Registration Is Now Open for AIX 2023

Registration Is Now Open for AIX 2023

Visitor registration is now open for this year’s Aircraft Interiors Expo (AIX) and co-located World Travel Catering & Onboard Services Expo (WTCE), which will take place from 6-8 June 2023, at Hamburg Messe, Germany. Register today and join the global cabin interiors and onboard services community.

Creating the cabins of the future, together

Aviation and rail professionals from across the globe will be able to view the latest products and services from the cabin interiors and onboard services supply chain. Across the three-day show, attendees can touch and test the latest products and services from across:

  • Seating
  • In-flight Entertainment and Connectivity
  • Aircraft Manufacturer
  • Big Data and Analytics
  • Cabin Management Systems
  • Fasteners
  • Lavatory & Waste Equipment
  • Galleys & Galley Equipment
  • Lighting / LEDs
  • BizJet Refurbishment and Interior Design

and much more.

600+ Suppliers, 1,000+ Products

Representatives from key airlines will be joined by leading suppliers including Acro Aircraft Seating, Thales, AJW Technique Interiors, Telesat, ViaSat, Thompson Aero Seating, STELIA Aerospace, Panasonic and KID-Systeme GmbH.

They will be joined by a number of first-time exhibitors including 9T Labs, Lamberts London, SkyFive, Pariani Srl, Hughes and many more.

AIX Connect

With the return of AIX Connect, attendees can pre-schedule meetings with new or existing business connections, receive personalised matchmaking recommendations, discover new contacts, and arrive at the show with an organised schedule.

IFEC Zone

AIX’s IFEC Zone will return to halls B2-B4 to bring all the hardware, software, digital tools, connectivity solutions and content services together that will help airlines to deliver highly desirable consumer opportunities to their passengers.

Passenger Experience Conference

The Passenger Experience Conference (PEC), taking place the day before AIX will return, hosted at CCH – Congress Center Hamburg to offer a programme of conference sessions covering sustainability, passenger experience, revitalised transport modalities and repurposing onboard materials and their effects on the industry.

woman speaking at cabin space live with projector

CabinSpace Live

CabinSpace Live Seminar provides a dedicated theatre at Aircraft Interiors Expo to discuss the cabin of tomorrow and beyond. Gain insights from industry thought leaders and fellow peers as they share experiences and case studies to help you source solutions and elevate your business strategies.

Informational sessions will cover IFEC, cabin interiors, business jets, sustainability, accessibility, and more across the three days of the event and are free to attend.

VIP Programme

If you are an employee of an airline, leasing company or BizJet operator, now you can unlock the benefits of being an AIX VIP, including:

  • VIP AIX Connect Access for upgraded access to so you can network and arrange meetings with exhibitors and other VIP industry peers before the event.
  • VIP Lounge Access with a place to relax, work or network away from the show floor. Lunch, snacks and refreshments are available throughout the event.
  • Dedicated VIP Entrance to skip the queue and access the Airline Club Lounge from 8 am on show opening days.
  • VIP Digital Gift Bag with exclusive deals, giveaways and promo items.
  • Discounted Rate for PEC to gain valuable insights into the industry and help shape the future of passenger experience.

Register today for AIX

To register for your pass to attend AIX, click the button below.



Aircraft Interiors Expo returns as aviation industry recovery gains momentum

Aircraft Interiors Expo returns as aviation industry recovery gains momentum

After a long-anticipated wait, Aircraft Interiors Expo (AIX), the destination for the cabin interiors industry, will return to Hamburg, Germany from 14-16 June 2022 for its first physical event in three years. With growing momentum in the recovery of air travel, the event returns at a critical time to reunite the industry, creating a sought-after opportunity to connect face-to-face and source the latest cabin innovations in person.


Take your place at AIX with a ticket to this year’s must-attend event.


Aviation industry showing signs of recovery

Data published by the International Air Transport Association (IATA) paints an optimistic outlook for the airline industry, with hopes that it has now left the turbulence of the COVID-19 pandemic behind it. The data, revealed an 11% increase in international tickets in recent weeks – the fastest increase for any two-week period since the crisis began. This follows an Oliver Wyman report which revealed that the global fleet is anticipated to grow to 38,100 by 2032 – a compound growth rate of 4.1% over the decade.

Several people look at an aircraft seating arrangement.
AIX offers unparalleled access to aircraft interior products.

Resuming its pivotal role in helping the world’s airlines source the latest cabin innovations, technologies, inflight entertainment and connectivity solutions, AIX will welcome more than 400 aviation suppliers this June. Filling 11 halls of the Hamburg Messe, the event returns at a comparable size to the last physical event in 2019, demonstrating a commitment from an industry excited for the opportunity to network and demonstrate their latest products. Among those confirmed to exhibit, major OEMs, Boeing and Airbus, as well as industry stalwarts such as Safran, Stelia Aerospace, Diehl Aviation, Jamco Corporation, Collins Aerospace, Lufthansa Technik, STG Aerospace, Sabeti Wain Aerospace, Tapis Corporation and Recaro will come together to highlight the emerging innovation and collaboration that is fuelling the aviation industry’s recovery.

In addition, the event’s popular In-flight Entertainment and Connectivity (IFEC) Zone returns to offer attendees a chance to gain insights into the most up-to-date technology solutions covering everything from servers to OTT systems, and 5G to VR from the likes of Astronics, Thales and Panasonic Avionics Corporation.

A person talks to two other people at Aircraft Interiors Expo
Exhibitors showcase their interior products to a global audience at AIX.

Building connections in person

Helping attendees make up for lost time and build a schedule of invaluable meetings ahead of the show, the organisers have announced it will introduce its efficient show planning tool, AIX Connect to Hamburg for the first time. With more than 400 exhibitors showcasing over 1,000 products, the programme will facilitate targeted business connections based on specific product requirements. It is designed to help key airline buyers meet exhibitors during the show to build connections and discuss new projects.

A presenter speaks at CabinSpace LIVE Seminar Theatre
The CabinSpace LIVE Seminar Theatre has a variety of experts speaking.

Also returning to AIX, the popular, free-to-attend CabinSpace LIVE Seminar Theatre will welcome cabin interior leaders to inspire and debate current market trends and challenges. The carefully curated programme will include an industry market outlook from Cirium, Business Aviation panels and insights from innovative start-ups. Attendees can also join the team from Airbus Scale – an innovative unit that brings together corporate innovation, start-up engagement and company building activities to pioneer sustainable aerospace and develop Airbus’ future programs and businesses.  A full programme of topics and speakers will be announced in the coming months.

Providing another reason to celebrate the return of AIX, the CabinSpace LIVE Seminar Theatre will also play host to the winners of the Crystal Cabin Awards – the only international awards for excellence in aircraft interior innovation. Celebrating its 15th anniversary, the awards recognise and honour the very best innovations for the aircraft cabin, spanning eight categories. This includes Cabin Concepts, Cabin Systems, Health & Safety, IFEC & Digital Services, Material & Components, Passenger Comfort, University and for the first time, its new Sustainable Cabin category.

Several people celebrate winning an award.
Crystal Cabin Awards winners in 2019.

Gain a 360° view of the aviation industry

With the world undergoing significant social change, and the aviation sector embracing new business models and revenue streams, attendees can immerse themselves in new ideas and concepts at the Passenger Experience Conference, which returns on Monday, 13 June 2022. Welcoming renowned and acclaimed global aviation leaders, attendees can learn more about how the industry will be building back differently through a wide range of topics from the growing importance of intermodal travel, rapid digitalisation, and sustainability.

Attendees at AIX will also benefit from its co-location with World Travel Catering & Onboard Services Expo (WTCE) – which will celebrate its 10th anniversary at this year’s event. Drawing a wider audience to the show, the co-location with WTCE and the Passenger Experience Conference offers attendees a 360° view of the industry, providing a comprehensive platform to identify products and services from all corners of the industry.

Polly Magraw, Event Director, commented: “After three years since the last in-person event, we’re excited to bring the entire industry together once again in June. AIX continues to offer attendees the widest range of innovative products, ideas and solutions in one definitive marketplace. We’re counting down the days until we can once again facilitate the much-needed networking and sourcing opportunities needed to accelerate the recovery of the cabin interior and passenger experience industry.”

Get your ticket to Aircraft Interiors Expo

Take your place at AIX with a ticket to this year’s must-attend event.

The key trends airlines will follow in 2021

The key trends airlines will follow in 2021

Not so long ago the main preoccupation of passenger experience thinkers at airlines was how to get travellers in seats and to keep everyone happy.

That was the old reality, but if any message has emerged from recent trend-spotting reports from organisations such as Euromonitor, Springwise and Trendwatching, consumer awareness and expectations have significantly shifted. Let’s have a closer look at those new expectations.

The brand will be key for airlines

Specifically, customers are predicted to be much more brand conscious regarding those organisations that make positive contributions to the sustainability of our planet and our societies. The need for clean, driven by the pandemic, is here to stay. And the adoption of digital technologies that bridge the physical distance between us will continue to accelerate.

Trends that were just over the horizon not so long ago, are now established fact. Digging into the detail reveals both the need to change quickly and areas of opportunity for the coming year.

An Alaska Airlines aircraft flies over the Golden Gate suspension bridge in San Francisco
Alaska Airlines has announced its commitment to using sustainable fuel. (Alaska Airlines)

The recovery is seen as the chance for a green reset. This is underscored by Euromonitor International’s Top 10 Global Consumer Trends 2021, which advocates a shift from a volume- to a value-driven economy.  “Brands that rebuild a greener and more equitable world could gain not only a competitive advantage but also the necessary social licence, or trust of society, to operate,” it predicts.

Furthermore, this shift is echoed in 5 Forces of Disruption, the 2021 forecast from Re_Set Advisory and Springwise, which highlights that seven in ten consumers intend to make permanent behavioural changes to improve their response to the climate emergency. Quick fixes will not cut it, instead, they must look to make meaningful changes, such as de-carbonisation and elimination of plastics throughout the supply chain. “Sustainability must permeate every aspect of doing business,” state the innovation specialists.

A continued focus on sustainability for airlines

The business opportunities identified in Trendwatching’s 21 Trends for 2021 include transcycling, where brands make use of their waste to enter new markets. Another is carbon labelling, whereby revealing the true (hidden) cost of products will win customer trust and competitive advantage. It cites a pop-up shop launched by Swedish food brand Felix, where items are priced according to their carbon footprint, saying this approach is spreading to restaurants and fashion brands as well.

We all know that ultimately travellers will expect their consumer experiences on the ground to be reflected in the air, so how should the interiors community respond? For some time now SEKISUI KYDEX’s focus has been to ensure that the lifecycle of its products is sustainable and materials are 100% recyclable. As part of the full lifecycle approach, it partners with the Aircraft Interior Recycling Association (AIRA) to implement recycling streams for materials that reach the end of their use.

A British Airways plane flying with forest and farm land below it.
British Airways is aiming to be net zero by 2050. (British Airways)

Talking with Design Director Karyn McAlphin, circular solutions will be the way forward. She goes on to say: “Socially conscious brands will pursue lighter weight alternatives, redesign structures we’ve relied upon for years, and determine how to take things apart at their end of life to upcycle for different purposes. Ultimately, brands viewed as contributing to a cleaner, healthier, more equitable world will gain a competitive advantage.”

Safe to fly initiatives needed across the industry

Reassuring passengers that it is safe to fly by implementing rigorous cleaning regimes, plus investigating antimicrobial surfaces and materials have been key to the interiors sector’s pandemic strategy. What Euromonitor calls safety obsessed (but might be more easily understood as hygiene obsessed) is not just desirable, but as good as mandatory, with customers expecting efficiency and cleanliness.

A worker wipes the seat back screen onboard an airplane seat
Delta has been one of many airlines to show off their increased cleaning protocols. (Delta)

Definitions of wellness will expand to include mental wellbeing, with Trendwatching spotlighting products and services that seamlessly boost mental and emotional health as an innovation opportunity.  Think about it for a moment. Even before the pandemic, stress has been hardwired into the journey for many passengers. How then should onboard environments and services be developed to alleviate that stress and make travellers better informed and so feel more in control?

A touchless future onboard aircraft

Another aspect of the past year’s need for clean has been going touchless. In our everyday lives, card and mobile payments have dominated the shopping experience when we are able to go outside. While air travel initiatives have ranged from Emirates and the International Air Transport Association (IATA) trialling a digital COVID-19 pass to Jamco and ANA teaming up on a hands-free lavatory door.

Jamco and ANA are developing hands-free door handles as part of ‘Project Blue Sky’. (Jamco)

Going touchless complements, the third force for disruption – high-speed adoption of digital technologies. Re_Set and Springwise observe that a comprehensive digital strategy is now essential. In response to the pandemic, businesses have been experimenting with everything from virtual showrooms to social shopping that blends e-tailing with social media. They predict that other content-first strategies are likely to emerge such as using digitisation to drive greater personalisation.

The realms of the physical and virtual are no longer distinct separate entities. Consumers now rely on digital tools for daily activities, with Euromonitor noting that consumers, especially younger people, are indifferent as to whether these activities are physical or virtual; they no longer distinguish between the two.

2021 will still be challenging for airlines

2020 has changed the culture around flying. B2B or B2C, customers and passengers are questioning everything we did before. How the passenger experience community rises to these challenges in 2021 will have a far-reaching impact in the years to come. What is clear is that shape of the industry in 2021 is already looking very different from the way we imagined just a year ago.

AIX 2024: Event Signifies Industry Resurgence

AIX 2024: Event Signifies Industry Resurgence
event signifies industry resurgence featured image tempalte

Aircraft Interiors Expo (AIX) came to a close on Thursday, 30 May, after welcoming 12,817 attendees from across the globe – a 22% increase on 2023. Across the three days, representatives from 166 airlines joined the event to find new products and services to enhance their cabin interiors.

The 2024 event was met with acclaim as attendees echoed sentiments of inspiration and that “AIX is back” and exceeding pre-pandemic levels.

Felipe Amorim, Cabin Avionics Engineer at Delta Airlines, said: “[It’s] great to see what’s out there right now in the industry, specifically scoping out the latest innovations in IFE, lighting, and electrical components in general. We’ve had some really beneficial conversations – [it’s] been good to put some faces and names. I’d recommend the show to my peers, it’s overwhelming in the best way.”

Meanwhile, Lauren Kenealy, Marketing Director at Tapis Corporation, said: “Every year tops the last somehow. This is my third show, and it’s been super to maintain and grow these relationships and see familiar faces each time we come. We’re already looking forward to next year.”

Product launches across the event

AIX 2024 began with major announcements from exhibitors, including Panasonic Avionics and Collins Aerospace, who jointly unveiled MAYA, a transformative next-generation business class suite concept. MAYA combines the tw­­o companies’ respective expertise in design, technology, and integration into a singular integrated solution, providing a clear differentiator for the business class cabin by redefining comfort, passenger immersion, accessibility and sustainability for the future of air travel experience.

Panasonic Avionics noted that the featured Astrova Curve 45-inch ultra-wide, ultra-high-definition curve screen with an OLED display and headphone-less audio system is three times larger than typical business class screens and is in the same 21:9 screen format used in cinemas.

Safran also showcased its RAVE IFE system, a set of new cloud-based services that will drive its next generation of IFEC, branded under the banner of RAVE Cloud Services. The system is designed to move large volumes of data to and from aircraft, as well as process and store large data onboard the aircraft.

aircraft interiors components inside a glass case

Leading aircraft seating manufacturer, Recaro, introduced its new seat naming system, aligning it with the wider Recaro brand and featuring names from R1 to R7 to represent the diverse classes and intricacies of their seating solutions. Its R Sphere seat, a seating concept that uses sustainable materials such as cork, wood, recycled fishing nets, and cactus, was also showcased and secured the runner-up place in the Crystal Cabin Awards (CCA) Sustainable Cabin category.

Later, Airbus unveiled its airspace interior for the A330neo, in a first full-size mock-up on the show floor. The interior design now features a new Hero Light and Welcome Panel, along with a range of new linings, door frame panels and windows.

It also showcased the A321xlr – a “game changer” design, bringing a wide-body aircraft feel to a narrow-body. Leading aviation leather supplier, Muirhead announced its chrome and heavy metal-free FreeTAN® tanning solution with FR technology and free from heavy metals, chrome, and glutaraldehyde. The Scotland-based manufacturer has fully replaced its existing tanning chemistry with compostable technology, marking a significant stride in its commitment to eliminating the use of fossil fuels, oil-based elements, and heavy metals from all its operations and products.

The leather, already seen on selected British Airways flights, was showcased to the public at the show for the very first time.

Thales revealed its new FlytEDGE digital IFE solution, which leverages its award-winning Onboard Data Center and a partnership with Netskrt Systems to enable cloud-based content management and onboard edge caching, with a view to facilitating streaming content partnerships, and improving the passenger experience.  

expliseat employees with Tiseat

Paris-based aircraft seat manufacturer, Expliseat, known for producing the world’s lightest range of commercial aircraft seats, attracted swarms of crowds as it revealed its all-carbon-and-titanium structure, TiSeat 2x, designed for Air France. The seat will be making its debut on Air France flights this autumn as part of the airline’s cabin renewal program for its regional subsidiary’s Embraer E190 fleet.

Across the three days, a total of 458 companies showcased their solutions to international airlines looking to create their cabins of the future. This included 63 businesses that joined the event for the first time, such as SleeperTech – an Australian manufacturer and supplier.

It launched a brand-new patented product, SleeperSeat, that aims to redefine passenger comfort and experience in economy-class cabins. Combining a reclining backrest with an articulated headrest and thigh support pad, the pioneering solution gained attention from seat manufacturers and airlines alike as previously unattainable comfort was functionally provided.

The PEC trifecta

The Passenger Experience Conference (PEC) commenced on Monday, 27 May, the day before AIX opened, welcoming visitors for one full day of speaker sessions and panels discussing the future of passenger experience innovation and solutions.

The day began with a plenary session led by Professor Peter Vink from Delft University of Technology; Jochen Werner from Airbus; Melanie Berry from Iberia; Glenn Johnson from Collins Aerospace; and Seth Miller from PaxEx.Aero. ‘Innovating Tomorrow’s Travel Experiences’ set the tone for the conference, emphasising the importance of envisioning solutions to current travel frustrations and meeting the evolving needs of future travellers across the aviation sector.

matt crane, aviation sustainability forum holding microphone

The conference then divided into three streams: Future Connected, Future Now, and Future Efficient, delving into the most pressing topics concerning the industry today; innovative approaches to accessibility, the potential of technologies and AI in enhancing passenger experiences, strategies to minimise the environmental impact of cabin operations, plus many others.

In Future Now, the session, ‘Removing the Roadblocks to Accessible Travel,’ explored how current initiatives can drive significant changes in travel, promoting new experiences and business methods. Moderated by Glenn Johnson, Senior Technical Fellow at Collins Aerospace, the discussion included insights from industry leaders on enhancing accessibility in aviation.

Eric Ezell, Head of Cabin & Cargo Innovation at Airbus, emphasised the importance of learning from other industries like trains, buses, and public buildings to introduce effective accessibility measures on board, while Brenna Wynhof, Regional Director of Cabin Marketing at Boeing, highlighted the need for collaboration across the aviation sector to achieve accessibility goals.

Over in Future Connected, the panel session, ‘The Challenges and Opportunities of Data Sharing in Aviation’, addressed the need for improved information sharing between travel partners to create frictionless and connected passenger experiences.

Tim Sommer, Vice President Head of Connected Aircraft Programme at Airbus, Michael Wolters, CEO of Banbutsu, Simon Nowroz, General Manager at Beyond, and Kei Sugimoto, Senior Director, Product and Service Development of Japan Airlines, explored strategies to ensure data is used to its fullest potential and build trust between companies within the aviation ecosystem and ways to dismantle barriers to data utilisation.

In the final stream, Future Efficient, Matt Crane, Founder of the Aviation Sustainability Forum (ASF), spoke on the significant issue of cabin waste and its far-reaching environmental and economic impacts in his session, ‘An Opportunity Too Big to Waste’. Crane introduced the ASF and touched on how food waste alone costs the industry over USD $5.9 billion annually, with an additional USD $0.5 billion in disposal costs.

The aviation industry “generates millions of tonnes of waste annually” which is a figure “expected to double by 2050 with the increase in air travel and aircraft numbers,” he said.

Countless opportunities for knowledge sharing

With the fitting backdrop of Hamburg, an epicentre of technology and innovation, the show was a vibrant hub for knowledge sharing and information exchange. CabinSpace Live, the dedicated theatre to discuss the cabin of tomorrow and beyond, continued to showcase visionary ideas.

Taking place on Tuesday, 28 May and Wednesday, 29 May, leaders and experts from Valour Consultancy, Iberia, Hughes, Axinom, Burrana, Flydubai, plus many more, took to the stage for informational sessions and panels covering IFE, cabin interiors, business jets, sustainability, accessibility and connectivity.

speakers at cabinspace live seated

Discussing the exciting future of aircraft cabins, highlighting new and improved onboard concepts and products in the session, ‘New Era: The Fascinating Future of the Aircraft Cabin’, was Ralph Wagner, Co-Founder and CEO of Axinom; David Pook, Vice President of Burrana; Duncan Jackson, President of FlightPath3D; and Mats-Omri Schumacher, Head of Product Management at AerQ.

Jackson shared his thoughts on the future of aircraft cabins, predicting that 30% of the audience will experience vertical take-offs (VTO) at some point in their lifetime and noted that we are likely “the last generation needing explanations for basic internet functions”.

Schumacher focused on the potential of applications learning from each other to enhance passenger experiences. Additionally, he envisioned personalised offers tailored to passenger preferences, such as exclusive concert tickets offered to a Taylor Swift fan flying to New York City.

Other sessions included ‘Cabin Refurbishment: Investing to Impress’, sponsored by HMG Aerospace. Here, moderator Jennifer Coutts-Clay, Author at Jetliner Cabins, was joined by David Rice, Managing Director at Optimum Aero; Melanie Berry, Director of Customer Experience at Iberia; Jacobo Mesta, CEO of Soisa Aircraft Interiors; and Daniel Kerrison, SVP Inflight Operations at Flydubai.

The session began with panellists discussing memorable cabin refurbishment programmes before they delved into the question of measuring ROI and achieving customer validation. Closing the discussion, Coutts-Clay shifted towards the future, with panellists exploring how to incorporate a more personalised experience into the cabin during future cabin refurbishments.

Viasat Women In Aviation panel

On Wednesday, 29 May, a Women in Aviation Panel and Luncheon, held by global communications company, Viasat, and led by female executives, focused on the evolving landscape of the travel industry, with a particular emphasis on personalisation, seamless travel experiences, the role of AI, leadership, and Diversity, Equity, and Inclusion (DEI). Leaders from Delta Airlines, Icelandair, and Viasat discussed the importance of customer loyalty and a frictionless travel journey.

While AI is being evaluated as a valuable tool for reputation management and customer service optimisation, concerns were raised regarding privacy and its potential negative impact on the human element of hospitality onboard. The discussion also highlighted the need for airlines to develop AI solutions tailored to specific parts of the passenger experience, and for suppliers to create solutions that support airlines’ operational needs.

On the topic of female leadership, the importance of building strong teams, authenticity, resilience, and adaptability was emphasised by the three leaders.

polly magraw, event director, headshot

Polly Magraw, Event Director of AIX and WTCE, said: “This year saw the numbers of attendees increase not only on the previous year but on pre-pandemic levels, demonstrating that airlines around the world are looking for innovative ways to improve the cabin experience.

“Familiar faces and newcomers alike contributed to one of the most dynamic environments we have ever seen, with so many unveilings and product launches that remind us once again that AIX is the leading event for the aircraft interiors industry. We look forward to next year to see the next generation of cabin interiors solutions.”

Aircraft Interiors Expo 2025 will return to the Hamburg Messe, Hamburg, Germany, from 8-10 April 2025.



Creating the Cabin of Tomorrow: Rethinking Space, Luxury and Sustainability

Creating the Cabin of Tomorrow: Rethinking Space, Luxury and Sustainability
man on plane looking out window

In January 1914, the world’s first scheduled commercial passenger flight took off, travelling from St. Petersburg to Tampa, Florida. Despite transporting just a single passenger, this historic journey springboarded an entire future of air travel.

Though technology, logistics, and infrastructure all underwent significant evolution in the following decades, airlines today are still having to manage some of the most fundamental concerns, navigating a landscape shaped by shifting passenger expectations, regulatory requirements, and economic pressures.

When creating their newest cabins, airlines are having to grapple with a myriad of conflicting priorities to effectively cater to the needs and preferences of their extensive base of stakeholders, from passengers and employees to shareholders and regulatory bodies. One of the most prevalent challenges is the balancing act between maximising space efficiency within an aircraft while maintaining a sense of luxury, quality, and comfort.

The space efficiency–passenger experience paradox

Since the conception of the commercial aircraft, designers have been looking to maximise space and reduce weight onboard, in order to save fuel costs, optimise seating, and create a pleasant and functional inflight environment for both passengers and airline staff.

Though advances in technology and infrastructure have helped to manage certain elements, the fundamental question remains the same. How can airlines find the perfect balance between maximising space efficiency and optimising the passenger experience?

Considering sustainability

This balancing act was made even more complex when airlines began to consider how sustainability would fit into the mix. Nico den Ouden, Chief Technology Officer and General Manager of Seating at Gen Phoenix explains, “In our experience, there is a balancing act that airlines are trying to achieve between providing passengers with the ultimate onboard experience in terms of quality, comfort and design, reducing overall cabin weight, as well as reducing waste and working towards meeting aggressive net zero-emissions targets.”

Den Ouden explains that although industry progress has been gradual, “We expect this to start accelerating as the industry receives increasing pressure from eco-conscious travellers who are increasingly choosing airline brands that are prioritising sustainability across the entire flying experience.”

To significantly reduce emissions, one of the biggest changes the industry has witnessed is airlines increasingly making the switch to narrow-body (NB) aircraft. Though they have traditionally been used for short-haul flights, advances in technology are making these aircraft viable for medium and even long-haul journeys.

Despite the benefits that NB aircraft offer from a sustainability perspective, naturally, they create new and distinct challenges for airlines and cabin designers. Unlike a wide-body aircraft – which traditionally boasts a twin-aisle, with passengers seated seven to ten abreast – a NB aircraft will have only one aisle and between two to six seats per row. 

When you consider all the additional passenger luggage, food and drink, amenities, health and safety items, and medical supplies needed onboard a long-haul flight – compared to that of a shorter journey – it puts into perspective some of the difficulties associated with using a NB aircraft. Not to mention, airlines must achieve this all while upholding a sense of quality and luxury.

With some clever planning, these challenges are able to be addressed using new technologies, innovative products, and logistical, space-saving methods and solutions.

A reimagined approach

Solving the puzzle of maximising both space efficiency and passenger experience – while also taking sustainability into account – requires the adoption of a fresh mindset, in order to curate the cabin of the future.

Gary Doy, Founder and Managing Director at Doy Designs explains, “Ultimately airlines need to maximise the revenue generated from a given space to achieve their business potential. We can optimise the space available by blending functionality and passenger environments in clever and sometimes unexpected ways. Borrowing space from one area and adding it to another where it has greater value is one philosophy we use when designing passenger environments.”

Doy also highlights the importance of questioning features that have become common practice over the years, suggesting that when reevaluated, they “may offer opportunities to change the travel experience for the better.”

Doy elaborates, “One example is the removal of the tray table on the DOY Design Ultra Slim Economy Seat which allows us to provide greater passenger space for short-haul trips and questions the need for a full galley on the aircraft. This opens the opportunity to use the space for a full size Passengers with Reduced Mobility (PRM) lavatory that would arguably improve the facilities experience for all passengers.”

Elements such as tray tables on aircraft are so ingrained in the minds of both passengers and airline staff that it could be challenging to reconsider their necessity. However, embracing these against-the-grain ideas, and challenging the traditional norms could well lead to transformative outcomes for overall passenger experience.

To understand what should be prioritised in the cabin of the future, airlines are looking to their stakeholders. For Lee Clark, Senior VP of Strategy at Rosen Aviation, “Clever and efficient design comes down to understanding the needs of all stakeholders and their constraints.” He explains, “Ultimately, we rely on innovation to create novel and new solutions by addressing specific pain points without losing sight of the driving factor – the passenger experience.”

Leveraging technologies

Beyond space-saving strategies, technology can play a pivotal role in transforming the passenger experience, enhancing not only comfort but engagement.

A great example of this is the world-renowned Emirates digital side windows. Clark explains, “Rosen Aviation was the very first supplier to provide digital side-windows to Emirates, in partnership with WASP and Collins Aerospace that designed and built the Emirates first-class Game Changer suite. The initial feedback was so overwhelmingly positive that we’ve now heard customers are actively seeking the middle seats that contain digital windows in preference to traditional outside “window” seats. A key driver of increased bookings is the vastly superior night flying experience offered by digital windows, where the starry night sky is much more vibrant and visible without ambient light and reflections found on traditional windows.”

This is a fantastic example of how innovative inflight technology can practically transform the flying experience for passengers. Additionally, as such technologies develop and become more mainstream, they are primed to revolutionise the way passengers perceive and enjoy flying, marking potentially significant milestones in the evolution of air travel.

Moving forward

When envisioning the cabin of the future, it’s clear that the industry is at a pivotal moment where the convergence of space, luxury, and sustainability is reshaping the very essence of air travel. While the challenges faced by airlines in balancing these elements are certainly prominent, they also present opportunities for innovation and reimagining what air travel can be.

By embracing fresh perspectives, implementing advanced technologies, and actively involving stakeholders in the design process, airlines can navigate these challenges and create cabins that exceed expectations. From rethinking traditional features to embracing cutting-edge solutions, the cabin of tomorrow promises a more enjoyable, sustainable, and transformative flying experience for passengers across the globe.



Innovative Lavatory & Waste Equipment Products Onboard

Innovative Lavatory & Waste Equipment Products Onboard
aix 2023 top product interest bar chart

 Similar to seating, galleys & galley equipment, Lavatory & Waste Equipment remained one of the most sought-after product categories at the show last year. For the next edition of the show, the AIX team looks forward to some of the latest offerings from returning and new-to-show Lavatory & Waste Equipment suppliers.  

Euro Composites S.A.

Euro-Composites-S.A.-LOGO

Euro Composites S.A. (EC) specialises in the development and production of new products and technologies using high-quality and sophisticated composite materials. It manufactures complex composite products, including honeycomb core structures, catering to various industries, such as architecture, mechanical engineering, space, defence, and more. 

A380 first class lavatory housing

EC designs and produces ready-to-install units, such as the A380 First Class Lavatory Housing. In addition to toilet modules, EC provides the aviation industry with galleys and floor coverings for passenger aircraft. 

Röder Component Service Center GmbH

Röder-Component-Service-Center-GmbH-LOGO

Founded in Egelsbach in 1922, the Röder Group is one of Germany’s oldest and most traditional aviation enterprises. It maintains, repairs, and overhauls aircraft (MRO) and components, as well as designs, develops, and manufactures parts and components for the aviation sector. 

Adams Rite Aerospace components

The Röder Group offers MRO services for cabins in both commercial and business aviation. It operates as an OEM-authorised service station for repairs of Adams Rite Aerospace faucets and other components for the A380. Additionally, the company is capable of fulfilling OEM warranty requirements. 

Wencor LLC

Wencor-LLC-LOGO

For over 65 years, Wencor has been a global leader in the aftermarket aerospace industry, supporting airlines, MRO facilities, OEMs, and both US and foreign militaries. It combines its capabilities in PMA design and development, CMM/DER repairs, and programme management to increase material availability, improve reliability, and minimise aircraft maintenance costs. 

Wencor toilet seat 

Wencor collaborates closely with airlines and MROs in developing FAA-approved alternative parts for airframes and engines. One notable innovation is its toilet seat, which has a slow-closing mechanism for both the cover lid and seat ring, preventing slamming down and potential damage to the lavatory shroud. The toilet seat also features moulded-in bumpers that won’t break off and fall into the bowl/plumbing. Beyond having no paint to eliminate chipping issues, the Wencor toilet seat boasts an industrial-strength construction that ensures the cover lid remains securely attached to the seat ring and hinges. 

Hebmüller SRS Technik GmbH

Hebmüller-SRS-Technik-GmbH-LOGO

The Hebmüller Group has been a leader in designing, producing, and distributing industry-specific equipment for more than 25 years. The company’s product range includes valves, regulators, couplings, hoses, mixers, heat exchangers, and catalyzers, all aimed at raising production efficiency and conserving resources across various industries worldwide. 

Air stop drain valves

The Hebmüller Group supports the aviation industry with specialised solutions for controlling galleys and lavatories. Its Air Stop Drain Valves are manufactured specifically for managing grey water applications below the sink in lavatories and galleys, which help ensure efficient and safe, reliable operation. 

Krüger Aviation GmbH

Krüger-Aviation-GmbH-LOGO

Krüger Aviation GmbH, a family-owned company, is a renowned supplier in the aviation industry, specialising in the production of complex parts and a wide range of cabin plastics. The company is dedicated to manufacturing high-quality plastic components and semi-finished products for aviation applications. 

Aviation mirrors

Krüger is the world’s leading supplier of high-quality mirrors for the aviation industry. Its K-Reflexion line of polycarbonate sets a new standard for aircraft lavatory mirrors. These mirrors offer exceptional clarity and picture-perfect reflections, with some models featuring semi-transparent areas in which monitors may be installed to provide various types of information. In 2017, the KRX070 model from the K-Reflexion line was a finalist in the Material and Components category of the Crystal Cabin Awards 2017. 

EFW

EFW-LOGO

EFW delivers superior solutions to the leading aerospace companies worldwide. The Dresden-based company holds design organisation approval and STC (Supplemental Type Certificate) for all new generation Airbus conversion programmes. It designs, produces, and installs weight-saving composite solutions, as well as maintains, repairs, and overhauls both military and commercial aircraft. 

Cabin interior modules

EFW excels in designing, manufacturing, and assembling cabin interiors and fully equipped modules. Part of its portfolio consists of complete modules for lavatories. It also features retrofittable access lavatories for people with reduced mobility (PRM) for the A320 family. 

Aereos Interior Solutions

Aereos-Interior-Solutions-LOGO

Aereos Interior Solutions provides custom cabin, galley, and lavatory solutions for commercial airlines, MROs, and OEMs. As one of five divisions managed by Aereos, it leverages a wealth of expertise to meet the unique needs of the aviation industry. 

Toilet shroud and seat 

In 2020,the provider proudly launched the industry’s first built-in antimicrobial high-touch parts for aircraft interior cabins and lavatories. Its toilet seats are integrated with antimicrobial layering technology for enhanced hygiene. Additionally, its toilet shrouds are lighter than the typical fibreglass units, offering superior impact and chemical resistance, and have a handy soft close feature. 



Diversity Takes Off: AIX Launches New Report Exploring DEI in Aviation

Diversity Takes Off: AIX Launches New Report Exploring DEI in Aviation
DEI report front cover airplane window with people

Aircraft Interiors Expo (AIX) has today released a new report exploring the vital topic of Diversity, Equity and Inclusion (DE&I) in aviation and aircraft interiors. Diversity Takes Off offers a deep dive into inclusivity and accessibility within these sectors, focusing primarily on experiences given by industry employees and insights from experts discussing the needs of disabled and neurodiverse passengers.

Despite remarkable advancements in aviation technology, the same cannot be said for the industry’s approach to diversity and inclusivity. Historically, aviation has consistently ranked relatively low among other industries in terms of fostering a diverse workforce.

According to a report from the Women in Aviation Advisory Board, in 2022, women made up less than 20% of the workforce in most aviation occupations. Similar statistics can be observed for the black, Asian and minority ethnic (BAME) communities around the globe. Notably, figures from Data USA show that in 2021, 88.3% of the aircraft pilots and flight engineers workforce were white, while only 7.2% were found to be Hispanic.

In light of this, AIX’s latest report aims to spotlight this aspect of the industry, highlighting firsthand insights and experiences from a variety of individuals working in aviation and aircraft interiors.

The report also offers an in-depth exploration of accessibility within the aircraft and cabin interiors industry, addressing the diverse needs of passengers. It primarily emphasises two key areas: establishing an inclusive physical environment for individuals with physical disabilities and catering to those with neurodiverse needs.

Despite existing procedures implemented by airlines, Diversity Takes Off highlights the ongoing innovations emerging across the industry to enhance accessibility and inclusivity.

To ensure comprehensive and informed insights, the report incorporates a wide array of expert voices and perspectives from leading figures within prominent airlines including Virgin Atlantic and Cathay Pacific, as well as organisations across the wider aircraft interiors landscape, such as Expliseat and the Green Cabin Alliance.

By drawing upon the expertise of professionals in the field, the report presents a thorough overview of the challenges and opportunities surrounding inclusivity and accessibility in the industry.

polly magraw, event director, headshot

Polly Magraw, Event Director at Aircraft Interiors Expo, commented:

“At AIX, we are committed to actively supporting  Diversity, Equity and Inclusion (DE&I) in the aviation and aircraft interiors industries. As awareness continues to grow, more action is being taken, and we’re beginning to see real change being effected.

By tapping into expert insights and first-hand experiences, our report provides an overview of the current landscape, highlights prevalent challenges and opportunities, and offers recommendations for fostering a more inclusive and representative industry. The responsibility to promote DE&I lies with us all and together we must drive this change.”



Explore the Future of Travel at CabinSpace Live 2024

Explore the Future of Travel at CabinSpace Live 2024
cabin space live theatre stage side angle

Expertly curated by the organisers of Aircraft Interiors Expo (AIX), CabinSpace Live will return to the 2024 event to unite the industry to discuss the cabin of tomorrow and deliver the latest in cabin expertise. 

CabinSpace Live provides a platform for industry experts and visionary thought leaders to share experiences and insights and help attendees discover solutions to elevate the future of air travel. The two-day seminar programme will take AIX attendees on a journey to gain exclusive information on the latest product launches, discover new ways to meet existing and emerging passenger requirements, and learn how to reach environmental targets.

Free-to-attend for exhibitors and registered visitors, inspiring and informative sessions will cover some of the most important trends influencing the industry, from In-Flight Entertainment and Connectivity (IFEC) and accessibility onboard, to sustainable interior design and retro-fit cabin refurbishments. Leading businesses joining this year’s CabinSpace Live programme include Airbus, Lufthansa Technik, Iberia, Hughes, TAP Airlines, and RECARO Aircraft Seating.

For 2024, the focus lies on creating and navigating a seamless experience, as business and leisure travel bounce back, and airline revenues are expected to grow 7.6% this year (IATA).

On day one sponsored by HMG Aerospace, attendees can delve into the world of creating natural environments onboard, leveraging features from lighting hues to optimum airflow, with the seminar, ‘Cabin Environment: Achieving the Ultimate Ambience and Wellbeing for Passengers’ withDan Rust, Head of Design at IFPL Group.

Continuing the conversation on revolutionising the cabin’s physical environment, Markus Höllerer, Head of Strategy and Products at RECARO Aircraft Seating will discuss the evolving preferences needed to find the perfect cabin configuration that balances revenue and comfort in the session, ‘Seating: Finding the Perfect Balance’.

Shifting the focus to additional in-flight amenities, Seth Miller, Founder of PaxEx.Aero, will host an expert panel discussion titled, ‘Connectivity: Perfect Partnerships.’ He will be joined by Ben Griffin, VP Mobility and AMEA Regions at Eutelsat OneWeb; Rez Rasoulian, Vice President, Aviation Business Unit at Hughes; Melanie Berry, Director of Customer Experience at Iberia; and Elias Zaccack, Executive Vice President, Mobility at SES.

Collectively, they will review some of the current industry partnerships that are delivering seamless passenger connectivity through low-earth orbit, middle-earth orbit, and ground-earth orbit satellites.

David Whelan, Senior Analyst, Valour Consultancy will be hosting a midday session titled, ‘Connectivity: The Big Switch’, with Reza Rasoulian, Vice President, Aviation Business Unit, Hughes; Mary Rogozinski, Business Development Director, Netforcast; Sean Reilly, Vice President Air Transport Management and Digital Solutions, SmartSky; and Sean Reilly, Vice President Air Transport Management and Digital Solutions, SmartSky. Together, these IFEC visionaries will explore how airlines can best transition to free connectivity for passengers.

As Free Wi-Fi on aeroplanes remains a topical issue for carriers with airlines increasingly adopting ‘freemium’ business models over the last six months, Corinne Streichert, Founder & CEO, IFECtiv LLC will raise the importance of data capture onboard to curate personalised entertainment, at ‘In-Flight Entertainment: A Captive Audience.’

Fuelling excitement for the future of air travel, ‘A New Era: The Fascinating Future of the Aircraft Cabin’ will leverage CabinSpace Live’s platform to showcase groundbreaking cabin innovations from creative industry suppliers and designers.

This insightful panel discussion will be hosted by Maryann Simson, Director of Jetway Communications Ltd. Joining Maryann is Ralph Wagner, Co-founder and Chief Executive Officer, Axinom and Dave Pook, Vice President, Customer Experience, Burrana.

In the closing session on day one, ‘Cabin Refurbishment: Investing to Impress,’ attendees will hear from speakers at airlines that have recently completed or are currently undergoing major refurbishment programmes, including David Rice, Managing Director, Optimum Aero; Melanie Berry, Director of Customer Experience, Iberia; Jacobo Mesta, CEO, Soisa Aircraft Interiors;andDaniel Kerrison, SVP Inflight Operations, flydubai.

Kicking off day two, sponsored by Real Response Media and Cirium, will be Max Kingsley Jones, Senior Consultant, Cirium Ascend Consultancy with ‘A Commercial Aviation and Interiors Market Outlook’ to share an overview of the latest fleet and market developments.

Building on discussions from the day before, representatives from Airbus, Air France, Lufthansa Technik, and AIRE at ‘An MRO Perspective on Elevating Aircraft Cabin Interiors’ will address regulatory challenges, certification requirements, and the integration of emerging technologies.

The discussion will highlight the MRO industry’s essential role in improving cabin comfort, safety, and operational efficiency while meeting evolving passenger demands and industry competition.

Following this David Marty, Head of Digital Solutions Marketing, Airbus will explore, ‘The Use and Impact of Predictive Maintenance on Aircraft Cabin Refurbishment’. This session will explore how predictive maintenance is currently reshaping the industry’s approach to cabin refurbishment and how the industry can address barriers faced by the MRO sector to maximise safety, cost-effectiveness, and customer experience.

In partnership with Hamburg Aviation, Crystal Cabin Award winners will take centre stage from 14:00 on Wednesday, May 29th. These winners, having received accolades at the awards ceremony on Tuesday evening, will showcase their innovative products and services demonstrating the new heights of aircraft cabin innovation.

Closing the 2024 CabinSpace Live agenda on Wednesday afternoon will be sessions designed to give audiences a ‘snapshot’ of the future passenger experience. Weighing in on ‘Leveraging Connectivity and IoT to Enhance In-Flight Experience’ will be Clarence Eymery, Chief Marketing Officer at MOMENT.

Eymery will be followed by William Henn, VP Sales & Business Development at AIRFREE who will discuss ‘Reinventing Inflight Retailing’, and Cyril Jean, CEO of PX COM will share insights on how to ‘Leverage AI for a Digital In-Flight Personalised Experience’.

polly magraw, event director, headshot

Polly Magraw, Event Director of AIX, commented: “CabinSpace Live is the forum where professionals can celebrate achievements, share actionable insights, and collectively address evolving passenger demands.

This year the agenda brings together industry voices from different corners of the supply chain with a number of prestigious carriers to provide a deeper understanding of challenges faced and growing opportunities to overcome barriers. We look forward to welcoming audiences to the theatre and see what initiatives spark from this year’s discussions.”

CabinSpace Live will take place in Hall B1 Lower at the Hamburg Messe during Aircraft Interiors Expo from 28-29 May 2024.



Lighting/LED Products Taking Flight at AIX

Lighting/LED Products Taking Flight at AIX
aix 2023 top product interest bar chart

This year, Aircraft Interiors Expo will welcome 56 companies showcasing their Lighting/LED products.  

Similar to seating, galleys & galley equipment, Lighting/LEDs remained one of the most sought-after product categories at the show. For the next edition of the show, the AIX team looks forward to some of the latest offerings from returning and new-to-show Lighting/LED suppliers. 

SELA

Founded in 1920, SELA has been a trusted provider of cockpit and cabin electrical and lighting systems for both civil and military aircraft. It has a team of design engineers who work closely with clients to develop high-performance products based on their specific needs. Its range of civil aviation applications is designed to meet the unique demands of every passenger. 

Cabin lighting

SELA offers an extensive portfolio of cabin lighting solutions. This includes spots and reading lights, decorative lamps, signalling lights, and homogeneous lighting plates. One of its innovations, CLEMATIS®, features an app seamlessly integrated into a principal network that allows users to adjust the colour or brightness of cabin lights to suit their preferences. 

TT Electronics

TT Electronics designs advanced electronics technologies for critical applications across various specialised markets. Its solutions are available for platforms operating on land, air, and sea. The company works with the world’s leading manufacturers in the aerospace market to optimise performance and reliability in the most demanding conditions while improving the passenger experience. 

Passenger Control Units (PCUs)

TT Electronics designs passenger control units (PCUs) tailored to the unique requirements of each customer. Leveraging proven interface solutions such as traditional membrane keypads, PCAP and touchscreen panels, and capacitive switching, TT Electronics ensures seamless integration and an intuitive user experience. Its patented backlighting technology, renowned for its lightweight and space-saving design, is particularly well-suited for aircraft control panel applications. 

Aircraft Lighting International

Since its establishment in 1998, Aircraft Lighting International (ALI) has been at the forefront of offering cutting-edge, safety-certified aircraft interior lighting systems. It carries a comprehensive inventory, including a full array of 12mm Replacement Fluorescent Lamp and the latest 28V DC LED Lamp Kit, which incorporates the LED Lamp and Ballast as one unit.

Moreover, the company offers hassle-free conversion services, seamlessly transforming existing fluorescent lamps into energy-efficient LED alternatives without downtime or excessive costs. 

RGBW Mood Lighting

ALI’s RGBW Mood LED system is tailored to meet the needs of VVIPs. This cabin lighting system allows passengers to personalise their onboard ambiance by selecting their desired lighting colour from an extensive colour wheel. It also features custom scenes, like for takeoff or landing, that adjust lights to certain conditions.

The Mood LED system has a Bluetooth Controller App that ensures effortless control and management. Its lights emit virtually no heat and have no dangerous chemicals, prioritising the safety and comfort of both passengers and crew. 

Oxytronic

Founded in 2005, Oxytronic is a French-based company specialising in the design and manufacturing of embedded electronic systems for the aerospace, defence, nuclear, and electronics industries. It offers solutions for In-Flight Entertainment (IFE), Cabin Management Systems (CMS), and advanced signal processing applications. 

Illuminated Panels

At the heart of Oxytronic’s offerings lies its expertise in designing and manufacturing illuminated panels for cockpit equipment, serving in both Build-to-Spec and Build-to-Print capacities. The company is renowned as a key player in the supply of backlit front panels. Its illuminated cockpit panels adhere to the DO-160 standards.

The panels are made with a 3-axis machining centre (PMMA, polycarbonate, etc.), a laser engraving machine adapted to different types of materials, a video-colorimeter for global light harmonisation (chrominance and luminance), and a spectroradiometer for radiance control (a military requirement for NVIS night vision). 

PolyStone Creations, LLC.

PolyStone Creations, LLC., is a family-owned business with a rich legacy of more than 40 years of service to the commercial and business jet industry. It specialises in supplying decorative surfacing solutions tailored to the unique and diverse needs of each client. 

Lampshade created for Jet Blue programme

Among PolyStone’s notable projects is the development of bespoke lampshades for Jet Blue. The lampshades are designed to replicate the rugged elegance of concrete. Featuring custom lenses and filters seamlessly integrated into both the top and bottom sections, these lampshades not only enhance aesthetic appeal but also ensure optimal lighting quality and distribution. 

REHAU Industries SE & Co. KG

REHAU Industries SE & Co. KG has been a recognised engineering partner and first-tier supplier for aircraft OEMs worldwide for several decades now. Because of its esteemed reputation in the aviation industry, it has cultivated collaborative relationships with big names in the aircraft industry such as Airbus, Boeing, Diehl, and more. Its exclusive partnership with Decorative Products allows the company to distribute selected line-fit and aftermarket items. 

Lighting covers for aircraft construction

REHAU provides aircraft with lighting covers. The lighting covers feature transparent and translucent materials and are combined with an elegant design with sophisticated functional details. They are manufactured under Airbus-qualified processes using materials and components that meet the Fire, Smoke, and Toxicity (FST) requirements for aircraft cabin components.

The lighting covers can be produced in large variations and in small quantities because of the application of extrusion-based manufacturing concepts and efficient tool designs and combinations. 

STG Aerospace

Founded in 1995 with a mission to make flying easier, STG Aerospace has grown to be a provider of full cabin lighting systems for OEMs, Tiers 1 & 2, and over 300 airlines. Since then, the company has been known for its groundbreaking innovations. It takes pride in inventing the first photoluminescent emergency exit systems for aircraft. 

stg aerospace the curve curved airplane interior light

STG – The Curve™

STG – The Curve™ provides OEMs and integrators with unique passenger lighting experiences throughout the cabin. This advanced lighting system features a 4-inch section controllable dynamic light, capable of the tightest bend radius in the market at 30mm convex and 50mm concave.

With dimensions of 6mm x 15mm, it is highly versatile and can be seamlessly installed on various monuments and locations within the cabin. Additionally, it can launch a light sequence even with just 1 byte of data. 



The Latest Cabin Management Systems Products

The Latest Cabin Management Systems Products
aix cabin management systems cockpit interior

Last year, Aircraft Interiors Expo saw 55 suppliers who were showcasing cabin management systems. This year, Aircraft Interiors Expo will welcome 56 companies bringing cabin management systems products and solutions to the show.  

Similar to seating, galleys & galley equipment, cabin management systems remained one of the most sought-after product categories at the show. For the next edition of the show, the AIX team looks forward to some of the latest offerings from returning and new-to-show cabin management systems suppliers. 

DTi device technologies GmbH

DTi device technologies GmbH logo

DTi device technologies GmbH leads the way in providing cutting-edge protection solutions and seals crafted from innovative materials. Its diverse range of products finds applications across a myriad of industries, including the aviation sector. Collaborating closely with premier aircraft manufacturers, OEMs, aerospace firms, and suppliers of aircraft components, it delivers unrivalled edge protection products and sealing solutions. 

Spring-Fast® FAA Approved Composite Grommet Edging

Spring-Fast® FAA Approved Composite Grommet Edging 

Among its offerings is the Spring-Fast® FAA-approved composite grommet edging, renowned for its unparalleled wire, cable, and tubing protection against abrasion. Safeguarding wires from chafing is imperative in all aircraft sectors, making Spring-Fast a key solution. Spring-Fast’s versatility is immense, from cabin entertainment and management systems to airborne connectivity setups. 

Spring-Fast is also easy to install, as it seamlessly locks on with finger pressure within seconds or with specialised tools provided by DTi. This eliminates the necessity for solvents, adhesives, or volatile organic compounds, underscoring its eco-friendliness. Not only does this approach minimise environmental impact, but it also reduces installation costs by 49%, skyrockets throughput by 9.5x, and enhances worker safety. 

Teledyne

Teledyne logo

Since its establishment in 1960, Teledyne has cultivated strong partnerships with civil and military operators globally, nurturing relationships with over 300 airlines, including the world’s major carriers. It works directly with the aircraft manufacturers, supplying products to the major OEMs, such as Airbus and Boeing, cementing its position as a trusted industry leader. 

ACES® Cabin Air Monitoring System

Teledyne ACES®

Teledyne’s aircraft solutions empower operators to maximise their inflight connectivity investments, streamline operational costs, and enhance overall efficiency. One standout offering is Teledyne ACES®, the company’s cutting-edge aircraft cabin air monitoring solution. ACES® meticulously monitors and evaluates air quality in both the cabin and flight deck, utilising a diverse array of sensor technologies to detect potentially hazardous contaminants that could compromise air quality. Whenever the aircraft is powered, the ACES® system vigilantly tracks key environmental quality parameters to ensure optimal conditions. Swiftly identifying and resolving emerging issues, ACES® upholds peak conditions for passengers and crew alike, ensuring a comfortable and safe in-flight experience. 

ACM GmbH Aircraft Cabin Modification

ACM GmbH Aircraft Cabin Modification logo

Based in Germany, ACM GmbH Aircraft Cabin Modification stands out as a premier partner for the aviation industry, excelling in the design, manufacturing, maintenance, and overhaul of aircraft interior furnishings. With a team of skilled engineers, ACM GmbH crafts aesthetically pleasing and cost-effective cabins that adhere to the stringent requirements of the European Union Aviation Safety Agency (EASA). A noteworthy distinction is ACM GmbH’s status as the sole non-OEM entity in the EU authorized by EASA to overhaul and exchange webbing on lap belts and restraint systems. 

LAP BELTS; LIGHT BELT; SMART BELT; ANTI VIRAL BELT

Lap Belts; Light Belts; Smart Belts; Anti-Viral Belts

ACM takes great pride in its patented seat belt designs, blending aesthetic appeal with versatility specifically tailored to meet the demands of the aviation industry. Among its innovations, Smart belts by ACM incorporate unique technology that continuously informs the crew of passenger belt status, enhancing safety protocols. 

ACM’s light belts are the ultimate alternative for commercial airlines, weighing a mere 73 grammes less than competing models on the market. Additionally, ACM offers antimicrobial-treated and expertly coated anti-viral seat belts, ensuring a hygienic and safe travel environment. 

For those seeking a touch of luxury, ACM presents VIP belts, that can be custom-made with company logos through engraving. Moreover, ACM stands as Europe’s sole OEM with EASA approval for re-webbing seat belts and restraint systems from all manufacturers, highlighting its commitment to quality and regulatory compliance. 

Eclipse Global Connectivity 

Eclipse logo

Established in 1996, Eclipse Global Connectivity, formerly Eclipse, has established itself as a leading provider of comprehensive airborne connectivity solutions catering to the defence, business, and commercial aviation sectors. Over the years, the company has pioneered ground-breaking methods to deliver a diverse array of capabilities within both cabin and cockpit environments. 

Introduction to Aero+ Software Tools

Aero+ Software Tools 

Eclipse’s Aero+ Software Suite revolutionises onboard connectivity, empowering operators with remarkable control. Its bespoke IFEC solutions are designed to assist airlines in achieving their operational and business objectives.  It is also integrated with In-Flight Entertainment (IFE) solutions that enhance the overall passenger experience. 

The Aero+ Software Suite operates across all devices, facilitating seamless management and control of in-flight networks. Offering a reliable internet connection for user devices, it optimises Voice over IP (VoIP) calls and video conferencing, ensuring uninterrupted communication. Moreover, Aero+ effortlessly integrates with customer ground networks, prioritising accessibility and guaranteeing end-to-end security through robust encryption protocols. 

PARIANI SRL

PARIANI SRL logo

Pariani SRL is a second-generation family-owned business renowned for its innovation in designing and manufacturing cutting-edge products, HMI systems, and electronic equipment. A significant portion of its market share, totaling 65%, is dedicated to serving the aerospace industry. Through strategic partnerships with leading designers in the VIP Avionic market, the company is able to offer state-of-the-art interior design components. The company develops custom solutions such as reading lights, cup holders, air vents, and more. Beyond the aerospace sector, it extends its expertise to cater to the navy/maritime, industry/automotive, and railway industries. 

Reading Lights

Reading Lights

Pariani SRL collaborates with leading designers in the VIP Avionic market to deliver innovative cabin interior design components. Specialising in custom solutions, it offers an array of products, including reading lights designed to elevate cabin aesthetics and functionality. These reading lights feature advanced LED technology and customisable lighting options, allowing for RGB, cool, warm, or dynamic white illumination to complement diverse interior designs. Built to the strict standards of DO-160 qualification, they ensure reliability and performance in aviation environments. 

Beyond reading lights, Pariani SRL manufactures a comprehensive range of cabin interior products, such as air vents, PSUs, keyboards, ashtrays, and cup holders, catering to the unique needs of aircraft interiors. Each component is meticulously crafted to meet the highest standards of quality, durability, and design excellence in the aviation industry. 

Axinom GmbH

Axinom GmbH logo

Axinom specialises in the development of software products tailored for content-first platforms, offering comprehensive solutions to solve the complex challenges of preparation, management, security, and delivery of content and software services. In the aerospace and mobility sectors, its solutions empower cloud capabilities even in disconnected or offline environments, ensuring seamless access to critical services. It collaborates with manufacturers, fleet owners, and integrators in building and managing a wide spectrum of systems, including infotainment, entertainment, connectivity, and digital cabin systems. 

Axinom On-Board Cloud

Axinom On-Board Cloud 

The Axinom On-Board Cloud presents a streamlined approach to administering and implementing intelligent cabin services, spanning entertainment, IoT, and ancillary revenue streams. By centralising on-ground service and data processes, including ingestion, management, packaging, and targeting, it offers airlines a comprehensive solution tailored to their fleet’s needs. 

This innovative platform extends its capabilities to manage various aspects of aircraft operations, from smart cargo and predictive maintenance to IoT sensor data and enhanced cabin services like smart lighting and seating. Ensuring data security and premium content protection even at 30,000 feet, it enables a multitude of In-Flight Entertainment (IFE) use-cases, enhancing the passenger experience. 

Some of the companies that are currently using Axinom solutions include Thales, Intelsat, and Delta Flight Products. 

FERCHAU Aviation Group

FERCHAU Aviation Group logo

FERCHAU GmbH‘s Aviation division has forged a strategic alliance with RST Rostock System-Technik GmbH, resulting in the formation of the FERCHAU Aviation Group. This collaborative entity provides comprehensive engineering services tailored to the specific needs of aerospace and defence systems. In addition, it serves global airlines and training centres by delivering advanced cabin simulators and training solutions, ensuring the highest standards of proficiency and safety. 

As a certified manufacturer of cable harnesses and automatic test and check-out systems, the FERCHAU Aviation Group stands as a trusted partner in quality assurance for aviation technology. Moreover, it plays a crucial role as a production partner for both mechanical and electrical ground equipment, contributing to various space programmes. Through its diverse capabilities and unwavering commitment to excellence, the FERCHAU Aviation Group continues to be a driving force in advancing aviation innovation and reliability worldwide. 

aircraft-aviation

Cabin Electronics, Simulators, and More 

With decades of expertise spanning cabin and cargo engineering, cabin electronics, and cabin simulators and demonstrators, the FERCHAU Aviation Group stands as a preeminent leader in delivering cutting-edge cabin solutions. 

Its Cabin and Cargo Engineering covers the entire product lifecycle process for cabin and cargo systems and modules, from in-flight entertainment and cabin connectivity to a wide spectrum of visible and non-visible electrical and non-electrical components. As a preferred full-service and product supplier for cabin systems, it provides state-of-the-art hardware, software, and test systems tailored to meet the evolving needs of the aviation industry. 

Additionally, the FERCHAU Aviation Group specialises in the development, manufacturing, servicing, and upgrading of various cabin crew training devices. These include cabin emergency evacuation trainers, cabin service trainers, and a range of individual simulators and mock-ups, reflecting its commitment to safety, efficiency, and excellence in cabin operations training



AIX 2024 to Host Over 40 First-Time Exhibitors

AIX 2024 to Host Over 40 First-Time Exhibitors
airplane landing gear on purple wall siding in expo halls

Over 40 new exhibitors will join this year’s event to debut innovative products and solutions at Aircraft Interiors Expo (AIX), organisers have revealed.

AIX, the world’s leading marketplace for airlines and the supply chain to meet, gathers airlines, OEMs, suppliers, and designers from across the globe to discover and shape the cabin concepts of the future.

The 2024 show will welcome returning faces alongside 40 suppliers exhibiting at the show for the first time to present their innovations to attendees and airline buyers, including ASE Aviation Services Europe GmbH, Sabena Technics, WeSky, and others.

With the aircraft interiors market projected to reach USD $36.4 billion by 2027, the industry is seeing a steady incline and a growing need from the supply chain for specific products and services, including premium economy seating, in-flight entertainment services, and sustainable materials.

man holding small aircraft component

Experience innovations live and up close

As airlines and suppliers look to innovative seating and seating materials both for environmental and economic reasons, Comi Aerospace, a division of the Comi Group, will present its innovative Vesta aircraft seats, designed to blend design, comfort, premium quality, safety, and performance. Korean automotive seat company, DAS, will apply their technical expertise and innovation to create seats that prioritise comfort, safety, and lightness for airlines.

With a longstanding history of supplying automotive seats to major brands like Hyundai, Kia, Volvo, and Renault, DAS is newly entering the aircraft seat business. Also entering the market is PETER-LACKE GmbH, which is developing new technologies to upgrade aircraft cabin interiors, aiming to improve coating processes for faster and more efficient application with reduced material usage.

Presenting its new technology solutions will be global leader in tire and construction reinforcement, composite technologies, and compounding, Turkish company Kordsa Teknik Tekstil A.Ş., which will present its product range including flame retardant prepregs, Nomex cores, honeycomb sandwich panels, and more, contributing to sustainable mobility.

Professional Plastics, Inc. will showcase the next generation of its Pro-Mirror® aircraft grade mirror, ProLens® high-optic aircraft lens products, and Pro-Mirror® NextGen, which eliminates issues such as rippling, imperfections and distortion found in similar products. A new ACM laminate mirror that meets OSU6565, ProMirror® 6565, will also debut at AIX.

orange airfi leo ifec box
AirFi LEO

All things IFEC

Amongst the 50 exhibitors joining the IFEC Zone this year, Hanwha Phasor, a UK-based satellite communications company, will be showcasing its product portfolio for the first time. Visitors can expect to see its Phasor A7700, a phased array antenna tailored for commercial aviation markets which promises uninterrupted inflight communications for passengers, and Phasor L3300B, an AESA antenna which targets first responders, media, and government markets.

Meanwhile, Rosen Aviation, designer and manufacturer of high-quality cabin electronics and Inflight Entertainment (IFE), will launch a demo of its in-seat audio system for commercial, VIP, and business aviation cabins. PO-RT-AL (Personally Optimized – Real Time – Augmented Luxury) is a state-of-the-art cabin experience featuring ultra-lightweight carbon-fibre OLED displays powered by Qualcomm processors with supporting technologies like Li-Fi connectivity and personalised audio.

The company will also introduce a new range of 4K OLED seatback displays for airline passengers, spanning sizes from 12.6” to 22” and more. The displays feature lightweight carbon fibre composite chassis for improved aircraft efficiency. Visitors looking to experience the PO-RT-AL demo at AIX must book by appointment.

Newcomers at the show include, among others, CONTEMPO HALI SANAYİ VE TİCARET A.Ş, FTS Technologies Co., Lasker Cross Media GmbH, LXM Aero GmbH, Optimum Aero, Signature Plating, Skytec Aerospace, Stellar Group Pty Ltd, and Titan Technology GmbH.

polly magraw, event director, headshot

Polly Magraw, Event Director of AIX said:

“With the ever-changing industry it is crucial that new exhibitors bring their fresh and dynamic perspectives and innovations to the forefront. This year we are proud to have over 40 companies at the show for the first time this year – testament to our commitment to staying ahead of the curve and ensuring we always showcase the latest, cutting-edge innovations.

From seating and materials to IFEC and on-board services, AIX serves as the most important place for the industry to share, network, and shape the future of the cabin.”



Industry On: IFEC with Moment

Industry On: IFEC with Moment
moment flymingo connect multi device screen mock up

Moment is a technology company that builds advanced IFEC systems for the aviation industry. They empower carriers with innovative on-board services ranging from wireless entertainment to onboard e-commerce, connectivity and IoT platforms. AIX sat down with Tanguy Morel, CEO of Moment to discuss emergent inflight entertainment and connectivity trends, embedded solutions and more.

How have airlines’ IFEC offerings changed in the past 5 to 10 years’?

Onboard connectivity

We’re witnessing a significant trend towards airlines offering internet connectivity on board. While various models are being tested, there’s a notable shift towards providing free access, with limited data, to passengers. This aligns with the increasing demand from travellers for seamless connectivity during their flights.

Use of personal devices/development of wireless IFE solutions

From the mid-2010s onward, there were notable advancements in wireless connectivity and streaming technologies. These developments enabled airlines to provide entertainment content directly to passengers’ personal devices, eliminating the necessity for wired connections or seat-back screens.

Consequently, this innovation extended the ability to offer entertainment and other onboard services to smaller aircraft such as single-aisle aircraft or regional jets without incurring prohibitive costs.

moment flymingo connect data server and wireless access point

Onboard digitalisation

E-commerce

Airlines are digitising onboard retail experiences, including duty-free shopping, food and beverage ordering, and ancillary service purchases. Passengers can browse and purchase products through the in-flight entertainment system, making transactions more convenient and efficient.

Crew efficiency

Digital tools, platforms and IoT sensors are streamlining crew operations, including communication, task management, and performance monitoring. Mobile apps, electronic flight bags (EFBs), and wearable devices enable crew members to access real-time information, communicate effectively, and collaborate efficiently to deliver exceptional service and ensure operational safety.

How are IFEC technologies keeping up with changing passenger expectations?

Passengers today have elevated their expectations for the in-flight experience, desiring a level of connectivity and entertainment akin to what they enjoy on the ground. This shift is driven by several factors:

High-speed connectivity

Passengers now anticipate seamless internet access while in the air, comparable to their experiences on the ground. The integration of high-speed connectivity technologies, such as LEO satellite networks like Starlink, ensures that passengers can browse, stream, and stay connected during their flights without interruption.

Content variety

With the proliferation of streaming platforms like Netflix and Spotify, passengers have grown accustomed to vast libraries of entertainment content at their fingertips. In response, in-flight entertainment systems are expanding their offerings to include a diverse range of movies, TV shows, music, podcasts, games, and more, providing passengers with a wealth of options to choose from.

Use of personal devices

Passengers prefer to use their own personal devices, such as smartphones, tablets, and laptops, for entertainment purposes onboard. Airlines are adapting by offering companion apps and web portals that allow passengers to seamlessly access entertainment content on their devices, creating a familiar and personalised experience.

Personalisation

Just as they expect personalised recommendations on streaming platforms and social media, passengers now seek tailored experiences onboard aircraft. IFEC systems are leveraging data analytics and machine learning algorithms to understand passenger preferences and behaviour, offering personalised content recommendations and customised services that cater to individual tastes and interests.

How do IFEC solutions improve operational efficiencies?

IFEC systems streamline crew communication and task management through dedicated applications, interfaces and IoT sensors.

Crew members can efficiently coordinate tasks, manage passenger requests, the duty-free and F&B shop and report maintenance issues, improving workflow efficiency and responsiveness. IFEC systems incorporate IoT sensors and data analytics to monitor aircraft systems in real-time.

By analysing data and identifying potential maintenance issues before they occur, airlines can schedule proactive maintenance interventions, minimise downtime, and improve operational reliability.

…and generate new business opportunities?

IFEC systems create opportunities for airlines to generate ancillary revenue through targeted advertising, sponsored content, and onboard retail partnerships. Airlines can monetise IFEC platforms by offering premium content, exclusive promotions, and personalised shopping experiences to passengers. IFEC systems also generate valuable data on passenger preferences, behaviour, and usage patterns.

moment flymingo connect logo

Moment Flymingo Connect

In the IFE space, we’re witnessing a significant trend towards airlines offering internet connectivity on board. While various models are being tested, there’s a notable shift towards providing free access, with limited data, to passengers. This aligns with the increasing demand from travellers for seamless connectivity during their flights.

Currently, more than a third of commercial aircraft provide passenger connectivity, with projections indicating that by 2030, this figure is anticipated to rise to 60%.

As a result, aircraft are becoming increasingly connected, collecting vast amounts of data during flights. This presents a challenge for airlines, as they need solutions to efficiently process this data. Ideally, processing this data locally onboard is preferred to avoid the costly transmission of large amounts of data to ground-based or cloud-based servers.

To fully leverage this data, there’s a growing demand for real-time onboard processing, offering benefits such as diminished latency, optimised bandwidth usage, and heightened reliability for applications and services.

In this context, Flymingo Connect emerges as the ideal solution. Its embedded edge computing capabilities allow for the processing of data onboard, reducing the need for excessive data transmission to earth.

This not only improves operational efficiency (for example with proactive/predictive maintenance) but also enhances the overall passenger experience by ensuring a more personalised experience or improved connectivity for example throughout the flight.

moment flymingo connect data server and wireless access point

Flymingo Connect combines an embedded edge computing data server, double-module wireless access points, and a dedicated processor for network management wireless platform. Beyond direct passenger benefits of connectivity, entertainment and service, the innovative gateway design enables airlines to integrate the entire set of benefits from the Internet of Things.

The base Flymingo Connect supports up to 150 connections while optional modular wireless access points enable effortless scalability, catering even to high density widebodies.

Additionally, we are happy to share that Flymingo Connect has been named a finalist for the Onboard Hospitality Awards!

What are the current/upcoming trends in the IFEC industry?

The IFEC industry is poised for significant transformation driven by the emergence of high-speed connectivity technologies like Low Earth Orbit (LEO) satellite networks such as Starlink. These advancements will revolutionise the onboard experience for passengers, leading to a more connected and immersive journey.

With high-speed connectivity, passengers can expect seamless access to a plethora of entertainment options, including high-definition streaming, interactive gaming, and personalised content recommendations.

LEO satellite technology, exemplified by initiatives like Starlink, will provide faster and more reliable internet speeds, significantly enhancing the IFEC experience. Passengers will enjoy smoother streaming, faster downloads, and lower latency for real-time applications such as video calls and online gaming.

This elevated connectivity will enable airlines to offer a wide range of entertainment options, ensuring that passengers remain engaged and entertained throughout their journey.

Furthermore, the integration of IoT sensors into aircraft systems will further enhance the passenger experience. These sensors will enable airlines to gather real-time data on various aspects of the flight, including temperature, humidity, and cabin pressure. By leveraging this data, airlines can optimise the cabin environment to ensure passenger comfort and well-being.

For example, IoT sensors can automatically adjust cabin temperature and lighting based on passenger preferences, creating a more personalised and enjoyable travel experience.

Moreover, IoT sensors will also play a crucial role in improving crew and maintenance operations. By collecting data on aircraft performance and equipment health, airlines can proactively identify and address maintenance issues before they escalate. This predictive maintenance approach will minimise aircraft downtime and reduce the likelihood of in-flight disruptions, enhancing overall operational efficiency and passenger satisfaction.

What will Moment be displaying at AIX this year?

As usual we will display our Flymingo Box – our lightweight, portable and above all powerful wireless IFE solution. A single unit enables up to 100 streaming connections simultaneously – and Mood, our entertainment and onboard services platform.

We’re thrilled to announce that our latest version of our Flymingo Connect will be showcased at AIX 2024. Additionally, we’ll be introducing our latest IoT occupancy sensor, along with an updated version of our crew app, designed to efficiently gather and display relevant data for the crew’s use.

Empower your digital journey with Moment.



Discover IFEC Innovations Landing at AIX 2024

Discover IFEC Innovations Landing at AIX 2024
ifec zone at aix 2023

Aircraft Interiors Expo (AIX) has announced details of the unmissable feature for attendees looking to source and test the latest products and services in Inflight Entertainment and Connectivity (IFEC) technology.

The IFEC market is experiencing staggering growth, projected to reach USD 6.1 billion by 2026 at a 5.2% CAGR (MarketsandMarkets). It is against this backdrop that the IFEC Zone will host over 50 exhibitors in Hamburg from 28-30 May 2024, to showcase the latest in aircraft cabin interior innovation, offering a platform for maximising growth and investment opportunities for those involved in developing cabin interiors.

Key leaders in the space, Astronics Corporation, Panasonic Avionics Corporation, Thales Global Services, Hughes, and ViaSat will join six new IFEC Zone exhibitors, including, WeSky, Rosen Aviation, and Stellar Entertainment.

Across halls B2-B4, IFEC Zone products span connectivity hardware and software, machine learning, bringing-your-own-device (BYOD), 5G, and streaming platforms. Exhibitors in the zone will place growing focus on low-earth orbit (LEO) satellite solutions offering airlines and passengers the potential for higher bandwidth, lower latency, and a seamless inflight experience.

Focusing on Inflight Connectivity (IFC) services to meet the growing demand for seamless connectivity, a selection of exhibitors will present the latest innovative technology. AirFi will showcase its low-cost connectivity options, including a low-bandwidth LEO solution designed to combat in-air payment fraud.

Celestica, an electronics manufacturer, will present its latest offerings in connectivity hardware, including LEO satellites, ground terminals, and ESA Antenna equipment. Also bringing antenna equipment, ThinKom Solutions will present its low-drag ThinAir® IFC antenna solution, which minimises fuel consumption and emissions while delivering a fast and reliable connection.

SkyFive AG and Kontron, both focused on bridging the connectivity gap in underserved regions, will showcase respective solutions to address the lack of connectivity in remote areas. SkyFive AG will bring its focus on expanding broadband coverage in the Middle East and Southeast Asia, highlighting upcoming deployments in these regions.

Kontron will complement this by presenting its connectivity solutions aimed at widening geographical reach and boosting bandwidth.

As airlines face growing pressure to deliver personalised travel experiences with the latest inflight entertainment (IFE) systems, AERQ GmbH will showcase its new Aerena cloud technology that facilitates fast content updates and personalised apps, while Apios will present its latest REFLECT seatback displays.

Spafax, an aviation media specialist, will debut Lens, a user-friendly portal for managing IFE content, alongside AdConnect, a cloud-based advertising system. Other exhibitors specialising in IFE will include Aeroplay Entertainment, FVS Entertainment, Intelsat, and Display Interactive.

Continuing its focus on passenger comfort, the IFEC Zone will also feature advancements in In-Seat Power System (ISPS) integration and Imagik Intl. Corp. will showcase its lightweight ISPS featuring IPP™ technology for efficient USB power delivery. IFPL Group Ltd will be launching its all-in-one box retrofit kit, making it easier for airlines to upgrade existing seats.

Finally, WeSky will present its high-powered 60W USB charging ports, compatible with both retrofits and new installations, including upcoming Airbus A320 models launching next month.

polly magraw, event director, headshot

Polly Magraw, Event Director, Aircraft Interiors Expo, commented:

“At AIX, we recognise the fast-growing IFEC market’s potential to iteratively revolutionise the passenger experience. That’s why we are keen to bring together the brightest minds from airlines, suppliers, and innovators to shape the cabin of the future. From cutting-edge IFC solutions to personalised entertainment systems, AIX 2024 will offer a comprehensive look at the latest technologies to unlock a truly connected inflight journey. We are looking forward to welcoming everyone in May!”



Take Your Seats to the Future of Sustainable Aviation

Take Your Seats to the Future of Sustainable Aviation

Aircraft seating is one of many areas of the aviation industry’s decarbonisation initiatives and its modest profile belies its importance. Seating is a microcosm of the business as a whole and what’s happening at the airline seat level informs how other segments of the aviation interiors industry might approach the climate emergency.

Transitioning to sustainable aviation fuels and innovating alternative power sources will inevitably create the initial big wins by reducing the direct emissions of aircraft. But there are even more significant long-term reductions to be made by lowering emissions that the airline is indirectly responsible for – and this is where seating and the cabin interior fit into the picture.

According to estimates by aviation analytics specialist Cirium, total CO2 emissions from scheduled passenger flights worldwide totalled 804m tonnes in 2019. Emissions fell dramatically during the covid pandemic, but reached 728m tonnes in 2023.

This year, Cirium projects that emissions will exceed the 2019 high by around 10m tonnes – based on published airline schedules.

Cirium’s Senior Director, Market Development, Andrew Doyle explains: “The highest ever single month for emissions was July 2019 and this previous high-water mark is currently expected to be exceeded in July 2024.”

He adds: “Having said that, overall efficiency has improved as airlines progressively take delivery of latest technology aircraft. Cirium expects a decline in CO2 per available seat kilometre of just under 4% for 2024 compared with 2019. However, this of course highlights the scale of the task the industry faces to reach ‘net zero’ by 2050.”

The consensus vision

What then does sustainability look like for the players in the seating sector? There is a broad consensus from aircraft manufacturer to designers, from seating OEM to seat cover specialist, that reducing weight is a big first step, but shifting to regenerative and circular models for manufacturing and doing business is where far greater gains can be derived over the longer term.

Ingo Wuggetzer, Vice President Cabin Marketing at Airbus sums up: “The seats represent one third of the cabin weight. Therefore [the] number one priority is to reduce the current weight of the products, followed by a more efficient seat layout and last, but not least, a new design philosophy: parts you can repair and with material that you can re-use or recycle.”

Elina Kopola, Co-Founder and Director of the Green Cabin Alliance (GCA) adds: “To move away from a linear process of ‘take, make and dispose’ to a ‘waste-free’ regenerative process will be the next big impact for our industry. It will take huge shifts in systems thinking for many industries, including our cabin interiors industry, to achieve this.”

doy design aircraft seatingdoy design aircraft seat back

Essential to realising this goal will be harnessing data and tracking the impact of the choices made across seat development and lifecycle. Gary Doy, Managing Director of Doy Design, explains: “One of the core challenges is we have to understand and qualify the positive impact we can achieve by making certain product, operational and business choices for our future aircraft seats.”

Recaro Aircraft Seating regularly performs life-cycle assessments on its products and CEO Dr Mark Hiller says: “From supply chain to the final assembly line, companies must analyse each part of their value chain to ensure all practices are sustainable. Simply focusing on the product’s weight during flight will fall short of many sustainable goals.”

Materials innovation

One outcome of Recaro’s life-cycle assessments is the R Sphere seat concept. This was created with lightweight and recyclable materials such as cork, wood, fishing nets and cactus with the goal of developing a model to collect and track feedback that will help Recaro make its future products more sustainable.

Hiller says: “The R Sphere raises awareness that aircraft seating and sustainability aren’t necessarily mutually exclusive. Seats that are designed with disassembly and recycling in mind will accelerate our journey towards a sustainable future.”

Over the next few years, we can expect to see the seating sector increasingly focused on innovating materials, manufacturing and business methodologies that will support a circular economy transformation.

Recycled leather specialist Gen Phoenix, in collaboration with aircraft seat cover manufacturer Sabeti Wain Aerospace, says it has developed aviation’s first fully closed-loop circular dress cover that can be completely recycled at the end of its life into new dress cover material.

Gen Phoenix Chief Innovation Officer and General Manager Seating, Nico den Ouden explains: “Through a take-back programme Gen Phoenix will collect and recycle the airline’s waste to create the next generation of aircraft seat covers for their customers, with no compromise to performance or customer experience.”

Alternatives to fossil fuel-based materials are a critical area of focus. Designer Daniel Clucas, Founder of Studio ID and a member of the GCA Leadership Board, observes that work on bio-based, plastic-free, lighter weight and recycled materials is underway in almost every sector.

He says: “There are now databases available containing material sustainability information – allowing appropriate choices to be made at the design stage.”

Airbus_230516_CSUITE_illustrator_overview
Airbus C-Suite

Airbus Head of Creative Design, Paul Edwards agrees: “In the next few years we hope to see more bio-based materials implemented into seat covers and structure….For example, in our C-Suite [business seat concept] mock-up we investigate the use of algae as [a] base material for the seat foams.”

He goes on to say: “Other technologies that are not far from being a reality are 3D printing and 3D knitting. Both allow our industry to reduce the amount of waste generated in the production phase, but also contribute to the reduction of weight, which is essential for the aircraft operation phase.

“Beyond seat design and materials, we need to leverage the power of digital solutions such as Internet of Things [self-diagnosing] devices to make seat maintenance more efficient, and high bandwidth WiFi onboard that would eliminate the need of installing in-seat inflight entertainment (IFE) in some operations.”

Doy Designs Ultra Slim Seat

Existing materials such as aluminium, can also play “a significant role” in the next generation of seat according to Gary Doy. Doy Design’s 6.6kg Ultra Slim Low Carbon economy seat concept reduces the carbon footprint of its material content by 70% through the inclusion of recycled materials such as the aluminium monocoque backrest.

“Aluminium is readily recycled,” he says, “And we use high quantities of common aircraft grades in the production of seats today, especially for the primary structure….Defining a path for recycling, re-certifying and re-using aluminium in the aviation sector will make a difference.”

Ingo Wuggetzer at Airbus says circularity and material efficiency must be further facilitated by reducing the number of materials used. He adds: “Another aspect is modularity and space efficiency. Seats must be suitable for different aircraft types so [that] passengers have a consistent experience and airlines reduce the complexity of their parts inventory and lower development effort overall.”

Simplifying business class

Business class seating by its nature is heavier and feature rich, but the environmental impact can be lessened using similar principals. Noting that Recaro has one of the lightest business class seats on the market, Hiller explains this is achieved by keeping part numbers/variants to the minimum and using high performance composites such as carbon/glass fibre components for larger surfaces.

He adds that a modular design approach “enables seamless replacement with lightweight options or removal of unwanted features…thereby reducing the overall weight of the seat.”

Simplifying some functionalities helped Airbus offer the potential of significant weight savings for its C-Suite business seat concept. Paul Edwards observes: “We envision a business class seat that is mechanically actuated and that doesn’t have an in-seat IFE screen. With such an approach we could achieve weight savings of around 30% compared to benchmark seats.”

He continues: “Beyond the seat structure, we would like to ensure all materials we selected are recyclable or biodegradable. Those features combined with digital customisation have a great potential to improve the environmental footprint of business class seats.”

Innovating circular and regenerative products implies an equally strong emphasis on innovating business models. The GCA’s Elina Kopola explains: “The challenge…is to establish a new economic framework for this regenerative process. For example, we need to establish [a] robust supply chain for recycled raw materials for many substrates like polymers, aluminium, and textiles.”

That means understanding how to capture the materials as they come to the end of their useful life to circulate into further incarnations.

Gary Doy says: “This moves us towards material passports and accountable owners who have a responsibility and commercial interest to recycle and make the best use of these resources.” He concurs that focusing on the end-to-end lifecycle of seats and materials, as well as measuring the overall cost of the system, will drive more sustainable processes.

“We need to move the incentive away from a revenue system reliant on spare parts and heavier cost optimised solutions to one focused on reducing the operational impact of the seat.”

The move to greater circularity and sustainability will be an ongoing and iterative process. Changes to seating are probably going to be more disruptive in terms of money and time resources than the business and airline customers would like, but far from fearing these disruptions, we need to start making them part of the business proposal at every level.

And, if we return to the idea that seating is a microcosm of the business as a whole, disruptions will be likely to be going on throughout the business. Managing this plethora of change is, inevitably, the nature of modern aviation.



As the focal point of contact between the passenger and the aircraft, the seat is the most immediate way for travellers to visualise and fully understand the environmental impact of their travel choices. In the future that may mean rethinking the offer as well as streamlining the space.

doy_designs_4 aircraft seating in rows
Doy Designs Ultra Slim Seats

Gary Doy of Doy Designs predicts: “We could see airlines delivering comfort and space without the frills of inflight meals and other buy-on-board products that add weight.” His vision removes the meal tray table to be replaced by a simple docking system for carry-on meals purchased in the terminal.

He adds that taking out the galley, associated carts and buy-on-board would not only provide additional weight reduction, it would free space for a larger rear lavatory to support passengers with restricted mobility.

Modern luxury travellers are prioritising conscious consumption and increasingly looking for more sustainable ways to travel without compromising passenger experience, according to Gen Phoenix’s Nico den Ouden. “We believe that sustainable solutions will become the luxury choice of the future,” he says.

GCA’s Daniel Clucas adds higher budgets for business cabins provide scope for innovation. “Generally more sustainable materials and processes are still more expensive, and so there’s an opportunity in business class to push the boundaries and be more experimental.

The same principles apply as in economy, and you could argue that fewer materials, simpler design with less complexity can also be viewed as more luxurious – think residential interiors or even car interiors.”

AIX Prepares to Take Cabin Concepts to New Heights at 2024 Edition

AIX Prepares to Take Cabin Concepts to New Heights at 2024 Edition
black wall display with airline seatbelt fasteners

Aircraft Interiors Expo (AIX), returning to the Hamburg Messe, Germany from 28-30 May 2024, is set to provide the world’s leading platform for airlines and cabin interiors professionals across the global supply chain to shape the cabin concepts of the future. 

The global aircraft cabin interiors market is experiencing a surge, with a projected CAGR of 6.81% from 2024 to 2032 (WhaTech). This growth correlates to a renewed demand for international travel, with recovery rates notably highest in the Asia-Pacific region (Pacific Asia Travel Association). Against this backdrop, AIX will offer attendees unmissable opportunities to explore the latest innovations and network with exhibitors.

Trends taking off in 2024

The 2024 edition will welcome  thousands of visitors and senior airline buyers, all looking to source products and solutions for the cabin of the future. Featuring most of the world’s biggest names in the aircraft interiors industry, the show promises to offer unrivalled networking as well as learning opportunities through dedicated speaker programmes.

Already confirmed to attend are representatives from the world’s top airlines, including American Airlines, United Airlines, Cathay Pacific Airways, Air France and EVA Airways as well as Southwest Airlines, Scandinavian Airlines, EL AL Israeli Airline, Air Transat and Air New Zealand.

At this year’s event, increased adoption of eco-friendly materials, exploring lighter weight alternatives, and implementing innovative design strategies to minimise the environmental impact of air travel, will all be on display from the likes of international leaders, Zotefoams, Expliseat, and Muirhead.

aircraft seat displays

Sustainability continues to be a focus actively seeking solutions to reduce emissions and optimise fuel efficiency, featuring eco-friendly and weight-saving solutions from leading companies like Teledyne, Simona Boltaron, and Crystal Cabin Award Winner 2023, Lantal.

Improving the passenger experience for both leisure and business travellers remains a top priority for all elements of the supply chain. With the latest advancements in inflight entertainment and connectivity (IFEC) playing a key role in aviation interiors, AIX will showcase exhibitors pushing the boundaries of Wi-Fi and entertainment systems.

Here, companies exhibiting at AIX for the first time, including Rosen Aviation and Stellar Entertainment, will join several global leaders, including Astronics, Thales, Panasonic.

Finally, AIX’s BizJet offering continues to grow, with refurbishment, interior design and completion products and services all on display. Equipment developer and supplier, Aerospace Technologies Group and aerospace service provider Fokker Services Group will among those showcasing their latest innovations to serve the business jet market.

Immerse yourself in innovation

AIX 2024 is the hub of innovation within the industry, bringing together over 400 exhibitors totalling a combined range of more than 1,000 products for the aircraft cabin interiors market, with brand-new solutions and partnerships set to be announced across the three days.

Attendees will be able to meet and engage with industry leaders and rising stars, including over 20 new exhibitors to the show such as PINET INDUSTRIES, DAHER, Optimum Aero, Peter-Lacke, COMI, and SABENA TECHNICS.

Teledyne will bring its award-winning ACES® Cabin Air Monitoring System which reduces operational costs for airlines. Specialists in thermoplastic materials, Simona Boltaron offer lightweight cabin interior applications, while Muirhead will display its LightCore™ leather range which is 33% lighter than standard leather.

Lantal provides an alternative approach to sustainable cabin seating materials, with its new natural leather using wet-green® tanning process to reduce water consumption during the manufacturing process.

The event will recognise the importance of inclusivity and accessible travel, featuring leading companies like Airchair and Operational Aviation Solutions. Airchair’s lightweight and compact transfer system assists passengers with reduced mobility when boarding and disembarking.

row of cream airline seats

Meanwhile, Operational Aviation Solutions will debut the world’s first functionally touchless lavatory door, demonstrating advancements in accessibility.

Exhibitors ACM and Avital will present solutions that enhance comfort and satisfaction to encourage passenger wellbeing. ACM’s interactive meditation app and Avital’s passenger monitoring system exemplify the industry’s recent commitment to creating holistic and enjoyable travel experiences.

Additionally, SCHOTT will demonstrate how flexible lighting solutions contribute to a comfortable cabin environment to relax passengers.

Visitors will also have the opportunity to connect with industry newcomer, Swiss consulting service provider, Adequate Swiss; sustainable interior design experts, Avalon; 3D printing technologist, Materialise; and textile manufacturers, Vandewiele. Each will showcase their unique offerings as they contribute to the growing market.

Leading the way in connectivity

The ever-evolving In-Flight Entertainment & Connectivity (IFEC) market, projected to reach USD 6.1 billion by 2026 with a 5.2% growth rate (MarketsandMarkets), will again take the spotlight at AIX 2024.

The dedicated IFEC Zone will enable visitors to easily find the latest advancements, designed to elevate the passenger experience. This year, the zone reflects the industry’s growing focus on LEO satellite solutions, offering airlines and passengers the potential for higher bandwidth, lower latency, and a seamless in-flight experience.

Over 50 exhibitors will gather in the IFEC zone, including industry leaders like Hughes, Eclipse, and Telesat LEO. These companies are at the forefront of developing and deploying innovative connectivity solutions, leveraging both GEO and LEO satellite technologies to ensure reliable and efficient in-flight internet access.

aix-power-unit in display case

Furthermore, Aeroplay will demonstrate how it delivers tailored content for airlines, while ThinKom will showcase its advanced antenna solutions.

Also joining the IFEC Zone, newcomer Gladi8tor, alongside partner Inflight Media Digital, will present its gaming entertainment ecosystem for the modern traveller, and Airfi will offer its 2023 Crystal Cabin award-winning LEO connectivity solution.

Dive deeper into industry topics

CabinSpace Live, the show’s dedicated speaker theatre, will offer visitors opportunities to hear and learn from the industry’s most experienced leaders and experts.   

The first day’s programme, curated by media partner HMG Aerospace, will explore key industry topics through several sessions including Cabin environment: achieving the ultimate ambiance and wellbeing for passengers, In-flight entertainment: a captive audience, and Cabin refurbishment: investing to impress.

Day two, co-curated by aviation analytics specialist, Cirium, and media partner Real Response Media, will host panels and presentations touching on current trends in cabin interiors, including sessions: ‘An MRO perspective on elevating aircraft cabin interiors’ and ‘The use and impact of predictive maintenance on aircraft cabin refurbishment’.

Celebrating the leading designs

The Crystal Cabin Awards, one of the most coveted awards for industry professionals, will take place on the evening of the first day of the show, 28 May 2024. The recent shortlist announced 72 products spanning the eight award categories and demonstrated the strides the industry is making to deliver sustainable aircraft with a seamless, comfortable experience for passengers. Winning entries will be also presented at CabinSpace Live the following day.

cabinspace live theatre attendees and speakers sat down

The destination to learn and collaborate

The renowned Passenger Experience Conference, taking place one day ahead of AIX on 27 May 2024 at the Hamburg Messe, will bring together experts and visionaries from airlines, airframers, OEMs, the global supply chain and design organisations to discuss the overarching theme, ‘Innovating tomorrow’s travel experiences’.

Experts from Air Canada, Airbus, Orson Associates, Gen Phoenix, Doy Design, Flying Disabled, Omnevo, Delta Air Lines, Boeing, Icelandair, and more will be collaborating to solve the frustrations and respond to the needs of the new cohorts of travellers who will be flying into the next decade.

Attending delegates can join thought-provoking discussions and panels, uncover emerging and exclusive insights regarding future direction for passenger experiences, and help evolve the vision for the cabin of the future.

The 2024 edition of the conference will feature three streams, ‘Future Now’ will discuss the changes to the passenger experience already in progress. ‘Future Connected’ sessions will dive into how aviation can navigate the ever-competitive travel landscape, how data and technology can ease the way and create opportunity, as well as how innovations across different travel systems can inspire fresh ideas.

Lastly, ‘Future Efficient’ will examine how airlines and supply chain partners can boost profits, streamline processes, and reduce costly wastage while delivering desirable value and quality of experience to passengers.

Among those confirmed to speak, Christopher Wood, Flying Disabled, and Roberto Castiglioni, Reduced Mobility Rights, will join a representative from Boeing to discuss initiatives improving the inflight experience for travellers with disabilities.

Meanwhile, Michael Raasch, Chief Executive Officer, Omnevo; Kolbrun Ýr Jónsdóttir, Product Manager Inflight Service & Experience, Products & Service Management, Icelandair; and Kevin Clark, CEO Bluebox Aviation will be joining a conversation on the potential of artificial intelligence to revolutionise inflight experiences.

group talking at standing table

With the broad range of sessions covering future-forward industry topics, delegates will leave the conference feeling inspired and a with a clearer vision of the next decade of travel. The Welcome Party, following the conference from 18:00, will also offer invaluable networking opportunities, by bringing together the industry under one roof – tickets are also available to non-conference delegates.

Making connections in advance

All show attendees can streamline their experience and maximise investment into the show with AIX Connect, the show’s online planning tool. The platform offers personalised matchmaking recommendations and search tools to schedule meetings ahead of the event. In 2023, AIX Connect facilitated over 3,400 meetings across the three days, ensuring a productive show for all.

three people sat at table

Polly Magraw, Event Director, Aircraft Interiors Expo, said: “We look forward to welcoming the industry in Hamburg in May to highlight exceptional passenger experiences, upcoming interior insights, supply chain partnerships, and cabin expertise.

AIX remains the only show where the biggest airlines and members of the supply chain come together to discuss cabin interiors, and with 2024 expected to be a year of growth for businesses, we are delighted to play a supporting role in that.”

Aircraft Interiors Expo (AIX) returns to the Hamburg Messe from 28-30 May 2024 in Halls B1 – B7. It will follow Passenger Experience Conference (PEC) on 27 May and is co-located with World Travel Catering & Onboard Services Expo (WTCE), which can be found in Halls A1 and A4.

Together, the events provide passenger experience professionals with a unique opportunity to identify new products and solutions throughout the cabin. Something your AIX badge allows you free access to WTCE across the 3 show days.

Registration for Aircraft Interiors Expo 2024 is now open:



Dreamliner Fleet Leaders Approach Retrofit Sweet Spot

Dreamliner Fleet Leaders Approach Retrofit Sweet Spot

Cirium is proud to be the Official Data Partner of AIX 2024.

Photo - James Mellon.1024 1

By James Mellon, Senior Aviation Data Research Analyst, Cirium

The first wave of Boeing 787-8s to enter service are now over a decade old; their airframes need heavy maintenance, and several airlines have recently announced accompanying cabin retrofit programmes. James Mellon, Senior Aviation Data Research Analyst at Cirium, draws on Cirium’s unique data insights to analyse this emerging market opportunity.

Although regarded as a brand-new aircraft type, the Boeing 787 has been in commercial service since 2011. The oldest 787-8s have therefore been operating for well over a decade, and not only have they reached the point where their airframes require their first structural maintenance checks – they are prime candidates to undergo cabin refreshes too.

Several airlines have recently revealed their 787-8 fleets will be retrofitted with new cabins over the next few years. However, these will not be the first examples to undergo major interior updates, as we can explore using Cirium’s recently launched Ground Events analytics tool.

Since October 2019 Cirium has tracked 18 cabin retrofit events, involving 787-8s operated by All Nippon Airways (ANA), Japan Airlines (JAL) and United Airlines.

United Airlines recently refreshed its entire widebody fleet with its new ‘Polaris’ business class and introduced ‘Premium Plus’ premium economy cabins. Ground Events Analytics shows all 12 of United’s 787-8s visited HAECO’s facility at Xiamen – Taikoo Aircraft Engineering – for the work to take place.

Boeing 787-8 cabin retrofits graph

Source: Cirium Ground Events

In Japan, where the first 15 787-8s were delivered in 2011-12, the type is being used to launch new airlines. Low-cost carrier Zipair Tokyo was established by JAL in 2019, with the initial fleet comprised of the parent airline’s oldest 787-8s. Airframe maintenance checks and cabin retrofits were undertaken prior to transfer, introducing a higher-density layout with capacity increasing from 206 to 290 seats.

The Zipair Tokyo fleet has since been supplemented with two factory fresh 787-8s, but due to Boeing pausing 787 deliveries between June 2021 and August 2022, both aircraft arrived later than originally planned. To meet increasing post-pandemic travel demand, JAL transferred over additional second-hand 787-8s to Zipair, requiring the same cabin retrofit work as previous aircraft.

Ground Events analytics show that the six Zipair 787-8s were retrofitted both in-house and by third-party MRO providers at three different facilities.

ANA launched AirJapan in February 2024, which like Zipair operates medium-haul low-cost services with older 787-8s transferred from the parent airline. Five more aircraft will be retrofitted with all-economy cabins and placed into service during 2024.

The -8 was the initial variant of the 787, and 165 were delivered over a two-and-a-half-year period before the first stretched and longer-range 787-9s entered service.

In-service Boeing 787-8s by year of build bar chart

Source: Cirium Fleets Analyzer

There has been a recent spate of airline announcements regarding 787-8 retrofit programmes. In many cases old seats will be replaced by new units to achieve commonality with new-build aircraft.

Cirium fleets data shows seven 787-8s have been permanently withdrawn from use. In addition to four prototypes retained by Boeing, two former Norwegian airframes were parted out in 2023, and another airframe which was never delivered to an operator is being cannibalised.

There are 383 787-8s in service and 11 in storage, while over 1,100 787s of all variants have been manufactured to date. The type’s order backlog of nearly 800 units – which includes a relatively modest 48 firm commitments for the 787-8 – means production is assured well into the 2030s.

New widebodies are being manufactured and delivered at a slower rate than airlines want to acquire them. This is making second-hand aircraft desirable, increasing their value, and therefore with the intention to operate them for the long term the business case for cabin retrofits becomes justifiable.

Six airlines have recently announced their 787-8s will undergo cabin retrofit work in the next few years. Central to these upgrades are new seats, in-flight entertainment and internet connectivity systems, which in some cases will result in the interiors matching other, typically younger, widebody types operated by these carriers.

787-8 market share by seat OEM for in-service aircraft piechart

Source: Cirium Fleets Analyzer

Having launched its new ‘Club Suites’ in 2019, British Airways (BA) will start installing the Collins Aerospace-manufactured business class seats into its 787-8 fleet in 2024. The old 2-3-2 seat arrangement makes way for a 1-2-1 configuration, improving accessibility with direct aisle access for all passengers. Together with upgrades to other cabins and the addition of wi-fi, these aircraft will then have interiors corresponding with their newly delivered counterparts, 787-10s and Airbus A350-1000s. The upcoming 787-8 work follows on from retrofits to BA’s 777s fleet, which were performed at BA Maintenance’s facilities in Cardiff, Cirium’s Ground Events analytics shows.

Ethiopian Airlines is enlisting Adient Aerospace to supply lie-flat Business class seats for its 787s. Although the airline has not announced which aircraft will be retrofitted, Cirium’s Fleets Analyzer shows the airline operates 10 787-8s featuring angled business class seats, with 150 degrees of recline and arranged in a 2-2-2 configuration. These aircraft are Ethiopian’s oldest 787-8s and were delivered between 2012 and 2014, before the latest-generation business class seats with privacy doors in a 1-2-1 configuration were widely available.

Not all of the upcoming retrofits will see premium cabins change to a 1-2-1 configuration. Jetstar plans to retain its seven abreast seat arrangement, but as premium travel demand has grown it will increase the number of seats in this cabin from 21 to 44. The Qantas subsidiary has also announced that crew rest areas will be installed on its 11 787-8s, suggesting these aircraft could be used to open new long-haul markets. Fleets Analyzer shows Jetstar has 98 A320neo family aircraft on backlog, including 36 examples of the A321XLR. These long-range single-aisle jets could be deployed onto Jetstar routes currently served by the 787-8s, freeing them up to expand the carrier’s route network.

With several airlines planning cabin retrofits for these relatively young aircraft, and at a time when heavy maintenance is required, logic would dictate that other airlines operating the 787-8 will also take the opportunity to update their fleets.


Contact our team to discover how Ground Events enables businesses to understand when, where and why aircraft are undergoing retrofits and other maintenance events.

Attending AIX Hamburg? Book a meeting with the Cirium team.



Future Airline Experiences: Connectivity, Accessibility, & Gen Z

Driven by the changing expectations of passengers in an increasingly digital world, air travel is evolving. The nexus of innovative connectivity solutions, entertainment options, and thoughtful interior design is revolutionising air travel.

Airlines that positively harness these trends will achieve both passenger satisfaction and customer loyalty for years to come. Aircraft Interior Expo stands at the forefront of showcasing these developments, and this article offers insights into the key forces reshaping the in-flight experience. 

The generational impact on IFEC

Younger generations are reshaping travel expectations and are becoming a powerful force in driving airline spending decisions. These generations, namely Gen Z and Millennials, prioritise seamless connectivity and expect always-on access to information and entertainment, even while soaring thousands of feet above ground.

Given the growing significance of these hugely influential demographics in the air travel market (now accounting for three quarters of passengers, according to Dynata), airlines are making substantial investments in technologies that transform aircraft cabins into connected hubs.  

man pointing at ThinKom airplane antenna
ThinKom Ku- and Ka-band solutions at AIX 2023

André Valera, Vice President of Business Development, Touch, an AIX exhibitor specialising in in-flight entertainment connectivity solutions, said: “Airlines are actively catering to the tech-savvy, always-connected habits of younger generations onboard through several means. From an in-flight connectivity perspective, prioritising faster, and free, Wi-Fi connectivity to ensure seamless internet access for passengers who rely heavily on their devices for entertainment, work, or socialising.” 

Innovations in connectivity and entertainment

Fast and reliable Wi-Fi has moved from a luxury to a staple. As such, the concept of in-flight entertainment is a reality for many major airlines, and is also being explored by short-haul carriers. The carriers that are investing in cutting-edge connectivity solutions are enabling passengers to stream content, connect on social media, and carry our online activities as easily as they would on the ground.  

Which begs the question, what’s next for in-flight connectivity and entertainment? As with consumers on the ground, personalised entertainment is the driving factor, with content options becoming more inclusive to appeal to diverse passenger bases.

“Both physical and digital solutions can make all passengers feel welcome.”

Jo Rowan, Associate Director of Strategy at PriestmanGoode

From the latest Hollywood blockbusters to niche documentaries, nowadays there’s something to catch the eye of every traveller. Airlines are partnering with content providers to create custom channels and offer a continuously refreshed collection of movies, TV shows, podcasts, and even games. 

man wearing VR headset

Regarding the influence of younger generations on the IFEC industry, Valera has observed a “shift in content preferences”, including an “appetite for gaming”. This has led to Touch investing in exclusive partnerships and licensing agreements to secure popular brands. 

Valera continues: “These generations are digital natives, highly connected, and seek seamless solutions in their travel experiences. Social media plays a crucial role as younger travellers share their experiences online, influencing their peers’ travel decisions and shaping airline brand perceptions. 

On the ground, innovations in entertainment are constantly being announced, with recent launches from major technology brands centred around immersive experiences such as augmented reality (AR) and virtual reality (VR). Organisations within the airline interiors industry are taking note.  

Valera says, “Beyond traditional IFE, we believe immersive experiences such as AR and VR will be tested with more appetite for risk, as well as gamification, to provide engaging alternatives to screen-based entertainment and combat screen fatigue.

We are also seeing airlines and several vendors exploring advanced options like voice and gesture control, not only for convenience but also for hygiene and accessibility, crucial factors for the health-conscious younger demographic.” 

A heavy emphasis on instant, high-quality internet requires a reliable network to support it. Hughes Network Systems, an AIX exhibitor, is a leading provider of satellite internet and other satellite-based network solutions. Leveraging several technologies, including GEO and LEO satellites, they provide fast, reliable in-flight Wi-Fi to airlines.  

Reza Rasoulian, Vice President at Hughes, said that the demand for fast, reliable, and always-available connectivity is high: “We’re seeing airlines report that passengers are seeking an experience that mirrors the living room. That means uninterrupted and fast connectivity.

Our customers are always looking to introduce the latest innovations to their passengers, including AR, gaming, and such which can be a demanding technology, bandwidth-wise, and requires low latency.  

Addressing the in-flight needs of diverse travellers

Meeting the needs of passenger demographics is key to a successful airline strategy. Beyond younger generations, airlines must make specific allowances for the needs of business travellers, leisure passengers, and families.  

Jo Rowan, Associate Director of Strategy at PriestmanGoode, understands the challenges of satisfying a diverse passenger base.  

Rowan explains, “While younger generations crave tech-driven experiences, older demographics may have different preferences. Striking a balance between these contrasting needs is essential for ensuring a positive experience for all travellers.

This challenge is compounded when you separate passengers into two groups, business, and leisure. It’s all about striking the right balance between creating a space that offers valuable productivity time, and a relaxing environment for those that wish to switch off. Every detail needs to be considered.” 

For business travellers, in-flight time is seen as space for valuable productivity. Consequently, airlines are looking for cabin interior design and services with this in mind. Features like reliable Wi-Fi connections, secure video conferencing functionality, and dedicated workspaces allow these travellers to maintain their on-the-go workflow from the skies. 

“Passengers are seeking an experience that mirrors the living room. That means uninterrupted and fast connectivity.”

Reza Rasoulian, Vice President at Hughes

Airlines are looking to AI and machine learning (ML), as Valera explains: “We utilise partnerships with content usage data providers like Parrot Analytics to gather insights into passenger preferences and behaviours. Additionally, performance data collected from the IFE systems we operate on behalf of our airline customers is feeding our AI/ML models, allowing us to curate personalised content recommendations tailored to the specific needs and interests of each passenger segment, including business and leisure travellers.”  

It’s not only through software that the in-flight entertainment experience can be optimised for business passengers, as Rowan explains. 

“With regard to physical space within the cabin, designers consider all aspects of the interior. This includes providing options for noise-cancellation, privacy screens, and enhanced access to productivity tools, such as screen mirroring. This allows business travellers to focus on work or simply unwind without unnecessary distractions.” 

wheelchair on plinth

Accessibility options

A focus on accessibility is paramount to a satisfying passenger experience for everyone. Inclusive design in onboard entertainment systems is becoming more relevant, with options like closed captioning for the hearing impaired, audio descriptions for the visually impaired, and easy-to-navigate interfaces essential for user-friendliness across the board. 

PriestmanGoode advocates for more inclusive cabin spaces, as part of the consortium working on the innovative “Air 4 All” concept back in 2021, a seating system that allows powered wheelchair users to remain in their own wheelchairs for the entire journey.  

Rowan explains how in the pursuit of innovation, inclusivity and accessibility must remain paramount: “Technology can serve as a powerful tool. In looking ahead to a more inclusive future within the aircraft interior industry, both physical and digital solutions can make all passengers feel welcome.

Haptic systems can enhance the travel experience with hearing impairments, while digital solutions can allow passengers with customised settings empower those with diverse needs. Our Air 4 All concept exemplifies our commitment to inclusivity by allowing powered wheelchair users to remain in the chairs throughout the flight, eliminating the need for transfers between a personalised wheelchair and a seat that’s not ergonomically suited for them.” 

“Social media plays a crucial role as younger travellers share their experiences online.”

André Valera, Vice President of Business Development, Touch

While physical solutions can take years to implement, digital innovation comes at a quicker pace. Touch is actively promoting various accessibility features in in-flight entertainment systems, according to Valera: 

“We want to ensure all passengers can enjoy entertainment offerings. That includes adjustable font sizes, contrast settings, and audio description and close captioning, while intuitive interfaces assist those with hearing or mobility impairments. Our recent partnership with Delta Airlines has led to the carrier creating a more accessible passenger experience by including close captioning on all titles onboard.” 

Challenges and considerations

While the potential for innovation in aircraft interiors is vast, there are challenges airlines and design firms must navigate to successfully implement these changes. Balancing passenger expectations with practical constraints is crucial. Integrating advanced technology requires careful consideration of space limitations, weight restrictions, and stringent safety regulations. Additionally, the long development timelines associated with aircraft design necessitate creating solutions that remain relevant and beneficial for years to come.  

Looking ahead, the future of aircraft interiors will undoubtedly be shaped by the evolving demands of younger generations. Their emphasis on seamless connectivity, personalised experiences, sustainable and accessibility-forward practices demand a dynamic and innovative approach from airlines, suppliers and design firms alike.

By embracing these trends while addressing the associated challenges, the industry can pave the way for a future where air travel is not just comfortable and efficient, but also inclusive, catering to the diverse needs of all passengers.  



Unlocking the Future of In-flight Connectivity

Unlocking the Future of In-flight Connectivity
Diverse group of passengers flying in economy class on plane jet, travelling to holiday destination. Using laptop and smartphone during sunset flight before arriving on vacation trip.
Credit: Freepik

In today’s air travel landscape, passengers expect the same level of connectivity in the skies as they have on the ground. The ability to stay connected during a flight provides passengers with access to entertainment options and enables seamless communication with loved ones or colleagues. Recognising this demand, airlines prioritise connectivity as a key component of their service offerings.  

In-flight connectivity (IFC) offers a more technologically savvy travel experience that meets passenger expectations. Additionally, IFC is seen to play a significant role in supporting airline efforts to deliver ancillary revenue and more efficient onboard service operations.  

Connectivity and sustainability

The aviation industry is making strides towards the ambitious target of achieving ‘net zero carbon emissions by 2050.’ Currently responsible for over 90% of the sectors carbon footprint, efforts to reduce fuel emissions are of utmost importance.  

However, from airport operations to cabin configurations, every aspect of aviation is being checked to mitigate its impact on climate change, including in-flight connectivity. Incorporating more environmentally friendly practices across the entire supply chain is crucial to embedding sustainability into aviation’s core. 

IFC is progressively becoming more ubiquitous, with connectivity being a key factor in consumer decision-making. Research indicates that 82% of airline passengers prefer carriers offering quality Wi-Fi. Partly because of this driver, the in-flight entertainment and connectivity market is projected to reach $11.65 billion in 2030, registering a CAGR of 11.36%, according to Allied Market Research.  

Key players such as Anuvu, Viasat Inc., Panasonic Corporation, and SITA (OnAir) are driving innovation. Plus, emerging growth opportunities are particularly evident in the Asia-Pacific, Middle East, and Latin American regions. 

Beyond enhancing the passenger experience, in-flight connectivity significantly improves airlines’ operational efficiency. Real-time data transmission between aircraft and ground operations:  

  • facilitates proactive maintenance 
  • optimises fuel consumption 
  • and streamlines overall operations 

All resulting in substantial cost savings and a more sustainable approach to air travel. 

Experts anticipate that in-flight entertainment and connectivity systems will play a pivotal role in shaping a greener future for airlines. Several initiatives highlight this commitment, such as Aeromexico’s sustainability measures, which leverage Panasonic Avionics’ in-flight connectivity systems to minimise waste by enabling just-in-time sales. Similarly, AirFi’s innovative LEO solution, installed discreetly in aircraft windows, reduces drag by about 4%. 

Furthermore, Intelsat’s Electronically Steered Array (ESA) antenna exemplifies technological advancements in IFC. Lightweight and has no moving parts, the less-than-three-inch-tall antenna significantly reduces fuel burn and carbon emissions while providing passengers with high-speed connectivity of up to 275 Mbps. 

In-flight connectivity goes beyond mere internet access in the air; it offers many benefits for passengers, crew, and the aviation industry.  

And the IFEC Zone at AIX serves as a hub for showcasing the latest advancements in in-flight connectivity and entertainment. 

man using laptop and headphones on plane
Photo by Austin Distel on Unsplash

Processes and efficiency

In-flight connectivity empowers passengers to continue essential tasks such as email communication and web browsing during air travel. This ensures air travellers can remain in touch with clients or loved ones throughout their journey.

Complemented by in-flight entertainment systems, cabin electronics can elevate flight experiences and passenger productivity. Innovative lighting systems can synchronise with travellers’ circadian rhythms to combat jet lag, for example. While mood lighting, controllable via Cabin Management Systems (CMS) or mobile apps, further enhances ambiance. 

“With better connectivity on the go, travel times have increasingly become working times. Now, airlines also want to offer connectivity so they can compete with the existing fast-train city-pair connections.” 

David Fox, Vice President, In-flight & Connectivity Services, Deutsche Telekom 

Optimising operations and safety

In-flight connectivity also serves as a valuable asset for airline operations. 

IFC facilitates data analytics, monitoring usage patterns across airtime services, devices, and traffic categories. This data can inform targeted advertising solutions, drive onboard sales, and enhance the passenger experience. 

In-flight connectivity systems also empower operations teams with access to flight planning and related services, ensuring efficient and safe flight operations. 

Moreover, in-flight connectivity enables real-time monitoring for mechanical issues and swift response to potential emergencies, mitigating risks and enhancing safety protocols. 

In-flight connectivity does all of these things. It should be able to provide reliable internet speeds, accommodate popular apps and tools used on the ground, and demonstrate durability and dependability across diverse flight paths. 

In-flight connectivity not only keeps passengers engaged but also serves as a revenue-generating tool for airlines. By enhancing the overall customer experience, it fosters increased loyalty and positive recommendations, benefiting both airlines and passengers alike. 

Connectivity technologies

Below are a few examples of in-flight connectivity solutions:  

aWAP

aWAP solutions, like those developed for aerospace by ECA Group, combines a server and wireless access point to provide Wi-Fi coverage in aircraft cabins via the Wireless Local Area Network (WLAN). It enables operators to manage routes and allows for onboard shopping, and other services while offering passengers secure access to various entertainment options on their personal electronic devices (PEDs) through a secured network. 

Lconnect

Lufthansa Technik’s Lconnect solutions swiftly deliver in-flight entertainment and connectivity to aircraft passengers. Offering broadband capabilities, Lconnect seamlessly integrates cockpit and flight operations with passenger and cabin crew services. Its adaptability ensures minor work on the aircraft and will require no major work if ever a need for advances in technology in the future arises. 

Wireless Access Point (WAP)

Another in-flight connectivity option from Lufthansa Technik is the Wireless Access Point (WAP), which provides ultra-fast Wi-Fi connectivity tailored for aircraft environments. Optimised for high-density cabin settings, it features integrated antennas and easy airline configuration. With Gigabit Wireless Standard (802.11ac, 1.3 Gbps) capacity, it supports faster video streaming and internet connections, particularly suited for modern aircraft models like the Airbus A350 and Boeing 787. 

Additional providers

Other notable companies offering in-flight entertainment and connectivity solutions include Thales, with their seatback IFE systems using AVANT Up’s Android based Operating System. AirFi, a leader in portable IFE and in-flight retailing technology, has a suite of solutions that enable IFE streaming, enhanced crew efficiency, and third-party commercial integrations.

Furthermore, ThinKom specialises in antenna systems interoperable across LEO, MEO, GEO, and HEO satellite constellations, ensuring robust connectivity options for the aviation industry. 

satelitte above earth spaceX
Credit: Pexels

What are the differences between LEO and GEO satellites?

The ongoing discourse within the industry revolves around the comparative effectiveness of satellite communications, specifically between LEO and GEO satellites. But what sets these two apart? 

GEO satellites orbit at an altitude of around 36,000 kilometres above the Earth’s equator, synchronising with the planet’s rotation to complete a 24-hour orbit. Stationary in the sky, GEO satellites eliminate the need for Earth-based antennas to track or rotate. 

In contrast, LEO satellites operate within lower orbits ranging from 500 to 2,000 kilometres in altitude, completing 12 orbits daily with an orbital period of up to 128 minutes. However, their smaller field of view restricts communication to only a fraction of the Earth at any given time, necessitating a network infrastructure for continuous coverage. 

In terms of antenna requirements, ground stations serving GEO satellites don’t require adjustments to receive signals. However, due to the higher orbit, GEO antennas need to be larger to provide higher gains. Conversely, LEO satellites demand at least two or three ground-based antennas for seamless transition and tracking, ensuring consistent service by interfacing with multiple satellites and facilitating uninterrupted communication. 

In the aviation industry, satellite-based connectivity is embraced to deliver global coverage and seamless connectivity for aircraft, regardless of their location. While GEO satellites boast broad coverage, they often suffer from higher latency due to the distance between the satellite and the aircraft. Meanwhile, LEO satellites, orbiting closer to Earth, provide both global coverage and low-latency connectivity, making them an appealing option for aviation applications. 

In-flight connectivity, past to future

In the early 2000s, the rise of internet connectivity encouraged airline operators to explore bringing this innovation to air travel. Lufthansa made history by becoming the first airline to offer internet connectivity on a commercial flight route in 2004. However, this service was short-lived, ending in 2006 due to the complex nature of the required ‘Connexion hardware,’ weighing nearly 1,000 pounds (450 kg). The added weight and drag surpassed airlines’ tolerance levels. 

But the groundwork laid during this period was never put to waste.  

Today, several airlines have already been testing or using in-flight connectivity. Some of the airlines that have some measure of IFC capabilities at no extra cost include JetBlue, Norwegian Air, and Air New Zealand, as well as China Eastern Airlines and Philippine Airlines on select aircraft.  

As passenger demand for online connectivity continues to soar, the future of in-flight connectivity appears promising. It has evolved from being a novelty to becoming an industry standard, reflecting the growing expectation of passengers to stay connected while flying. 

“Within the next 5 years we as an industry rather have to focus on how to actually deliver against the passenger expectation, in a profitable manner.” 

Dirk Lindemeier, Chief Commercial Officer, SkyFive AG 

However, airlines must recognise that the performance of their in-flight connectivity offerings will be scrutinised by customers. Therefore, selecting a reliable network provider capable of delivering a seamless broadband experience to passengers is important.

Moreover, IFC providers must be flexible to adapt to airlines’ requirements, cover their global routes, and respond to demand in densely populated areas. This ensures that airlines can meet the evolving needs of their tech-savvy passengers while maintaining a competitive edge in the market.



Do aeroplanes have internet onboard?

Yes, many airlines provide Wi-Fi access onboard their aircraft. British Airways, for example, offers Wi-Fi for a fee, while Turkish Airlines and Emirates offer complimentary Wi-Fi access to certain club members. Many airlines are in the process of implementing Wi-Fi across their fleets.

What technologies allow aeroplanes to carry on-board Wi-Fi?

There are two primary methods for airplanes to access Wi-Fi: air-to-ground and Ku or Ka-band satellite connectivity. 

Air-to-ground relies on cell towers that connect transmitted signals, providing connectivity to aircraft. 

Meanwhile, some aircraft are equipped with antennas, which send and receive signals from satellites to deliver Wi-Fi access.

What are in-flight entertainment and connectivity?  

In-flight connectivity encompasses any onboard technology that utilises an internet connection, enabling passengers, crew and aircraft to access online services. On the other hand, in-flight entertainment refers to the range of onboard options available to entertain passengers during their flight. 

Together, in-flight entertainment and connectivity represent a suite of solutions that enable passengers to connect to the internet and access entertainment options while travelling by air.

Caynova’s revolutionary aircraft seat heating and cooling system makes its aviation debut on the A350 and B787 in 2024, setting new technological standards!

Caynova’s revolutionary aircraft seat heating and cooling system makes its aviation debut on the A350 and B787 in 2024, setting new technological standards!
caynova heat and cooling system for aircraft seats

In the dynamic world of aircraft interiors, where every innovation is designed to enhance passenger experience and well-being, Caynova is making waves with its groundbreaking Seat Heating and Cooling System (HCS). In 2024, we are excited to witness the aviation debut of the world’s first HCS on the A350 and B787 aircraft, setting an unprecedented standard for in-flight comfort and luxury.

Revolutionizing in-flight comfort

At Caynova, we understand that thermal comfort is not a one-size-fits-all concept. It varies from person to person and has a significant impact on the overall well-being of passengers during their journey. With this in mind, Caynova’s HCS provides aircraft passengers with individually adjustable microclimates, giving them the ability to control their own seat temperature.

Our focus on understanding personal well-being and developing comfort features that meet stringent airworthiness requirements has led to the creation of a system that provides unparalleled passenger comfort.

By bridging the gap between the automotive and aviation industries, Caynova is proud to be the first to offer aviation-grade HCS for aircraft seats, meeting EASA/FAA airworthiness regulations and elevating the flying experience to new heights.

caynova-seat-heating-system-alt

Introducing the “Allegris” cabin concept: A game-changer in passenger comfort

The Lufthansa Group heralded a new era in air travel with the unveiling of its groundbreaking “Allegris” cabin concept, designed to redefine passenger comfort. At the heart of this innovation is Caynova’s cutting-edge HCS, seamlessly integrated into Lufthansa’s First and Business Class seats.

With plans to equip more than 100 new aircraft across the Lufthansa Group fleet—including the flagship Boeing 787-9, Airbus A350, and Boeing 777-9 – with Caynova’s HCS, passengers can expect an unparalleled level of luxury and comfort on their journeys.

Carsten Spohr, Chairman of the Executive Board and CEO of Deutsche Lufthansa AG, said:

We want to set new, unprecedented standards for our guests. The largest investment in premium products in our company’s history underlines our claim to continue to be the leading western premium airline of the future.

Cesar Uparela, Chief Commercial Officer of Caynova AG, commented:

With our vision of turning flying into personalized well-being, we help our customers to differentiate and win in a competitive market. Open and ongoing dialogues with our customers drive the direction of our products.

caynova heating cooling airplane seat system

Beneficial synergy for airlines and seat manufacturers

Caynova’s HCS not only enhances the passenger experience but also fosters a mutually beneficial collaboration between airlines and seat manufacturers. Not only does this innovative technology allow airlines to offer a customized in-flight experience that differentiates them in a competitive market and reinforces their status as industry leaders, but it also provides seat manufacturers with a valuable asset for their premium seating solutions.

caynova heating system phone display

Leading seat manufacturers such as Airbus Atlantic, Collins Aerospace and Thompson Aeroseating have recognized the immense value of Caynova’s HCS and are seamlessly integrating it into their First and Business Class seats.

Join Us at Aircraft Interiors Expo 2024, 28th-30th May 2024, Hamburg Messe, Hall B6, Booth 6E70

What features support your brand and will make your passengers happy and loyal customers? Experience the future of in-flight comfort with us at Aircraft Interiors Expo 2024. Discover how Caynova’s HCS is reshaping in-flight comfort and redefining passenger well-being. Caynova: Where Comfort Takes Flight.

Stay updated and follow us on LinkedIn

Further information can be found at Caynova.com

Cesar Uparela – Chief Commercial Officer – Caynova AG

#Caynova #seatheating #seatcooling #heatingcooling #thewellbeingcrew #CaynovaSystem

Passenger Experience Conference lands at the Hamburg Messe in May

Passenger Experience Conference lands at the Hamburg Messe in May
Hamburg CCH exterior with PEC welcome digital banner

The organisers of Passenger Experience Conference (PEC), the expertly curated one-day event driving the evolution of onboard, will return to Hamburg Messe on Monday 27 May. Focusing on how to elevate onboard environments, services, and the experience for airline passengers, the first details of this year’s programme have been revealed.

The renowned conference will bring together experts and visionaries from airlines, airframers, OEMs, the global supply chain and design organisations to discuss the conference’s overarching theme, ‘Innovating tomorrow’s travel experiences’. Experts from Air Canada, Airbus, Orson Associates, Gen Phoenix, Doy Design, Flying Disabled, Omnevo, Delta Air Lines, Boeing, Icelandair, and more will be envisioning how to solve the frustrations and respond to the needs of the new cohorts of travellers who will be flying into the next decade.

Attending delegates can join thought-provoking discussions and panels, uncover emerging and exclusive insights regarding future direction for passenger experiences, and help evolve the vision for the cabin of the future.

The 2024 edition of PEC will feature three streams, discussing the changes to the passenger experience already in progress, how air travel experience should fit within collaborative and connected ecosystems, and how to maximise the efficiency of delivering a future seamless passenger experience.

Future now

The first stream, ‘Future Now’, will create an open discussion for delegates to review initiatives already underway which look to gain traction. The sessions will cover current and changing industry standards, the influential role that AI and other tools will have over the next ten years, and approaches to manufacturing and the supply chain that offer the real possibility of achieving systemic change.

Discussions will serve perspectives from the end-to-end supply chain, aimed at opening the door to improved travel experiences and new ways of doing business.

chris wood speaking at passenger experience conference 2023 from a podium

Speaking in the ‘Future Now’ sessions, aviation accessibility experts Christopher Wood, Flying Disabled, and Roberto Castiglioni, Reduced Mobility Rights, will join a representative from Boeing to discuss initiatives improving the inflight experience for travellers with disabilities.

Industry leaders, Nico den Ouden, Chief Innovation Officer and GM seating at Gen Phoenix, Gary Doy, Founder and Managing Director at Doy Design, and Sabeti Wain Aerospace will explore how airlines and seat manufacturers can rethink traditional processes to pioneer sustainability and redesign aviation’s circular future.

Other confirmed speakers for ‘Future Now’ include, Michael Raasch, Chief Executive Officer, Omnevo; Kolbrun Ýr Jónsdóttir, Product Manager Inflight Service & Experience, Products & Service Management, Icelandair; and Kevin Clark, CEO Bluebox Aviation who will be joining a conversation on the potential of artificial intelligence to revolutionise inflight experiences.

Future connected

The next stream, ‘Future Connected’ will prompt industry leaders to re-evaluate the role of air travel within an integrated and connected transport ecosystem and how it meets the needs of passengers who already expect to manage their lives – and their travel – from their mobile devices.  This stream will look at how aviation can navigate the ever-competitive travel landscape, how data and technology can ease the way and create opportunity, as well as how innovations across different travel systems can inspire fresh ideas.

Joining the programme, Maruan El Mahgiub, Vice President, Mormedi, will present the challenges and opportunities of data sharing in aviation. Other confirmed companies set to join discussions at ‘Future Connected’ include AIX exhibitors Expliseat, Lilium and Tangerine.

Future efficient

The final stream, ‘Future Efficient’, will provide fresh perspectives on the initiatives step-changing the aviation industry. Delegates can examine how airlines and supply chain partners can boost profits, streamline processes, and reduce costly wastage while delivering desirable value and quality of experience to passengers.

matt crane and other passenger experience conference 2023 speaker seated against green backdrop

Leading discussions on lowering the resource footprint of the passenger experience sector, Matt Crane, Founder, Aviation Sustainability Forum, and experts from the Green Cabin Alliance will take the stage.

PEC will provide all attendees with unmissable opportunities to collaborate with the entire industry, including senior airline decision-makers, designers, engineers, specifiers, manufacturers, and more from every corner of the globe across seminars and networking breaks. Commencing the day before the doors of Aircraft Interiors Expo (AIX) and World Travel Catering and Onboard Services (WTCE) open, the conference marks the beginning of a week dedicated to showcasing cutting-edge advances in the aircraft interiors and passenger experience community.

Polly Magraw, Event Director, Aircraft Interiors Expo and World Travel Catering and Onboard Services commented:

“The industry is at the crucial precipice of revolutionising the passenger experience to shift expectations, integrate advanced IFEC technology, and meet sustainability targets. PEC will once again stand as the beacon that attracts industry thought leaders and decision makers to shape the future of passenger experience ahead of AIX and WTCE.

This year’s approach will encourage delegates to contribute to the engaging discussions to transform today’s challenges into tomorrow’s business opportunities.”



Charting the Course of Eco-Friendly Skies

Charting the Course of Eco-Friendly Skies
Satu Dahl, Editor, Inflight Magazine
Satu Dahl, Editor, Inflight Magazine

Focusing on ‘net zero cabins’ that prioritise passenger comfort, Aircraft Interiors Expo (AIX)– in partnership with Inflight Magazine – brought together a number of aviation leaders to discuss the industry’s progress and challenges, as well as how collaboration, recycled materials and weight-saving strategies need to be improved.

Leading the panel discussion was Satu Dahl, the Editor of Inflight Magazine, who was joined by Nils Stoll, CEO of Krüger Aviation; Seth Miller, Founder and Editor-in-Chief of PaxExAero; Antonio Ficca, Vice President of Marketing of Expliseat; Karl Hewson, Director of Technology and Development of Zotefoams and David Sandiford, Manager Aviation – Transportation Accounts Department – Enterprise Accounts and International at Mohawk Group.

Future ready, together

Karl Hewson, Director of Technology & Development, Zotefoams
Karl Hewson, Director of Technology & Development, Zotefoams

Weight-saving designs dominated the discussion as panellists identified them as the single most impactful strategy for reducing aviation’s environmental footprint. Karl Hewson, Director of Technology and Development at Zotefoams, highlighted the traditional focus on lightweight materials for cabin interiors that minimise fuel burn over the lifetime of an aircraft.

However, he emphasised that the focus needs to be on the combined impact of all materials used, not just individual components. Discussing weight as a key metric for measuring environmental impact, Antonio Ficca, VP of Marketing at Expliseat, added that it “cannot be taken in isolation. You can be lighter, but made of non-recycled or recyclable materials, for example.”

Reclaimed materials and parts were another key focus of the discussion. Panellists explored the possibility of using recycled materials in cabin components and even remanufacturing existing seats to create a more circular economy within the industry.

Mr Hewson called for a “dollar per sustainability metric”, adding that “weight savings offer airlines and manufacturers clear CapEx and OpEx benefits, driving their willingness to invest. However, incentives for end-of-life potential seem lacking.”

Seth Miller Founder Editor in Chief PaxEx Aero in an airplane overhead bin
Seth Miller, Founder & Editor-in-Chief, PaxEx Aero

Seth Miller, Founder and Editor-in-Chief of PaxExAero, spoke on behalf of passenger concerns around compacting cabin space and the trade-off between lightweight and experience. “A smaller lavatory might be lighter, but if everybody going in washing their hands ends up splashing water all over themselves, they’re not going to be happy that the flight burned 0.1 fewer kilos of carbon dioxide. Instead, they’re going to be annoyed that their pants are wet.”

Meanwhile, Nils Stoll, CEO of Krüger Aviation shared modern methods of connecting with the consumer to share the sustainable credentials of the cabin. He suggested the use of QR codes to communicate weight and fuel saving to passengers. The ultimate aim being to provide sustainable cabins with a meaningful impact on consumers, enhancing their experience rather than potentially ruining it.

David Sandiford Manager Aviation Transportation Mohawk Group
David Sandiford, Manager Aviation Transportation, Mohawk Group

David Sandiford, Manager Aviation – Transportation Accounts Department – Enterprise Accounts and International, Mohawk Group highlighted the disconnect between the suppliers and buyers, “we’re seeing an increased need for sustainability attributes, but, if the most environmentally sustainable product in the world is $10 more expensive per square yard, I’m going to have a hard time selling it in the marketplace.” But, Mr Ficca confirmed that he has observed a shift in the right direction, with sustainability increasingly being brought to the table in discussions with airline buyers.

Taking responsibility for the cost

With Mr Ficca asking fellow participants who should pay the price of sustainability, the panel acknowledged the need for investment in sustainable solutions. However, opinions differed on who should bear the financial responsibility.

While some suggested cost-sharing among various stakeholders, others emphasised the importance for the industry to invest in its future, considering the recent boom as passenger travel bounces back. Mr Stoll commented on the subject, “At the end of the day, if you are not willing to invest in sustainability, I guess you won’t be a supplier in the future anymore because this is a major topic. As an industry, we have to invest into the future.”

From the interiors supplier perspective, Mr Sandiford agreed that while they are beyond carbon neutral, a major challenge Mohawk faces is the evolving demand from decision-makers within the industry.

Decision-makers are increasingly seeking to understand the sustainable attributes of products, but there is a lack of standardised measurements to make these comparisons between products, “whether it’s an EPD or any other tools used to evaluate each product”.

He highlighted the growing pressure to balance the need for sustainable features with cost constraints, pointing out that even the most sustainable product might struggle to gain traction if it comes at a significantly higher price point.

Nils Stoll, CEO, Krüger Aviation
Nils Stoll, CEO, Krüger Aviation

Elaborating on the topic, Mr Miller hypothesised whether, “passengers are willing to going go out of their way and actively choose to invest in sustainability, as opposed to expecting that airlines are. Assuming the industry is doing the right thing for sustainability.” Other panellists voiced concerns that such measures could increase costs for airlines which would ultimately be passed on to consumers.

On a another note, Mr Stoll pointed out that the market is rapidly evolving, creating an opportunity for the industry to transform its operations. This shift presents a chance to open and prioritise profit margins for sustainable solutions, making environmental responsibility not just the right thing to do, but also a financially sound strategy.

Considering external perspectives

Mr Stoll emphasised the importance of showcasing the positive efforts of the aviation industry in achieving its sustainability goals. He highlighted the industry’s negative media portrayal and stressed the need to counter this narrative by demonstrating the sector’s initiatives that are driving a more sustainable future.

Antonio Ficca, Vice-President Marketing & Strategy, Expliseat
Antonio Ficca, Vice-President Marketing & Strategy, Expliseat

However, Mr Ficca cautioned that the aviation industry is not effectively communicating its sustainability efforts to the public. He argued that the sector needs to be more transparent and clearer in its messaging, similar to other industries, like rail and electric vehicles, that have successfully positioned themselves as environmentally conscious. With lower CO2 emissions per passenger than flights, rail companies emphasise the environmental benefits of train travel through consumer marketing and advertising. Mr Hewson emphasised that the aviation industry’s sustainability efforts are rightly centred on fuel savings achieved through combined lightweight design, though admittedly a less consumer-facing area of aviation. 

Mr Miller wondered whether the small, incremental steps being made towards sustainability are enough to achieve the industry’s ambitious net-zero targets. He emphasised the importance of educating the public about these efforts and ensuring they understand the progress being made, even if the changes to the passenger experience are not readily apparent.

Take-off for collaboration

He went on to explain that “the next step is turning thoughts into actions to move the industry forward, and faster.” Mr Ficca spoke on behalf of all participants to share that industry members are uniting to discuss their experiences and challenges and hopes this is evidence that things are moving in the right direction.

Concluding the discussion, Mr Stoll said, “if we see people around the world, people with the same mission, with the same heart for sustainability, we have to bring them together.”

Find the full write-up of the roundtable discussion on the Inflight Magazine website, here.

Empowering Voices: Women in the Aircraft Interiors Industry on International Women’s Day

Empowering Voices: Women in the Aircraft Interiors Industry on International Women’s Day
international women's day female engineer

A celebration of the social, economic, political, and cultural achievements of women globally, International Women’s Day has become an institutional hallmark around the world. It’s also a day of activism, spreading awareness of the ongoing push for gender equality.

Marked annually on 8th March, the day serves as a reminder of the progress made towards gender equality while acknowledging the hurdles that still need to be overcome. From advocating for equal pay to challenging societal norms and stereotypes, International Women’s Day amplifies the voices of women around the world to create a more inclusive and equitable future for all genders.

In this article, AIX explores perspectives on International Women’s Day and the future of the aircraft interiors sector, featuring insights from influential women focusing on their experiences, successes, and challenges.

Exploring perspectives on International Women’s Day

International Women’s Day serves as a crucial point of reflection for women across the aircraft interiors industry, offering a moment to both celebrate progress and acknowledge the ongoing journey towards gender equality.

Maria-Kafel-Bentkowska-Head-of-CMF-PriestmanGoode.
Maria Kafel-Bentkowska

Maria Kafel-Bentkowska, Head of CMF at PriestmanGoode, articulates the significance of recognising past struggles: “Women have had to fight for the rights they have today. I definitely see the positive in celebrating the achievements of women in the past who have helped us reach this point. For me, it’s about celebrating our achievements and seeing how far we have come.” Her words encapsulate the resilience and determination of women who have paved the way for greater opportunities.

Melissa Raudebaugh, General Manager, Inflight Service, Fleet and Galley Planning at Delta, adds to the discussion by highlighting the multifaceted nature of International Women’s Day: “International Women’s Day helps us remember how far we’ve come for parity in the workforce but also what still needs to be done.”

Melissa-Raudebaugh-General-Manager-Inflight-Service-Fleet-and-Galley-Planning-Delta
Melissa Raudebaugh

For Raudebaugh, the day serves as both a marker of progress and a reminder of the work that lies ahead. It’s a time to connect with peers, share experiences, and find strength in solidarity. Raudebaugh underscores the importance of collective support and understanding, continuing: “It’s nice to see what other women in the industry are doing and understand their thoughts and that many others have the same feelings and views as you do.”

“Airlines…are making big strides to promote diversity, equity and inclusion.”

Charo Medina Peris
Head of Cabin Products and Digital Services, British Airways

Emphasising the broader impact of awareness campaigns like International Women’s Day, Anna Nosworthy, CMF Creative Lead at JPA Design London, explains: “Any and all efforts to bring awareness through campaigns like this, is benefiting us all.” Her perspective highlights the ripple effect of initiatives aimed at fostering inclusivity and gender equality. By amplifying diverse voices and experiences, such campaigns contribute to a more inclusive industry culture.

Anna-Nosworthy-CMF-Creative-Lead-JPA-Design-London
Anna Nosworthy

This shift is being demonstrated by schemes such as 25by2025, led by IATA, a global initiative aimed at enhancing diversity, equity, and inclusion in the aviation sector. Launched in 2019, it educates on the importance of implementing best practices to promote gender diversity. With over 200 influential industry signatories, the initiative has already begun to drive positive change, such as a significant increase in the number of female pilots and a rise in the percentage of women in senior roles within the aviation industry.

Fostering success with gender diversity

Experts in the aircraft interiors industry emphasise the critical importance of gender diversity in the sector. According to Kafel-Bentkowska, diversity isn’t just about filling quotas, it’s about enriching perspectives and driving success. She states, “In any industry, a diverse perspective is key to the success of projects, whether this is through gender, mobility, cultural difference or experience. Spaces and experiences should be designed for all, and as part of that, everyone’s requirements should be considered.”

Echoing this sentiment, Raudebaugh underscores the tangible benefits of gender diversity in aircraft interiors. She highlights how diverse teams can better cater to the needs of passengers, who represent a spectrum of genders. Raudebaugh explains, “Greater gender diversity is beneficial for everyone. Passengers on airplanes are comprised of both genders so having diversity in those who design and engineer the interiors can best represent what customers want and need.”

She adds: “Different perspectives in the design phase help to make sure all are considered in the final product. Leg rests come to mind as an example. As we think about adding leg rests to our premium cabin seats, are they effective? I love a leg rest, but my tall counterparts can’t really use one on tighter pitched seats, so is it worth the additional weight and maybe more discomfort for some? Gaining these perspectives early can really help design an ideal cabin for all.”

For Nosworthy, diversity isn’t just about representation; it’s about fostering innovation and dynamism within the workplace. She emphasises, “Greater diversity brings a more varied and dynamic work arena. This can only be a positive thing for any industry.” In an industry as complex and fast-paced as aircraft interiors and wider aviation, diverse perspectives can lead to more creative problem-solving and innovation, ultimately driving progress and success.

This sentiment is mirrored by real data exploring the impact of gender diversity on business performance. For example, research from McKinsey and co. found that companies in the top quartile for executive gender diversity were 25% more likely to generate greater profits. This reinforces the critical importance of fostering gender diversity within organisations, not only for promoting inclusivity but also for driving tangible business success.

Charo-Medina-Peris_Head-of-Cabin-Products-and-Digital-Services_British-Airways
Charo Medina Peris

Charo Medina Peris, Head of Cabin Products and Digital Services at British Airways, shares her insights on how embracing gender diversity can both benefit recruitment and foster a positive organisational culture.

She highlights: “In my opinion, putting a greater focus on diversity attracts more people to an organisation, creates a culture where you can find peers you can establish deeper connections with and brings different points of view and ways of doing things that enrich us as individuals and as a collective. We know diverse teams embedded in an inclusive culture always create better results.”

A more accessible industry

Discussing the topic of improving career access, Kafel-Bentkowska says there is “a lot more interest and knowledge about CMF within the transport industry, making careers more accessible to women that are interested in pursuing a career in aviation.” She adds, “There is a perception that the industry is male-dominated, but that’s not the case.”

Kafel-Bentkowska elaborates “I’ve seen a change over the past 13 years, and it definitely feels more balanced today. Awareness and representation has grown within the industry, in part, through education. PriestmanGoode has some influence in this area, as we have been partnering with universities and educational trusts for many years.

As an example, I’ve run the PG x RCA MA Textiles yearly collaboration now for the past eight years and a great deal of students learn about the industry through this project. As new generations enter this field, they bring a fresh perspective and tip the balance in this once heavily male dominating industry. My advice in general to anyone is to follow what you’re passionate about and carve out your mark.”

Similarly, Raudebaugh highlights the positive industry changes she’s witnessed over the past few decades. She explains, “I began my career as an engineer working very closely with mechanics – a world where there were very few women. But it was an opportunity to create a learning experience and prove that women are just as capable. Luckily in the last 20 years, gender diversity has come a long way and I have to hope that same young female engineer has a lot less to prove than when I started!”

“Any and all efforts to bring awareness through campaigns like this, is benefiting us all.”

Anna Nosworthy
CMF Creative Lead at JPA Design London, explains:

Medina Peris reflects on her journey in the industry, addressing the importance of overcoming imposter syndrome and the ongoing efforts to promote diversity and inclusion within British Airways and the broader aviation sector. She emphasises, “As I moved up in the airline, I realised I had “impostor syndrome”.

Since then, I’ve taken part in coaching programmes and participated in continuous training, supported by British Airways, that has helped me massively to reflect on how I operate and identify where I need to improve. It does take time and perseverance to be where you want to be, but the effort is definitively worth it.”

Medina Peris continues, “Airlines and partner suppliers, particularly in the engineering field, are making big strides to promote diversity, equity and inclusion. More female representation in senior management positions demonstrate that it is possible for women to succeed in the industry and encourage long-term retention, which is something British Airways is really striving towards and putting a real focus on mentoring and coaching programmes, diversity training and fostering a culture of inclusivity and respect, are also important to attract more female talent.”

Research suggests that efforts to enhance gender diversity and increase female representation are gaining momentum in the industry. According to data from ICAO, the percentage of female aircraft maintenance engineers and technicians rose from 2.7% to 3.0% worldwide, between 2016 and 2021 – with increases being seen in all regions except the Middle East and Africa. Despite movement over the last few years, there’s still a long way to go.

As we celebrate International Women’s Day, we’re reminded to continue vocalising and promoting the remarkable achievements of women in every corner of the aircraft interiors sector. Through the insights of industry professionals like Maria Kafel-Bentkowska, Melissa Raudebaugh, Anna Nosworthy, and Charo Medina Peris we see the resilience, progress, and ongoing commitment to diversity and inclusivity. Their voices echo the importance of fostering gender diversity and breaking down barriers for future generations in aircraft interiors and beyond.



The future? It’s already here.

The future? It’s already here.
evtol aircraft behind aix blue airplane window cut-out

It seems like it was only a couple of years ago when we thought our digitally-transformed future would be in the bag and we could settle back with a cup of cocoa and marvel at a job well done. Not so. GenAI is already here and our task is to work out how to make it work for us.

Looking at recent consumer and technology trends reports there is the palpable excitement around artificial intelligence and the tools it has already delivered, most obviously but not limited to, generating content, text, visuals, and sound (aka GenAI).

Slightly less disruptive, but in many ways just as exciting, are the maturing technologies of electric powered small aircraft, particularly in relation to first- and last-mile journeys. The excitement around these ideas seems to connect at a deep level in the human psyche and will influence much of our thinking about aviation over the next few years.

It’s clear that a full roll-out of electric vertical lift and take off (eVTOL) services is still some way off. Infrastructure, traffic management, and energy management are issues that need addressing, but these vehicles and associated concepts are maturing, and so planning for them must start now.

While on the subject of clean energy aviation, environmental concerns will continue to be at the front of our minds. Although, we will see a step change in attitudes as people become more alert to greenwashing and increasingly prefer to support businesses that are transparent about their sustainability efforts and have more trustworthy eco-credentials.

Trust itself is a deliverable that will be key to customer relationships. The breakdown of trust is increasingly a blockage to leveraging new business opportunities.

A state of flux

Accenture Song’s Accenture Life Trends 2024 report observes that society is in a state of flux, where people are deconstructing everything as they try to work out their place in the world. It reveals that half of all people globally are significantly altering their life goals, prioritising job security and retirement over higher education or getting married, while 48% of people plan less than 12 months ahead, or not at all.

“We’re entering a decade of deconstruction spurred on by changing consumer values, Al’s explosive growth and the relentless speed of change,” says Mark Curtis, Global Sustainability Lead for Accenture Song.

Redefining personalisation – opportunities and challenges

Noting that conversational AI already has mass cultural awareness, Accenture adds that GenAI is “upgrading” people’s experience of the internet from transactional to personal, predicting that personalisation in commerce will likely be redefined.

Technology consultancy Gartner declares that the democratisation of GenAI is one of this year’s top 10 strategic tech trends, predicting that by 2026 over 80% of enterprises will have used GenAI tools in some form – up from less than 5% in early 2023.

While Euromonitor’s Top Global Consumer Trends 2024 forecasts GenAI tools will evolve into co-creators for consumers, influencing their decisions and reshaping their expectations of brand engagement. It remarks: “As consumers keep testing the capabilities of this technology, they’ll expect brands to do the same.”

Within the passenger experience community, specialists in onboard retail, digital connected services, and seating all envisage GenAI opportunities to provide travellers with better customised experiences.

Laura Roesges, Chief Commercial Officer at inflight retail specialist Retail inMotion (RiM), says:

“AI is a key tool the industry will draw from to analyse passenger preferences and offer bespoke recommendations for inflight purchases.”

Verena​​​​ Bintaro, Director of Marketing, Communications & Partnerships at digital cabin solutions specialist AERQ, adds that advanced data tools such as GenAI “not only enhance engagement but are also in line with evolving passenger expectations towards a more customised journey.”

However, with AI’s capabilities rapidly developing, there will be challenges. As Roesges  acknowledges, “The fast progression of AI tools makes it challenging to stay on top of daily technical progress.”

robort frame on airplane chair at AIX

Navigating data privacy regulations also becomes more complex. Bintaro cautions: “Airlines need to find the right balance between highly personalised content and passengers’ privacy concerns. Other challenges are the integration of advanced data tools in the existing aviation technology frameworks as well as afterwards ensuring the availability of high-quality data.”

For aircraft seat manufacturer Expliseat, integrating AI-driven intelligence into the design process promises intuitive passenger experiences. Vice President Marketing & Strategy, Antonio Ficca explains: “AI tools can be envisioned as dynamic entities that continuously engage with users, predicting and addressing their needs in real-time.

For instance, seats autonomously adjusting before mealtime or prior to landing represents a proactive and anticipatory approach. The vision extends to a future where a dialogue unfolds between users and cabin components, generating insights that designers can leverage to craft more intuitive and responsive designs.”

Combining tech with the human touch

Elsewhere, Mintel’s Global Consumer Trends 2024 predicts the emergence of “a new ‘human-as-premium’ label…giving greater influence to artisans who can take on the creative spirit that exists outside of an algorithm”. That is to say, that human service interactions will be perceived as having a higher value.

The combination of tech and the human touch will be the winning formula for both passenger experience and retail sales according to RiM’s Roesges. She notes crew training can improve interactions between cabin staff and passengers and crew reward systems can boost onboard sales. “There’s plenty of opportunity to blend technology with human touchpoints, such as virtual concierge services and personalised inflight services,” she says.

man hearing VR headset

Digital solutions should enhance human interactions, with personalised content creating a feeling of being understood according to AERQ’s Bintaro. She envisages opportunities to innovate interactions, for example via gaming. She says: “Players could use opportunities to actively drive social engagement through collaborative gaming or enhancing the engagement with the crew. In terms of generating revenue, offering ‘premium’ interactive content can be a great opportunity.”

And we can expect future virtual agents to be much more approachable than today’s bots. Amadeus Travel Trends 2024 predicts: “The next generation of GenAI-powered customer service will be delivered with greater patience and empathy”, giving employees “the bandwidth to provide the human touch on more specialist issues”.

Blurring tech and transport

Moving on to eVTOLs, Amadeusforecasts the emergence of “Electric Skyways” that will allow eVTOLs and other kinds of electric aircraft to provide lower emission air travel options, within urban areas, to satellite airports, cross-country and between islands. In parallel, eVTOL take-off and landing sites, or  vertiports, will provide easy-access gateways to these services.

eVTOL aircraft on a vertipad sunny day

While “swift, lower carbon emitting, first- and last-mile journeys” may still seem rather futuristic, Amadeus notes that Volocopter is planning to provide a fleet of eVTOL’s for this year’s Olympic Games in Paris and Joby Aviation is planning commercial eVTOL flights from 2025.

 The close association between transport and technology is increasingly in evidence at high-profile electronics events according to Matthew Nicholls, Sales Director at Tapis, which develops high-performance fabrics for aircraft interiors. He observes that “blurring the lines between transport and technology, the passenger expectation is going to rise”.

“Passengers who own iPhones and Androids expect a higher level of experience on a train, in a  plane and in a car. Bluetooth and bring-your-own-content is going to be a must-have and I think there is a period of catch-up that the transportation industry is going to go through.”

Step change in consumer engagement on sustainability

Keeping pace with consumer expectations will also create challenges (and opportunities) for brands around sustainability. The Euromonitor trends report points out that as people attempt to live more sustainable lives, they are questioning whether companies and governments are fully utilising available resources to create meaningful impact.

Greater communication and educating passengers about ongoing work will be vital according to Ficca at Expliseat, where sustainability initiatives are moving beyond weight reduction and incorporating recycled carbon fibre into seats. It is exploring options for aviation customers to return seats at the end of their life cycle for material repurposing. Ficca says: “Rebuilding trust with passengers requires openness about the environmental impacts of products.”

A take-away from the 2024 forecasts is that we are living in times where there is more to be worried about and more to be excited about than ever and they are the same thing: potentially game-changing technology. The next couple of years will be about getting that tech to do what we as consumers need – rather than it being used to keep us at arms length.

This means that the interface between human and tech must become more nuanced. It’s a fair assumption that the businesses that will be more desirable to customers in future will be those who make astute use of maturing technologies and offer sincerity and trust to their customers.

This article was produced in paid partnership with Gillian Jenner.