Material & Components

The tactile and visual quality of materials and components play a crucial role in passengers’ subjective cabin experience. Thales Avionics has engineered Pulse, a slim, low-weight power supply unit with dynamic power allocation that lets passengers recharge their device on-wing via USB-A, USB-C or wireless charging. Low power anxiety is one of two major concerns addressed by Smart Lock Door, Diehl Aviation’s security device for crew handhelds that allows crew to use digital devices behind a screen mounted in a lockable door to keep tablets safe from theft. Lufthansa Technik’s CabinSHINE maintenance process is designed to make repairing fixtures and furniture up to eight times cheaper and nine times faster than using conventional methods. Offering repair options for a range of cabin surface materials and imitation surfaces, the process helps avoid replacing superficially damaged aircraft furniture by quickly repairing surface blemishes during short overhaul stops.

Sustainable Cabin

Sustainability is the central issue of almost any public discussion about aviation in 2022. So it’s no surprise that the Sustainable Cabin category has become a hotbed of activity, with creative submissions that seek to reduce aviation’s ecological footprint. Recycling cabin plastics, for example, is an attractive but difficult way to lower ecological footprint. In cooperation with AkzoNobel, Rescoll and Roctool, Swedish manufacturer Diab has pioneered a thermoplastics manufacturing process to produce 100% recyclable panels for cabin interiors. The process is faster than methods using adhesive films, with the thermoplastic sheets welded directly to the foam core which, incidentally, offers improved improved acoustic insulation for the finished material. A cooperation between Lantal Textiles and Olivenleder® have come up with Sustainable Genuine Leather, which uses a tanning process based on vegetable oils instead of chrome- and gasoline-based chemicals, with no compromises on haptic quality. But materials hidden from passenger view can also have a sizable impact on sustainability, as proved by Lufthansa Technik AG’s AeroFLAX prepreg. Using natural fibres and a bio-based resin system instead of glass fibre, AeroFLAX saves CO₂ not only as a by-product of weight reduction but also during the manufacturing process itself.

University

The University category is a playing field for imaginative concepts with a clean-sheet approach to a range of issues and situations. Carlos Gatti, student at Wichita State University, has come up with a novel way of accommodating wheelchair passengers. The Fly Your Wheels Suite replaces the front left closet on aircraft like the Boeing 737-800 with a multi-purpose module that can function as a safe parking berth for a wheelchair user during a flight. Rather than taking away existing seating, the idea would let airlines add one paying passenger – the wheelchair user. Jiayi Yu from the University of Reutlingen designed the Shift Cabin Interior, a study that allows operators to configure seats in multiple positions for work or relaxation, both along the axis of the seat as well as to the side. Aside from the advantage of flexibility, the concept lets airlines fit more seats into the same business class space. Ken Kirtland of the Georgia Institute of Technology has high aims with Portal: to create an electric short-haul airline based around an innovative aircraft that emphasises a calmer flight experience at slower speeds and fantastic views.

The Innovations of the Year: Presented in Hamburg on 14 June 2022

The Crystal Cabin Award, an initiative of Hamburg Aviation, is presented in eight categories: “Cabin Concepts”, “Cabin Systems”, “Health and Safety”, “Passenger Comfort”, “IFEC & Digital Devices”, “Material & Components”, “Sustainable Cabin” and “University”.

To win one of the coveted snow-white trophies, the 24 finalists present their ideas in person to the 27 members of the international expert jury. The winners will be announced at a prestigious Gala Dinner during Aircraft Interiors Expo (14-16 June 2022 in Hamburg). The winners will present the winning concepts on 15 June at Hamburg Messe in the Cabin Space LIVE Auditorium. The Crystal Cabin Award Gallery, with an overview of all the finalists, will be displayed at the Hamburg Pavilion, jointly presented by Hamburg Aviation and Hanse Aerospace in Hall B6, Stand 6B90.

Acclaimed industry award – acclaimed industry support

The Crystal Cabin Award is supported by:

Platinum Sponsors: Etihad Aviation Group, Panasonic Avionics Corporation (Category Sponsor: Sustainable Cabin)
Gold Sponsors: AERQ, Airbus, AVIC Cabin Systems, The Boeing Company, Collins Aerospace, Diehl Aviation, Thales Avionics
Silver Sponsors: Ameco Beijing, ATR, Jetliner Cabins, Boltaron Inc. – A Simona Company to Simona Boltaron, TSI Seats
Online Sponsors: Sekisui Kydex
Crystal Cabin Award Show Partner: Aircraft Interiors Expo
Media Partners: Aircraft Interiors International, APEX, Flight Chic, Flightglobal, Future Travel Experience, Inflight Magazine, Runway Girl Network

Join the sponsors and supporters of the Crystal Cabin Award! Information about sponsoring opportunities and packages is available from Lukas Kaestner: lukas.kaestner@hamburg-aviation.com.

About the Crystal Cabin Award

The Crystal Cabin Award is THE international prize for innovation in the aircraft cabin. A high-calibre jury made up of renowned academics, engineers, specialist journalists and airline and aircraft manufacturer representatives comes together under the slogan “Let your ideas take off” to honour extraordinary cabin concepts and products. The competition was launched by Hamburg Aviation and is organised by the Crystal Cabin Award Association. This unique honour has been presented at the Aircraft Interiors Expo in Hamburg every year since 2007. The trophies have become a seal of quality, known and coveted around the world.

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Brand and design expert Paul Wylde at Passenger Experience Conference

09/05/202210/05/2022

Wylde will deliver the opening keynote speech on Renewal and Revolution at the Passenger Experience Conference (PEC) taking place Monday, 13 June 2022

Aviation brand and design expert

Paul Wylde has been announced as the opening keynote speaker at the first in-person Passenger Experience Conference to take place in three years. He will explore some of the opportunities these unique times present to travel and service brands. Wylde is the California-based founder, CEO and Creative Director of paulwylde – an award-winning brand, innovation and design consultancy that specialises in creating beautiful and emotive brands.

The one-day conference will be held at the newly renovated, state-of-the-art Congress Center Hamburg (CCH) on Monday 13 June. It returns ahead of Aircraft Interiors Expo (AIX) and the co-located World Travel Catering & Onboard Services Expo, which both return to the Hamburg Messe from 14-16 June 2022.

Paul Wylde: PEC opening keynote speaker

Wylde’s address will feature in the opening plenary session, Renewal and Revolution, which will focus on the vital role that the passenger experience community will have to play in helping to rebuild the aviation industry to be robust to ongoing challenges, wherever the opportunity presents itself. It will launch a day of discussion that aims to envision the arc of sustainable, worthwhile business that will be lucrative for aviation and desirable for travellers and wider society.

Wylde’s years of experience make him the ideal speaker to open the conference in this, its first in-person event since before the pandemic. He has enjoyed a broad and varied career with projects spanning brand strategy, experience design, brand identity design, communications, service style and food & beverage design. In the past, he has worked in leading design roles for British Airways, BMW, The Boeing Company, Interbrand and Frog Design.

Polly Magraw, Event Director, commented:

“We are thrilled to welcome Paul Wylde as our keynote speaker, and look forward to hearing the insights that he will share with us. His vast experience makes him a superb addition to our speaker line up and we look forward to welcoming him to Hamburg.

“We know that the pandemic has fundamentally shifted how the aviation sector does business, with an increased focus on building anew for the future and not simply repairing the past. Experienced and dedicated professionals like Paul are critical in helping the industry respond to the different passenger types while creating flying experiences that meet their needs and address their values, as it is they who will be in the vanguard of the industry’s recovery.”

See the Passenger Experience Conference Programme

Passenger Experience Conference will return to the Congress Center Hamburg (CCH) on Monday 13 June, ahead of Aircraft Interiors Expo (AIX) and the co-located World Travel Catering & Onboard Services Expo, which both return to the Hamburg Messe from 14-16 June 2022.

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Passenger Experience Conference returns

27/04/202228/04/2022

Industry leaders reunite to build on recovery – Monday, 13 June 2022

Organisers of the renowned Aircraft Interiors Expo (AIX) and World Travel Catering & Onboard Services Expo (WTCE), have announced details of the in-person return of the Passenger Experience Conference (PEC) taking place Monday, 13 June 2022.

After a long absence, the Passenger Experience Conference (PEC), the focal point for aviation professionals looking to be challenged and inspired will return to Hamburg, Germany, on Monday, 13 June 2022. Hosted at the newly renovated, state-of-the-art Congress Center Hamburg (CCH), attendees will be able to explore the ways the passenger experience community is helping to rebuild the industry to be robust to ongoing challenges, wherever the opportunity presents itself.

Leading experts representing aviation bellwethers including Air France, TAP Portugal, Virgin Atlantic, Finnair, Collins Aerospace, Boeing Commercial Airplanes, Safran Cabin and Inmarsat are confirmed to speak, with interactive Q&As set to follow each session, allowing attendees to gain valuable insights into the current trends and challenges facing the industry.

Renewal and Revolution: what does the future hold for passenger experience?

Launching the conference, a plenary session will focus on the trends and ideas that will drive forward the passenger experience community in its quest for renewal. It will look to inspire and challenge attendees to envision the arc of sustainable, worthwhile business that will be lucrative for aviation and desirable for passengers and wider society.

Here, attendees will be given the opportunity to hear directly from industry leaders representing TAP Portugal and Virgin Atlantic as they demonstrate how airlines are responding to the needs of those passengers who will be in the vanguard of travel recovery and building sustainable businesses.

Following a short networking break, where attendees can discuss the hot topics of the day and reconnect with their industry peers, the Passenger Experience Conference will split into two streams which will run in parallel throughout the afternoon: Rebellious Reconstruction and Integrity in Action.

Passenger Experience Conference — Renowned Speakers to Discuss Industry Themes

Rebellious Reconstruction

In many areas of their post-pandemic lives, people have reviewed and often altered their behaviours and values. These sessions will explore how the passenger experience community should best respond to these paradigm shifts, from radical ideas to redefine the cabin to taking action on climate change. Industry experts including representatives from Collins Aerospace, LIFT Aero Design, TEAGUE, Diehl Aviation, Unum Aircraft Seating, Cirium, PriestmanGoode and Orson Associates will consider how to meet the needs and address the values of the different cohorts of passengers who will be in the vanguard of travel recovery.

Integrity in action

In the parallel conference stream, representatives from Tangerine, Safran Cabin, Estée Lauder, Viasat, Anuvu, Omnevo, Inmarsat and Reaktor Aero will examine the power of experience and how to elevate that experience for consumers who want to place human values more evidently first. People are seeking greater integrity and trustworthiness all the while expecting smooth digital processes to manage their lives in ways that suit their needs or mood. Discussions will examine how airlines and their partners can align with these values to create cabin environments and services that will provide the experiences passengers most desire.

SEE THE FULL CONFERENCE PROGRAMME

Airline Leaders deliver candid insights

Closing the conference, Fabien Pelous, Senior Vice President Customer Experience, Air France will welcome back attendees for the final session of the day as he offers candid insights into how the airline is dealing with the latest trends and passenger expectations. He will be joined by a panel of industry experts for a roundtable discussion in what is anticipated to be an unmissable opportunity for attendees to reflect on the learnings of the day.

After a day of insightful sessions at the conference, delegates are invited to the Passenger Experience Conference Industry Networking Party – the must-attend networking event of the week. Free to attend for conference delegates, it is the perfect opportunity for that all-important chance to reconnect, while enjoying live music and international cuisine. For those looking to attend AIX or WTCE but unable to attend the conference, tickets for the Industry Networking party can be purchased during registration.

Polly Magraw, Event Director, commented: “Complementing the innovation anticipated at this year’s AIX and WTCE, we are delighted to announce the line-up for this June’s Passenger Experience Conference. The pandemic has fundamentally shifted how the aviation sector does business, with an increased focus on building anew for the future and not simply repairing the past. This year’s speaker line-up will help us answer how we should be responding to the different cohorts of passengers who will be in the vanguard of travel recovery while creating flying experiences that meet their needs and addresses their values.”

Passenger Experience Conference will return after a two-year hiatus, hosted at the newly renovated Congress Center Hamburg on Monday 13 June, ahead of Aircraft Interiors Expo (AIX) and the co-located World Travel Catering & Onboard Services Expo, which both return to the Hamburg Messe from 14-16 June 2022.

Take your place at Passenger Experience Conference on 13 June 2022. Upgrade your ticket when registering for AIX.

The connected aircraft starts with fewer wires! How Single Pair Ethernet (SPE) is revolutionizing aircraft IFE systems

06/04/202226/04/2022

In On Demand.

The connected aircraft starts with fewer wires! How Single Pair Ethernet (SPE) is revolutionizing aircraft IFE systems

Bandwidth-hungry electronics are increasing on aircraft as passengers and crews expect more from in-flight entertainment, cabin lighting, security and freight monitors, and other features.

A significant amount of wiring and connectors is required to enable these capabilities, and designers need to implement smarter connectivity solutions without adding weight.

Modeled on the success in the automotive industry, the ARINC 854 Cabin Equipment Network Bus standard brings Single Pair Ethernet (SPE) to aircraft!

This webinar explores how the adoption of Ethernet technology is evolving to support the SWaP and performance needs of modern aircraft cabin networks.

ARINC 854 Single Pair Ethernet technology

Saves up to 70% system-level weight,
Cutting space and complexity by 30% compared to current eight-conductor solutions.
Allows for 50% faster termination time compared to existing installations.

The Webinar’s speaker panel – experts from TE Connectivity – will discuss:

The origin of single pair ethernet and how it transitions from autos to aircraft
Technical advantages of single-pair ethernet
SWaP, performance, and implementation advantages of single-pair ethernet
Future provisions of ethernet technology in aircraft

Panellists:

Clint Schlosser, Product Manager, TE Connectivity
Robert Moore, Snr. Principal Engineer, TE Connectivity
Emilie Ebnet – Distribution Sales Manager, TE Connectivity

Meet TE Connectivity at AIX 2022

Flying into the future: Crystal Cabin Awards 2022 shortlist shows accelerated innovation towards sustainability, digitalisation and flexibility

21/03/202208/06/2022

Flying into the future: Crystal Cabin Awards 2022 shortlist shows accelerated innovation towards sustainability, digitalisation and flexibility

Future aviation cabins to offer new levels of flexibility for passengers and airlines

// Sustainability a top trend in submissions // Crystal Cabin Awards returns as an in-person event in 2022

Hamburg, 17 March 2022: Future generations looking back at air travel in 2022 may feel as though they are looking back to a distant, long-gone era. New, zero-emission propulsion systems will be the norm. Yet the passenger experience of traveling by air will likely be radically different in the future, too. The annual Crystal Cabin Awards is a creative playfield where designers, engineers and visionaries come together to plan the future of the aircraft passenger experience. And in 2022, that mission is not just about quality. As the shortlist for the 2022 edition shows, manufacturers, academia and individuals around the world are continually innovating towards reducing the environmental impact of aviation, while offering new solutions to give airlines more flexibility in configuring the aircraft cabin for their customers. Returning as an in-person on 14 June, the Crystal Cabin Award 2022 will see an international expert jury gathering at Aircraft Interiors Expo in Hamburg to decide who will raise the aviation industry’s most coveted trophies this year.

Re-Configuring Cabin Spaces

Aviation industry innovators are constantly seeking out new ways to exploit the limited space available in aircraft cabins. This is made particularly tangible by concepts like Elevate, an entry by Teague and NORDAM, who have collaborated on a “floating furniture” strategy designed to bring wide-body comfort to the single-aisle business class. Collins Aerospace in cooperation with PriestmanGoode and Tangerine joined forces to produce Finnair’s new business class offering, AirLounge™. This disruptive design does away with some traditions – like seat recline – while embracing others to offer an organic, cocoon-like feel.

A person seating in a luxury seat in an airplane — Collins AirLounge

This year’s shortlist also sees multiple entries taking a clean-sheet approach to cabin accommodation. Many focus on foldable, reconfigurable elements that allow airlines and passengers alike to reconfigure their expectations of how aircraft cabins use the available space. An example is an entry by student Jiayi Yu from the University of Reutlingen. The Shift Cabin Interior study allows seats to be configured in multiple positions for work or relaxation, both along the axis of the seat as well as to the side. Yet it also offers airlines an enticing prospect: to fit more seats into the same business class space as existing, fixed seating.

MMILLENNIUMM describes its experimental seating concept AirSleeper as an aircraft seat architecture that leverages the available space and passenger ticket price in new ways. Each passenger is provided with a seat that can be folded into a flat bed, accompanied by multiple surfaces both at seat level and above passengers’ heads. Echoing traditional train compartment seating concepts, NeXtGC by the German Aerospace Center gives the “group of 6” a surprising new twist. The designers created a modular concept that attaches two facing rows of three seats to the sidewall and the floor as well as to a rail system in the ceiling area, freeing up the space usually reserved for overhead bins. Stowage is also provided below the seats for faster passenger in- and egress, while the option to turn the seating into a sleeping area adds a flexible component.

Safety First, Always

With the Covid 19 pandemic, the industry’s concern with airborne pathogens has become more relevant. Several manufacturers have been working on clever ideas to minimize the spread of Covid- 19 – or any other infectious disease for that matter – on aircraft. AirShield by Pexco Aerospace in Cooperation with Teague uses existing cabin infrastructure to lower dramatically the chance of catching an infection from one’s seat neighbour by directing a specially designed airflow between passenger spaces. Weigele Aerospace’s Vientum clean air system takes techniques proven in ground-based systems like school classrooms into the aircraft cabin to suppress the spread of pathogens like Sars-Cov2.

Passenger safety has always been the prime directive in aviation. Safran Cabin has now provided passengers with even more peace of mind. Its new Fire Resistant Cargo Container can inhibit Category D fires for 6 hours, including those resulting from faulty lithium-ion batteries found in digital devices. In the event of a container fire, that gives the flight crew invaluable additional time to land safely. Some safety systems, meanwhile, improve on existing systems in ways that offer other benefits, like reducing an aircraft’s carbon footprint. Caeli Nova says that its Cordillera emergency oxygenation system could if implemented globally, save 1.2m tonnes of CO₂ emissions annually by allowing aircraft to fly at higher altitudes after a decompression event.

Innovators are finding new ways to promote recycling and reduce waste

As expected, a raft of entries for the 2022 Crystal Cabin Award focussed on bringing more sustainability to aircraft interiors. Entries by ELeather, Lantal Textiles or Metzo are designed to achieve this without compromising passenger experience. ELeather’s Essence solution recycles leather waste to produce its upholstery and save on raw materials, while Switzerland’s Lantal Textiles in cooperation with Tenerías Omega and Olivenleder® has introduced a wet-green® tanning process for its leather fabrics, using vegetable oils instead of chrome- and gasoline-based chemicals. Aircraft seat cushion maker Metzo in cooperation with The Vita Group has submitted a recycling system for old cushions to offer passengers an option with lower environmental impact.

Waste and weight reduction will continue to be an arena where industry development is at its most intense. Airbus Operations has engineered a technology-driven solution designed to tackle the problem of passenger food waste. Its AI-based Airspace Food Scanner captures data about passengers’ food consumption, producing valuable data for airlines to adapt their catering services to better match customer demand. Made from sustainable materials, RECARO Aircraft Seating’s modular, lightweight plug-in seat table system promises aircraft weight reduction that, if adopted for 50 aircraft, could save 1,000 tons of CO₂ annually.

Food scanner machine — Airspace Food Scanner by Airbus

An accelerating trend: Aircraft cabins to become an increasingly digital space

In the information age, safety encompasses an increasingly wide cross-section of the air travel experience. Digital and physical security are two needs addressed by Gentex Corporation’s proposal for an iris biometric scanning system. Its engineers envisage an aircraft wide system, for example authenticating crew when entering the cockpit or implemented in a seatback device to personalise passengers’ media or shopping offerings.

Airlines’ in-cabin digital offerings are also becoming a hotbed of innovation. KrisShop on KrisWorld embodies a novel approach by Singapore Airlines, airfree and Thales that shows that the future of in-flight shopping will go far beyond paging through a well-thumbed catalogue. Touted as the world’s first inflight eShopping experience on a seatback IFE system, KrisShop on KrisWorld lets passengers browse a digital catalogue, buy in realtime using a credit card and determine the delivery point, either along their travel route or at home. AerQ’s engineers have submitted AERENA, a platform to help airlines quickly and cheaply adapt onboard apps to personalise their customers’ digital experience, while reducing development costs.

Noise cancelling in consumer electronics has seen avid uptake among frequent flyers in recent years. ACM Aircraft Cabin Modification’s MYZONE applies active noise cancellation (ANC) technology to the headrest and beyond. Compatible with any aviation seat, the designers say that the system can also use window panels and other cabin elements as a loudspeaker, attaining a sizeable 3 dB reduction in aircraft noise.

The Innovations of the Year – the whole world is watching on 14 June 2022

The Crystal Cabin Award, an initiative of cluster Hamburg Aviation, is presented in eight categories: “Cabin Concepts”, “Cabin Systems”, “Health & Safety”, “IFEC & Digital Services”, “Material & Components”, “Passenger Comfort”, “Sustainable Cabin”, and “University”.

For each category, the 28 expert members of the jury select three finalists, which will be announced at the beginning of May 2022. The finalists get to pitch their concepts to the jury in person at the world’s leading trade show for aircraft cabins, the Aircraft Interiors Expo (14th – 16th June 2022 in Hamburg). The winners of the 2022 Crystal Cabin Award will be announced at a gala dinner in Hamburg on the evening of 14 June. For the first time in its history, the prize-giving ceremony will take place at the Altonaer Kaispeicher.

Aircraft Interiors Expo returns as aviation industry recovery gains momentum

08/03/202208/03/2022

In Expo News, Press Releases.

Aircraft Interiors Expo returns as aviation industry recovery gains momentum

After a long-anticipated wait, Aircraft Interiors Expo (AIX), the destination for the cabin interiors industry, will return to Hamburg, Germany from 14-16 June 2022 for its first physical event in three years. With growing momentum in the recovery of air travel, the event returns at a critical time to reunite the industry, creating a sought-after opportunity to connect face-to-face and source the latest cabin innovations in person.

Take your place at AIX with a ticket to this year’s must-attend event.

Aviation industry showing signs of recovery

Data published by the International Air Transport Association (IATA) paints an optimistic outlook for the airline industry, with hopes that it has now left the turbulence of the COVID-19 pandemic behind it. The data, revealed an 11% increase in international tickets in recent weeks – the fastest increase for any two-week period since the crisis began. This follows an Oliver Wyman report which revealed that the global fleet is anticipated to grow to 38,100 by 2032 – a compound growth rate of 4.1% over the decade.

Several people look at an aircraft seating arrangement. — AIX offers unparalleled access to aircraft interior products.

Resuming its pivotal role in helping the world’s airlines source the latest cabin innovations, technologies, inflight entertainment and connectivity solutions, AIX will welcome more than 400 aviation suppliers this June. Filling 11 halls of the Hamburg Messe, the event returns at a comparable size to the last physical event in 2019, demonstrating a commitment from an industry excited for the opportunity to network and demonstrate their latest products. Among those confirmed to exhibit, major OEMs, Boeing and Airbus, as well as industry stalwarts such as Safran, Stelia Aerospace, Diehl Aviation, Jamco Corporation, Collins Aerospace, Lufthansa Technik, STG Aerospace, Sabeti Wain Aerospace, Tapis Corporation and Recaro will come together to highlight the emerging innovation and collaboration that is fuelling the aviation industry’s recovery.

In addition, the event’s popular In-flight Entertainment and Connectivity (IFEC) Zone returns to offer attendees a chance to gain insights into the most up-to-date technology solutions covering everything from servers to OTT systems, and 5G to VR from the likes of Astronics, Thales and Panasonic Avionics Corporation.

A person talks to two other people at Aircraft Interiors Expo — Exhibitors showcase their interior products to a global audience at AIX.

Building connections in person

Helping attendees make up for lost time and build a schedule of invaluable meetings ahead of the show, the organisers have announced it will introduce its efficient show planning tool, AIX Connect to Hamburg for the first time. With more than 400 exhibitors showcasing over 1,000 products, the programme will facilitate targeted business connections based on specific product requirements. It is designed to help key airline buyers meet exhibitors during the show to build connections and discuss new projects.

A presenter speaks at CabinSpace LIVE Seminar Theatre — The CabinSpace LIVE Seminar Theatre has a variety of experts speaking.

Also returning to AIX, the popular, free-to-attend CabinSpace LIVE Seminar Theatre will welcome cabin interior leaders to inspire and debate current market trends and challenges. The carefully curated programme will include an industry market outlook from Cirium, Business Aviation panels and insights from innovative start-ups. Attendees can also join the team from Airbus Scale – an innovative unit that brings together corporate innovation, start-up engagement and company building activities to pioneer sustainable aerospace and develop Airbus’ future programs and businesses. A full programme of topics and speakers will be announced in the coming months.

Providing another reason to celebrate the return of AIX, the CabinSpace LIVE Seminar Theatre will also play host to the winners of the Crystal Cabin Awards – the only international awards for excellence in aircraft interior innovation. Celebrating its 15^th anniversary, the awards recognise and honour the very best innovations for the aircraft cabin, spanning eight categories. This includes Cabin Concepts, Cabin Systems, Health & Safety, IFEC & Digital Services, Material & Components, Passenger Comfort, University and for the first time, its new Sustainable Cabin category.

Several people celebrate winning an award. — Crystal Cabin Awards winners in 2019.

Gain a 360° view of the aviation industry

With the world undergoing significant social change, and the aviation sector embracing new business models and revenue streams, attendees can immerse themselves in new ideas and concepts at the Passenger Experience Conference, which returns on Monday, 13 June 2022. Welcoming renowned and acclaimed global aviation leaders, attendees can learn more about how the industry will be building back differently through a wide range of topics from the growing importance of intermodal travel, rapid digitalisation, and sustainability.

Attendees at AIX will also benefit from its co-location with World Travel Catering & Onboard Services Expo (WTCE) – which will celebrate its 10^th anniversary at this year’s event. Drawing a wider audience to the show, the co-location with WTCE and the Passenger Experience Conference offers attendees a 360° view of the industry, providing a comprehensive platform to identify products and services from all corners of the industry.

Polly Magraw, Event Director, commented: “After three years since the last in-person event, we’re excited to bring the entire industry together once again in June. AIX continues to offer attendees the widest range of innovative products, ideas and solutions in one definitive marketplace. We’re counting down the days until we can once again facilitate the much-needed networking and sourcing opportunities needed to accelerate the recovery of the cabin interior and passenger experience industry.”

Get your ticket to Aircraft Interiors Expo

Take your place at AIX with a ticket to this year’s must-attend event.

Getting Ready for the Next Round of Disruptive Innovation

16/11/202108/03/2022

Getting Ready for the Next Round of Disruptive Innovation

Watch this PEC Session On-demand

After more than a year of planning for accelerated adoption of new innovations and processes, there is more disruption to come. Airlines, engineering and passenger experience leaders continue to reimagine the travel journey. How will initiatives to bring electric and hybrid electric or hydrogen cell aircraft to service inform experiences in commercial cabins? How will new business jet and new air vehicle business models and services compete with or complement the commercial fleet and the extended journey? And how should airlines be reshaping their value proposition so that it’s a win-win for their businesses and their passengers?

Panellists:

Dr. Stathis Kefallonitis, Aviation Business & Passenger Intelligence, Embry-Riddle Aeronautical University
Ben Kaufman, Director, Marketing & Communications, JSX
George Land, Commercial Business Development Director, Hybrid Air Vehicles
Craig M. Vogel, FIDSA, Professor of Design; President, the Live Well Collaborative

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The Sense & Non-sense of Sustainable Food Packaging Onboard

16/11/202117/11/2021

The Sense & Non-sense of Sustainable Food Packaging Onboard

Watch this PEC Session On-demand

In recent times food packaging has come under immense scrutiny … Sustainability is the biggest feature…however where lies the answer? The objective of this panel session is to understand the contemporary challenges faced by the inflight catering industry, specifically when it comes to sustainable food packaging, waste of good food and waste stream problems.

Moderator:

David McConnell, R&D Director, Foodcase International BV

Panellists:

Íris Groeneweg, Manager Onboard Service and Procurement, Icelandair
Laura Heijmann, Buy on Board Manager, Transavia
Dr Eggo Ulphard Thoden van Velzen, Senior Researcher, WFBR -WUR

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Passenger-engagement-as-a-service – the new revenue driver?

16/11/202117/11/2021

Passenger-engagement-as-a-service – the new revenue driver?

Watch this PEC Session On-demand

The entry point to convert passengers into customers has traditionally been in the lead-up to flying and when they are in the aircraft. Offering retailing services before and after the journey (and at any other time for that matter) is an opportunity waiting to be explored. What are the challenges for airlines with ambitions to become lifestyle and travel platforms? What are the key digital and business strategies that will support this transformation? And what can be learnt from recent digital travel initiatives?

Panellists:

Daniel Welch, Senior Analyst, Valour Consultancy
Kian Gould, Founder and Chairman, Omnevo
Manuel Hübschmann, Retail Director, Retail inMotion
Kevin Clark, Chief Executive Officer, Bluebox Aviation
Chris Pok, Chief Executive Officer, KrisShop, a Singapore Airlines Travel Retail Division

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Strategies for a digital revolution in the cabin

16/11/202117/11/2021

Strategies for a digital revolution in the cabin

Watch this PEC Session On-demand

Consumers increasingly expect to micromanage their lives and their travel – at a granular level through their personal devices. Yet the inflight space has some way to go before it is fully connected to the mobile ecosystem. What strategies should airlines and their partners adopt to meet travellers’ expectations for a more connected – and touchless – inflight experience? Where are the opportunities to support greater customisation of the cabin and help crew to deliver great experiences to their passengers?

Moderator:

Seth Miller, Editor, Pax.Ex.Aero

Panellists:

Celine Canu, Head Passenger Process & Facilitation, International Air Transport Association
Chris Rogerson, Vice President of Global Sales, Inmarsat Aviation
Ron Verweij, Senior Manager, UX Design & Innovation Connectivity, Safran Cabin
Philippe Combe, Portfolio Manager Mobile ONAIR, SITA

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Reducing the Cabin’s Environmental Footprint

16/11/202117/11/2021

Reducing the Cabin’s Environmental Footprint

Watch this PEC Session On-demand

Climate change is demanding disruptive thinking from the entire aviation industry and the cabin community has a vital role to play in effecting the necessary paradigm shift. Just how far can we push light-weighting and what materials and technologies will support these initiatives? How should we build end-of-life repurposing into product development processes – and make it easier to recycle? How should we assign value to sustainability and what impact will it have on the business models underpinning the market for interior products and spares? Furthermore, how should we engage with passengers on the industry’s sustainable journey?

Moderator:

Murdo Morrison, Head of Strategic Content, Flightglobal

Panellists:

Jan-Boris Philipp, Head of Research System, Diehl Aviation
Gary Doy, Managing Director, Doy Design
Brian Moran, Vice President, Global Sustainability Policy & Partnerships, Boeing
Erin McCleave, Executive Director, International & Aftermarket Strategy, Collins Aerospace

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Innovative Materials and Methodologies Underpinning Recovery

16/11/202117/11/2021

Innovative Materials and Methodologies Underpinning Recovery

Watch this PEC Session On-demand

The coronavirus pandemic has fast-tracked new thinking on materials and manufacturing techniques as well as the adoption of technologies and methodologies that underpin innovation and co-creation. How can we harness these new components and processes to transform the cabin experience? How are these approaches changing the way the passenger experience community collaborates? What opportunities do they offer to reinvigorate the supply chain to meet the challenges of 2022 and beyond?

Moderator:

Martin Darbyshire, Chief Executive Officer, tangerine

Panellists:

Samantha Bunyan, Head of Industry Engagement & Sustainability, Cecence
Roy Bjorlin, Vice President Business Development, e2ip technologies
Roland Gerhards, Chief Executive Officer, ZAL
Martina Starke, Director, Munich Studio, Designworks, A BMW Group Company

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How Airlines can Offer Their Passengers More Value with Digitization and Outstanding Customer Experience

16/11/202117/11/2021

How Airlines can Offer Their Passengers More Value with Digitization and Outstanding Customer Experience

Watch this PEC Session On-demand

This session will consist of a keynote by Ian Golding on Customer Experience followed by a panel discussion with players from the aviation industry on the importance and potential of customer experience on inflight connectivity.

Moderator:

Ian Golding, Global Customer Experience Specialist, Customer Experience Consultancy Ltd

Panellists:

Jan-Peter Gaense, Head of Passenger Experience Solutions, Lufthansa Systems
Mark Cheyney, Inflight Connectivity Development Manager, Virgin Atlantic
Thomas Laxar, Head of IFEC Content & Portal, Lufthansa Group
David Fox, Vice President Inflight and Connectivity Services, Deutsche Telekom AG

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D is for dignity: democratising air travel for passengers with disabilities

16/11/202106/03/2024