Watch this PEC Session On-demand After more than a year of planning for accelerated adoption of new innovations and processes, there is more disruption to come. Airlines, engineering and passenger ... Read more

Watch this PEC Session On-demand The entry point to convert passengers into customers has traditionally been in the lead-up to flying and when they are in the aircraft. Offering retailing ... Read more

Watch this PEC Session On-demand Consumers increasingly expect to micromanage their lives and their travel – at a granular level through their personal devices. Yet the inflight space has some ... Read more

Watch this PEC Session On-demand The coronavirus pandemic has fast-tracked new thinking on materials and manufacturing techniques as well as the adoption of technologies and methodologies that underpin innovation and ... Read more

Watch this PEC Session On-demand This session will consist of a keynote by Ian Golding on Customer Experience followed by a panel discussion with players from the aviation industry on ... Read more

Watch this PEC Session On-demand Despite the challenges of the past 18 months, aviation, rail and passenger experience leaders are continuing to innovate new cabin environments and preparing to launch ... Read more

Watch this PEC Session On-demand Digital interfacing has rapidly become the default way of doing business as we all seek to avoid touching communal surfaces and screens and keep our ... Read more